The contact owns a 1997 Pontiac Grand Prix. While the vehicle was parked, the contact turned on the windshield wipers and noticed that the driver side and passenger side did not function. The vehicle was taken to the dealer who stated that the motor crank needed to be replaced. The contact referenced recall 99V348000 (visibility: Windshield wiper/washer: Linkages) but was informed that the vehicle was not included. The current and failure mileages were unknown.

- Omaha, NE, USA

Wiper motor crank arm failed. The dealer informed the consumer the vehicle was not covered under the recall. The consumer learned of a recall notice regarding the windshield wipers, but was never informed. The consumer requested reimbursement after paying for the failed windshield wipers which stopped while driving in heavy rain. The consumer received reimbursement October 13,2004.

- Kingston, PA, USA

Recall 99V348000 repairs on windshield wipers were done in July of 2000, vehicle has been taken back to dealer numerous times. Windshield wipers stopped working intermittently. Map lamp assembly, door lights, rear door lens, gasket lamp and headlamp assembly were all replaced, ABS light illuminated, dealer adjusted brake light switch. Both outer tie rods were replaced. Windshield cowl panel leaked and was replaced. Steering column was replaced. Serpentine belt has been replaced 3 times, valve cover gasket has been replaced 2 times, vehicle has experienced 3 oil leaks, oil pan and water pump were replaced, a belt snapped and has not yet been repaired. Alternator has been replaced 3 times. The supercharger gasket was replaced. The automatic shift mechanism was replaced. The radio skips and the radio module to the steering column broke. 2 front wheel speed sensor jumper wiring was replaced.

- Cumberland, RI, USA

Windshield wipers come on intermittently. Also wipers will fall off onto the sideview mirror. *akwipers have intermittently failed since the time of purchase. Pontiac fixed the wipers because of an original recall. The defective part of the wiper is now failing because of the recall performed. Pontiac explained to consumer that they would reimburse, but as of yet have not.

- Bellevue, OH, USA

The consumer is having a hard time with the dealer to have recall 99V-348 completed due to lack of parts or time constraints, the consumer has taken the vehicle to the dealer on 6 occasions. Nlm

- Wyandotte, MI, USA

While using windshield wipers they would stay up and then malfunctioned. Had taken vehicle to dealer. But, dealer stated that vehicle was not under recall. Windshield wiper motor crank failed. Wiper arm piviot failed.

- Algonquim, IL, USA

Consumer was not satisfied with the dealership and appointment scheduling, when trying to obtain recall repair of the windshield wipers (99V-348).

- South San, CA, USA

Vehicle has experienced several failures of the recall component prior to recall notification (99V-348).

- De Soto, MO, USA