10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
11,414 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Oct 092012

Grand Prix

  • miles
Airbags deployed in a car wreck in tulsa, Oklahoma 10/09/2012.

- Tulsa, OK, USA

problem #13

May 072008

Grand Prix 6-cyl

  • 50,000 miles
Wiring harness to air bag shorted out.

- Portland, OR, USA

problem #12

Apr 012001

Grand Prix 6-cyl

  • Automatic transmission
  • 40,000 miles
Service air bag light, for the last 5 years, my air bag light has come on in my 1998 Grand Prix gtp. I have searched for recalls and nothing comes up. It would come on for 6 months and then go off for 6 months. For the last year it has stayed on. 5 mechanics have looked and it and computer did not come up with any codes. Finally I went to a new mechanic the other day and they said I have to carry it to the dealer. The dealer called and said the part is $21, but the labor will be $500. Something about the harness on the passenger side air bag. Said they had the part in stock, because they have already replaced several others. How do you get a recall on these.

- Queenstown, MD, USA

problem #11

Sep 302004

Grand Prix 6-cyl

  • Automatic transmission
  • miles
I was in a car accident. A car went through a red light and struck me.the airbag on the passenger side deployed and broke the windshield. The airbag did more damage to the car.

- Milwaukee, WI, USA

problem #10

Feb 152001

Grand Prix

  • Automatic transmission
  • 32,000 miles
Service engine problems from the beginning. Almost every exhaust-related component was replaced before a new computer cut down on the problem. I still had an episode or two after that installation, but have had no episodes in two years now. Airbag light came on shortly after warranty expired, but I knew about the technical service bulletin on that one and it was fixed for free. Driver side window button died a few months after purchase, but it was replaced free under warranty. More recently two windows have stopped working when the weather is warm. I am living with my power window problems because I don't want to pay to have two motors replaced. No winter problems in the winter. Most recently my lens cover on the right headlight fell off. It cost me over $100 for an aftermarket replacement and home installation, but GM was going to charge me $250 plus labor.

- Saltillo, TN, USA

problem #9

May 142000

Grand Prix

  • 37,800 miles
The problem with the air bag harness was fixed on 5/22/2000 and I was charged $172.70 for the repair. My contention is that the fix ought to be free of charge as this is a known documented safety related concern ****dimsii IVOQ entry posted on 12/12/02 cut -over to artemis*****724576.

- Mechanicsburg, PA, USA

problem #8

Apr 112002

Grand Prix

  • Manual transmission
  • miles
SRS air bag light is illuminated, consumer was informed that the air bag wiring harness needs replaced, consumer states there is a tsb for this problem.

- Louisville, KY, USA

problem #7

May 062001

Grand Prix

  • miles
Airbag light stays on. Dealer notified.

- Worcester, MA, USA

problem #6

Apr 112002

Grand Prix

  • Manual transmission
  • miles
SRS air bag light is illuminated, consumer was informed that the air bag wiring harness needs replaced, consumer states there is a tsb for this problem.

- Louisville, KY, USA

problem #5

Nov 262001

Grand Prix

  • miles
Airbag light is illuminated on the dashboard. Consumer has contacted dealer, dealer stated that airbag may not deploy in a frontal collision.

- Nixa, MO, USA

problem #4

Mar 152000

Grand Prix

  • Automatic transmission
  • miles
Airbags keep malfunctioning, causing airbag light to come on. Consumer has taken vehicle to dealer twice, but defect has reoccurred. Air bag circut failed due to a bad moduele.

- Hamilton, OH, USA

problem #3

Mar 152000

Grand Prix

  • miles
In may of 2000 may air bag light on my dash board indicated a problem by staying illuminated. Fierer Pontiac, hamilton, Ohio repaired a "connector" which cost $498.50. In February 01 I noticed the air bag light was illuminated again. Since I haven't been driving the car I asked my wife how long the light had been on. She said that it had been on for as long as she could remember (at least 6 months) and she thought that it was supposed to be illuminated. I took the car (98 Pontiac Grand Prix SE) back to the same dealership and now they want to charge me another $420 to fix it again. This time they say it's a bad module. I have a real problem paying almost $1000 to keep this safety equipment operating when it has never been used (deployed). I am of the belief that safety equipment is supposed to be very reliable because it is in fact "safety equipment". if General Motors said that seat belts had to be replaced every 75,000 miles for $1000, people would be up in arms and the government would make GM design the "safety item" to last longer and be more reliable. Doesn't the same thing apply here? please reply asap since this car is dissembled in the Pontiac shop. I have contacted the Pontiac customer assistance department and spoke to nancy perry @ 1-800-762-2737. I haven't received any satisfaction yet. Can you please tell me what to say to get Pontiac to fix this air bag system at no additional charge (other than the $500 I have spent already)? please phone me at 513-896-6169 or email me at kwest53@hotmail.com (Friday morning). Pontiac is also planning to charge me for the diagnosis. Please help or let me know who to contact who can. Thank you !, kevin M West.

- Hamilton, OH, USA

problem #2

Oct 162000

Grand Prix

  • miles
Airbag light normally flashes on, then it goes off. But, currently airbag light won't go off. Dealer said there was no extended warranty, consumer would have to pay.

- Port St. Lucy, FL, USA

problem #1

Jun 261999

Grand Prix

  • Automatic transmission
  • miles
No deployment of air bags when vehicle hit a tree and rolled over causing drivers chest to hit the steering wheel and become bruised. Nlm

- Iuka, MS, USA