9.6
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 786 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
1999 Pontiac Grand Am 2.4 L auto severe brake failure---replacement of pads 8 times, rotors 3 times and calipers 2 times in 80,000 miles. Brakes occasionally lock up and make loud grinding and squealing noises steering shudders and vehicle pulls to left.. participating Pontiac dealer failed to fix this problem since purchase at 11,000 miles. Under warranty replacement it has had 6 door panels due to peeling leather on top of panel, 5 gear shifters due to dealers improper installation, 2 factory cd/radio failures, 1 rack and pinion unit, 2 front strut assemblies due to knocking noise from front of car (went bad after 10,000 miles use), problem with hesitation at idle-cold start(unsuccessfully diagnosed by dealer) carpet loose in trunk around latch assembly(too short for trunk and was hot glued to back wall of car by dealer instead of replacement). Turn signals still occasionally fail to work(dealer said they worked just fine) battery connection in factory battery broke loose spilling corrosive battery acid all over around battery tray area. All four wheel covers have been replaced because of "pie pan" noise when you hit a bump (new ones did not fix problem). After warranty was up Pontiac' care hotline or the dealer could "care " less that after dozens of trips for repairs the dealer still didn't fix the car while it was still under warranty. Since then, besides the unrepaired items on my car, the alternator went bad at 60,000 miles ($120), glass in interior rear view mirror broke while adjusting, both outside rear view mirrors have broke off in two different automatic car washes (held into door by a stud mounted into 1/4 inch of plastic in the mirror). And the ignition switch failed at 75,000 miles($300). Fog lights and backup lights have water condensation in them shorting out bulbs. Surprisingly, this car is "babied",but by in my description you sure couldn't tell it.
- Foster, KY, USA
Consumer has experienced problems with radio severl times.td
- Wheaton, IL, USA
I have had issues with the roters raido replaced 2 times, the doors bubble, many issues to write. The car is no longer under warrenty, how ever it was my under standing thet the coolent system was covered for 150,00, the intake gasket needs replaceing the car has been at the dealership for almost 2 weeks, couldnt find the part. This issue is out of pocket $800. Very dissatified with GM, no efforts to give a car to use, dealer will charge $20 a day, who can afford that when $800 has to be paid to get the car running again. Because the car is no longer under warrenty, the customer is out of luck for any king of help. I will suggest when asked not to buy a Pontiac, or GM very disapointed.
- Hillsboro, OR, USA
Consumer has experienced problems with radio severl times.td
- Wheaton, IL, USA
Steering wheel made noise and driver's side airbag dropped out and fell in laps. Vehicle pulled to light, and dashlight flashed on and off. Also horn was inoperable. Consumer states there is a noise in brake pedal, also ABS light illuminated. Air conditioner and heater inoperable. Due to squeaky steering, dealer replaced steering rack which was loose and set toe. Radio inoperable.
- Lotawana, MI, USA
Horn was stuck, dealer replaced horn ring and multifunction switch. Dealer replaced air bag, it was loose. Steering rack squeaked, dealer replaced steering rack and set toe, consumer states steering rack has been replaced twice however noise is still there and there is a smell. ABS light illuminated at all times. Radio failed. Vehicle pulls to the right.
- Lake Lotawana, MO, USA
Horn was activated and did not go off. Was taken to dealer for check up on electrical system, and it was repaired. The dealer was unable to find where the horen was shorting. The vehicle was taken back to the dealer due to radio malfunctioning, dome light and ABS light comes on and das light blinks on and off. Steering squeaks due to loose steering rack. Cigarate lighter inoperative and replaced. Air bag was loose and replaced.
- Lake Lotawana, MO, USA
The radio volume knob is loose, consumer can't control the volume without numerous turns, the right front speaker makes a popping sound.
- Dodgeville, WI, USA
I have had this car for a year now and it has been in the shop 10 -12 times for various things 3paint jobs 2 trunk leaks radio power window door molding and 3 brake jobs air cond. And my brakes still make a noise but the dealership says it is normal for these type of brakes to do this can you help me the dealership want work on my car no more but I am taking it to another dealer Monday
- Morganton, NC, USA
1) rotors very badly warped. Heavy vibration through steering column and brake pedal under normal braking conditions. Difficulty steering vehicle during hard braking. 2) lcd display on cd player functions only intermittently. Normal operation gives garbled characters.
- Winston-Salem, NC, USA
Rotors cut at approx.3000, replaced w/ pads at approx. 5000, failing again. Left front speaker is blown out. In discussion w/ a friend who owns same car she has same problems.
- Mckeesport, PA, USA
Consumer has had the steering pump replaced 4 times. Rack was leaking, and another leak was found. Dealer said nothing was wrong with vehicle. Vehicle was being repaired under warranty. Also, transmission was slipping, and there was a transmission leak about 4 months ago. Dealer was suppose to have repaired the problems, but the problems keep reoccurring. The horn malfunctions after being repaired twice. The fog lights are holding moisture. Speaker on passenger side failed. Radio sisplay is scrambled due to internal short. Right rear power window was inoperative due to switch failure. Trunk release inoperative due to chaffed wire. Transmission oil was leaking due to axle seal failure.
- Garfield Heights, OH, USA
Internal radio failure causing radio clock display and light not to work intermittently. Nlm
- Georgetown, CA, USA
- Wappingers Falls, NY, USA