10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 86,867 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rain/car wash water pouring into blower motor down through passenger floorboard. It is causing not only water damage, but electrical issues as well. Have had to replace blower motor resistor and the motor itself. Have only had this motor less than a year and it is already starting to make noise. Have attempted several fixes including a new rubber seal diverter and most recently, a new plastic diverter which is fitted under the cowling to no avail. Please help.
- Louisville, KY, USA
After ten minute drive from work to home, parked the car & 5 min. Later was informed by a neighbor that the car was on fire! I did not smell burning or anything unusual when I parked it. The flames were coming out of the air intake on the hood and burning plastic was dripping off below. My small fire extinguisher settled down the flames, however by the time the fire department arrived the fire and smoke had become larger than before. The car is now totaled and although I had previously received a notice for a earlier recall, and taken the car in to the dealer, I never received a notice for the fire issue. The representative at GM claims division said since the car was more than ten years old (despite the fact I bought it from the Pontiac dealer more recently) I had no recourse. After very little research I found this same scenario all over the internet and assume it will only become more common as these cars continue to age. Hopefully a class action lawsuit will emerge as those people who lost their investment in their vehicle continue to grow.
- Lake In The Hills, IL, USA
2002 Pontiac grandprix excessive amount of rust in outer rocker panels. Vehicle was purchased new and never had any major collision damage requiring body repair or replacement. Other body components such as floor and body panels show little or no rust and corrosion. The rocker panels though are rotted out with big gaping holes as if there was no protective coating applied to the interior of these areas. Replacement sections are not available, any repair would have to be either fabricated or from salvage. This area of body panel loss renders the vehicle structurally weakened/unsound and is a critical area in the vehicles impact protection.
- Pittsford, NY, USA
Paint is defective. The car looked old after only 1 month. I complained and nothing was done.
- Slidell, LA, USA
The body of my 2002 Pontiac Grand Prix seems to be separating at the seam where the quarter panel and the roof adjoin on both sides. On the left side(drivers) the quarter panel is buckled below the window for no apparent reason.
- Ogilvie, MN, USA
- Wiggins, CO, USA