10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jun 202008

Grand Am

  • miles
My problem started summer of 2008, I was driving on highway12 traveling 55mph. I felt as if my car was lifting itself off the ground several mins later I heard a loud boom. And was slightly blinded by the sunlight. I thought I was hit by another car. But it was my sunroof that came off. It has been well over a year I still have not been able to have sunroof repaired. Most repair shops refer me to the Pontiac dealer as they have never heard of a sunroof coming off unless defected. I called the Pontiac dealer in stockton, ca twice each time I was told sunroofs fly off all the time, I could take it to any repair shop of my choice or see if insurance will cover repairs. I asked what shops they used or recommend each time agents could not recall anything. I called my insurance they too have never heard of this, since not from an accident or natural disaster I would be responsible for cost of repairs. I have two small children who I Transport in vehicle driving without a sunroof was very stressful and not safe for the health of my children nor myself. After the run around, trying to tape down exposed area to no avail, lost of hearing. I decided to go to taps, there, they were able to cut a piece of hard plastic to cover temporarily. I feel as a consumer I have been given the run around and I 'm at a lost for where I can take my car locally to have sunroof repaired permanently. My second issue is with my ignition locks up on me and will not let me drive.a security light that is lit up as well, as I do not have a security system, I called dealer I was told it may have to do with my key remote, I stated I don't have key, I was then told it may be I copied keys and the copy is not being read by car. I informed them I use the original key for car I was given when I purchased car. The dealer did not know why and referred me to have car checked. I had maintenance done, each shop could not find anything out of the ordinary for the problem. I'm disappointed and frustrated.

- Stockton, CA, USA