10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
19,600 miles

About These NHTSA Complaints:

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problem #5

Aug 032017

Grand Prix

  • miles
The contact owns a 2000 Pontiac Grand Prix. The contact stated that the vehicle failed inspection. An independent mechanic diagnosed that there was a communication failure and a fuse may need to be replaced. The contact was not notified, but the vehicle was included in NHTSA campaign numbers: 00V228000 (seat belts) and 15V701000 (engine and engine cooling). The manufacturer was notified of the failed inspection and the contact was waiting to determine if they would provide a dealer to service the two recall repairs and diagnose the failure. The failure mileage was not available. Parts distribution disconnect.

- Rochester, NY, USA

problem #4

Feb 102010

Grand Prix

  • 98,000 miles
The contact owns a 2000 Pontiac Grand Prix. While driving approximately 35 mph the truck in-front of him made a sudden stop; however, he was unable to stop and crashed into the rear end of a truck. The driver frontal air bag did not deploy and the seat belt failed to restrain him. He hit his head on the dash board and was unconscious for a few minutes. The insurance company confirmed that the vehicle was destroyed. The new holland police department case 852 was filed. The failure and the current mileage was 98,000.

- Lancaster, PA, USA

problem #3

May 172001

Grand Prix

  • miles
My 6 yr. Old daughter got her neck caught in the seatbelt after undoing it to hand me an ice cream cup. I heard her murmur and looked back, she was strangling and could not talk. I slowed the car carefully in order to keep the belt from tightening around her neck any tighter and got out to help her. I was unable to help her because the belt was automatically tightening and would not release. A man in another vehicle stopped and asked if I needed help. He had a knife and we had to cut the seatbelt off my child. By that time, my daughter had not been able to breathe or speak. She ended up with cervical abrasions, a vertabra out in her neck, and we had to watch her for closed head injury symptoms. I do not want this to happen to another child. If there would have been a release lever to release the tension on the shoulder part of the belt, she could have easily been freed. If I hadn't have heard her murmur or if a man did not stop with a knife, my daughter would have strangled to death. I am reporting this to the car manufacturer and also to the consumer products safety commission. I attempted to get a police report taken but I was told rather rudely by the state police and the local sheriff's office that they would not take a report on such a thing. More or less what they were telling me is that my daughter's life is not important enough to make a report about. I have no ud-10 from the police but I do have the doctor's notes and pictures of my daughters neck and the cut seatbelt. I also have a statement from the man who cut the belt. Thank you for your time.

- Gladwin, MI, USA

problem #2

Mar 282001

(reported on)

Grand Prix

  • miles
I was registered with Pontiac for recall notification. I was never notified about this seatbelt replacement campaign. I found out about it when the vehicle was taken to Liberty Pontiac last week for an unrelated problem. When I called the Pontiac recall hotline, they admitted that they had no explanation as to why I was not notified. Had I not taken the car in for unrelated repairs, I would have been driving with defective seatbelts.

- Charlotte, NC, USA

problem #1

Feb 112000

Grand Prix

  • miles
This vehicle has had 2 ground wiring shorting out at engine repaired, a leaking gas tank replaced, it has loss power on me 7 times to this date, the heater blower motor malfunctioned, the passenger seat belt has malfunctioned, the headlights flicker, it has had a miss fire on all 6 cylinders twice, a spark plug, the coil pack, & a spark plug wire quit at the same time tha brake pedal has been going all the way to the floor every since I bought the car, the trip computer has malfunctioned twice etc.

- Flin, MI, USA