10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 67,982 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I replaced the clock spring back in 2018 but the air bag light still on it has to be a airbag control module since I purchased my first car since 2011 it needs to be turned off
- Harvey, LA, USA
The contact owns a 2002 Pontiac Grand Am. While driving approximately 55 mph, the contact attempted to make a turn, but the rear driver side turn signal indicator did not work. The contact replaced the rear tail light bulbs. When the hazard button was depressed, the turn signal indicator started to work again. The contact stated that the failure occurred for approximately six months. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The approximate failure mileage was 130,000.
- Janesville, WI, USA
The contact owns a 2002 Pontiac Grand Am. While driving approximately 45 mph, the vehicle stalled and the check engine and security warning indicators illuminated. The vehicle was able to coast to the side of the road, but failed to restart. The vehicle was towed to the contact's residence. The contact attempted to drive the vehicle, but it would not start. An independent mechanic diagnosed that the security electrical system wiring failed and needed to be repaired. The contact called autonation Chevrolet at (407) 680-0751 (located at 3707 w colonial dr, orlando, fl 32808) and was informed to bring the vehicle in for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 170,377.
- Orlando, FL, USA
TL-contact owns a 2002 Pontiac Grand Am ---- vehicle has 165,478 miles contact was going 10mph when blinkers stopped working, in turn lane to turn off main road at night.. contact was driving home two nights ago when blinkers both went out and contact went online and looked up VIN number and saw two recalls. Contact stated she had called local GM dealer and GM state vehicle has no recalls. Contact took vehicle to mechanic to have fuses replaced. 0 recalls associated with this VIN....
- Middletown, OH, USA
The left rear turn signal went out I have replaced all bulbs and nothing the headlights auto dosent work most of the time the turn signal stopped working thrday afterbi bought the car.
- Versailles, KY, USA
Hello, I'm not sure who to contact in regards to this, but I have a 2002 Pontiac Grand Am and received a safety recall notice in the mail, (the ignition/security recall.) I brought my car to the dealership, only to discover they never fixed it and when I called to address them about it, they reassured me they did, and have had second and third parties, (mechanics, ) look and they if fact, did not. As a result, I've invested so much money and am now in car-less, and am a widow with 4 children going to college full time online. I've tried to fix it myself and having other mechanics who don't specialize in this fix it. Please any help or information would be appreciated. Thank you for your time.
- Allenhurst, GA, USA
The contact owns a 2002 Pontiac Grand Am. When the ignition was turned to the on position, the ignition failed to turn. Thirty minutes after jiggling the key, the ignition turned to the on position. The failure recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failures. The VIN was included in NHTSA campaign number: 14V400000 (electrical system). The failure mileage was approximately 185,000.
- Grand Rapids, MI, USA
2002 Pontiac Grand Am. Consumer writes in regards to ignition switch recall repairs and seeks reimbursement.
- Kingsport, TN, USA
The contact owns a 2002 Pontiac Grand Am. The contact stated that while driving at 70 mph, the vehicle stalled while slowing down to get off the ramp without warning. The contact stated that the brake pedal was depressed to the floorboard in order for the vehicle to stop. The contact coasted over to the side of the road and was able to restart the vehicle. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.
- Pocatello, ID, USA
The contact owns a 2002 Pontiac Grand Am. While driving at approximately 50 mph, the front and rear turn signal lamps failed to operate. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. Updated 03/18/16 the consumer stated the signal switch was replaced. Updated 03/22/16.
- Redding, CT, USA
The contact owns a 2002 Pontiac Grand Am. The contact stated that the ignition key failed to start the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the cylinder in the ignition switch needed to be replaced. The vehicle was serviced under NHTSA campaign number: 14V400000 (electrical system) but the remedy failed to repair the vehicle. The contact also stated that prior to the recall repair being performed she had not experienced a failure. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.
- Maywood, NJ, USA
2002 Pontiac Grand Am. Consumer writes in regards to ignition switch recall notice issues. The consumer stated on June 3, 3014, the vehicle would not start. The vehicle was towed to a repair shop. The repair shop recommended the consumer visit the dealer, because a recall had been issued for the problem. The dealer informed the consumer, his VIN was not included in the recall. The consumer returned to the repair shop, where he had the ignition lock cylinder housing replaced at his expense. The consumer received the ignition recall notice in October 2014.
- Davenport, IA, USA
The contact owns a 2002 Pontiac Grand Am. The contac stated that after the vehicle was serviced under NHTSA campaign number: 14V400000 (electrical system). The vehicle failed to restart after shutting off the engine. The failure was not experienced before the recall was serviced. The vehicle was towed to the contact's residence and, upon recharging the battery, the failure continued. The manufacturer was notified of the failure. The failure mileage was not available.
- Rapid City, SD, USA
When trying to turn on my car it wont start and a security message turns on on dashboard.I always have to wait atleast 10 minutes for the security message to disappear, but lately it does it twice in a row causing me to wait 20-25 minites for the engine to turn on. Also the car turns off while on parked position.
- Bakersfield , CA, USA
When I try to start the car the security light comes on keeping the car from starting so I have to turn the switch to the on postion and wait 10-15 minutes to get it to start and it's an on going thing.
- Maryville, TN, USA
The contact owns a 2002 Pontiac Grand Am. The contact stated that the ignition switch failed. The vehicle was taken to a dealer where the ignition switch was replaced. The contact received a notice for NHTSA campaign number: 12V400000 (electrical system). The vehicle was taken to a dealer where it was serviced under the recall. The contact felt that the recall remedy was not a permanent repair for the vehicle. The failure mileage was not available.
- Blatimore, NY, USA
The contact owns a 2002 Pontiac Grand Am. The contact received notification of NHTSA campaign number: 14V400000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/17/15
- Crenshaw, MS, USA
The contact owns a 2002 Pontiac Grand Am. While driving at 35 mph, the vehicle stalled and the rear wheels seized. As a result, the contact lost control of the vehicle and the rear driver side crashed into a curb, deflating the tire. The air bags failed to deploy. The ABS and the check engine warning lights illuminated. The contact did not sustain any injures that required medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 14V400000 (electrical system). The failure mileage was 25,000.
- West Plains, MO, USA
The contact owns a 2002 Pontiac Grand Am. The contact stated that the ignition switch would remain stuck. In addition, the key could be removed and the engine would remain powered on. The vehicle was not diagnosed or repaired. The vehicle was previously serviced under NHTSA campaign number: 14V400000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 134,000.
- Dublin, NC, USA
- Nashville, TN, USA