10.0
really awful- Crashes / Fires:
- 5 / 35
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 102,796 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Oil leaking, traction control keeps shutting on and off, evac leak, in motion, smoke and oil stains coming from car. Scanner reads misfire needs plugs and wires but just got plugs and wires.
- Halls, TN, USA
Fire department said my car burned up cold in the yard electrical from the fuse box passenger side. The alarm went off I looked outside flames was going thru windshield thru the dash tires was burning called fire dept. 02/04/2020. Car is totalled. I never had any issues with the car..it just burst into flames. It had not been driven, engine was cold. It was parked had been parked over 24 hours. Grove fire dept responded starr SC. I will just have to send a picture later. It's dark now
- Starr, SC, USA
I took my car in for the 2015 recall for the valve cover on 3/1/16. It was about 63,000 at the time this recall service was performed. However, even after the recall was done, oil and engine coolant still leaks from the valve cover and from the front exhaust manifold. I went in to get it checked at the same GM service location that performed the recall in 2015 because the car heats up and they said it would cost over $900 to repair the manifold leak. This recall did not repair the issue as described and continues to be a safety concern. I have not received a notification from the manufacturer to resolve this issue either.
- Pasadena, CA, USA
Pontiac oil leak recall I bought a Pontiac Grand Prix. I was driving it home one day when I looked in the mirror and saw smoke so I pulled over as soon as I could. I had an issue with rpms falling as I was trying to find a safe place to pull off the highway. Upon stopping the vehicle the vehicle turned off on its own. I hopped out and when I opened the hood. Thier was a fire that was going under the hood of my car. I put it out as fast as I could. Upon it going out I was able to see that the fire was started by an oil leak. The fire did a fair amount of damage and has caused me to lose my job by me not being able to get to work. I recieved the recall notice about the oil leak 4 months after I had purchased it and after the recall caused the loss of my vehicle. I have contacted gms Pontiac customer service to see weather or not they will be replacing or reimbursing for the loss due to thier defect. I cant remember the exact date off hand which is why I am putting May 2nd as the date.
- Dolores, CO, USA
Engine caught fire as I was coming home I put it out with water.car drove just fine has fresh oil change
- Kansas City, KS, USA
Recall N140574, case #[xxx] on 2/7/19, my son's car got stuck 2 blocks from home on a residential street. The Grand Prix was driven there to see if he could be pushed out, and got stuck - along with 4 other cars. We tried to push the car out, but it wouldn't move. We left the car running while trying to push the other vehicles. While walking from the car, we heard popping sounds, and saw a flames under the hood - passenger's side. My friend reached in and shut it off. I called the police. Fire trucks put out the fire, and a tow truck was called to get the car off the snow route and taken to an accident impound. The next day, I called GM and was assigned a case. A week later, I was assigned a pac unit rep, to investigate my case. I have many emails and pictures following my case. GM has provided a lot of misinformation, lack of communication, and no problem resolve. There were issues involving the title, but I resolved. I had to take the pictures for the investigation, even though I was told reps would be sent over. I went to a local dealership, where the service department tried to contact the pac unit. They also did not respond to him. After many visits to gateway dealership and assistance getting my information to somebody with General Motors, it was determined the recall caused the fire. Oil dripped on the manifold. My car still sits in the impound at $30 a day. I have left numerous messages and emails asking for updates and resolve. The last I was told is that GM would repurchase my car, and send the paperwork to sign. That was 2 weeks ago! the local service rep had to stop helping me due to a job change, so I am left not knowing what is happening. The pac and GM customer service are not returning calls or responding. Can someone please help?? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Fargo, ND, USA
The contact owns a 2004 Pontiac Grand Prix. While driving approximately 40 mph, a rattling noise was present coming from the front of the vehicle and the engine suddenly stalled. The vehicle was towed to demontrond GMC (14101 N. freeway, houston, tx), but the cause of the failure was not determined. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 177,000.
- Houston, TX, USA
Oil leak due to faulty valve covers/gasket on engine which results in burning smell and loss of oil quickly. Per mechanic report, "leaking valve covers and intake gaskets". this has been confirmed by 2 different mechanics. We have been told that our VIN was not included in 2 recalls for this same type of problem even though the recall has been on the same year make and model.
- Lizton, IN, USA
My car was parked turned off. I went into a store and came back out to my car in flames it is destroyed and I am devastated. The fire started under the hood where the engine is the engine is destroyed. Tires burnt up completely undriveable.
- New Berlin, IL, USA
The contact owns a 2004 Pontiac Grand Prix. When the vehicle was started, a knocking sound was heard from the rear of the vehicle. There was no warning indicator illuminated. The contact called chuck nicholson GMC Inc at 330-735-6049 (located at 135 w broadway St, dover, oh 44622) and was informed that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 199,000.
- Dover, OH, USA
The contact owns a 2004 Pontiac Grand Prix. The contact stated that courtesy Chevrolet (1233 E camelback rd, phoenix, AZ 85014, 602-604-3060) repaired the vehicle per NHTSA campaign number: 15V201000 (engine and engine cooling); however, the remedy failed to repair the vehicle. While driving 35 mph, the contact noticed smoke coming from the hood and the rear of the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 126,433.
- Phoenix, AZ, USA
Out of no where my engine oil started leaking out, I put more oil in to and watched in run out the car like water.
- Decatur, GA, USA
The contact owned a 2004 Pontiac Grand Prix. While the vehicle was parked inside the contact's garage, it caught on fire. The fire department was called to extinguish the fire. A fire report was filed. There were no injuries. The contact stated that the vehicle was included in NHTSA campaign number: 15V201000 (engine and engine cooling). The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
- Plymouph, IN, USA
I got the car from a dealership the kranks which makes me crank up three to four times sometime five every time getting into the car after putting in drive and going on the ship 10 feet the brakes automatically get that hard breaking every time new brakes and put on new pads yet it still does the same coolant want say in the resaval don't know why and makes it run very very hot and smoking
- Huntsville, AL, USA
5 years ago I had my engine replace due to the manifold melting. I wasn't sure what caused it. About 6 weeks ago my car caught fire. I just parked the car in a school parking lot and went into the school. A parent told me my car was smoking. When I came out I saw the smoke. The smoke started to build quickly and shortly afterward I saw a glow from the fire under the hood. Shortly after that the engine was totally on fire. The fire and police department came out.
- Ofallon, MO, USA
On Friday May 11 2018 at approximately 8:30 am, my car was parked & shut off in my driveway when I heard a loud "bang" noise. I ran to my window & saw flames & black smoke rolling out from under the hood of my car. It had exploded & caught on fire in less than 1 min after I got out, shut it off, pulled the keys & walked in my home. Fire department & police responded. I have pictures, & filed a fire & police report.
- Liberty, KY, USA
My car was recalled only built after the final assembly date for the recall. Guawtney chev. Stole my series 3 supercharged motor and put a series 2 3.8L motor in it, II tried to have an investigation done by a neutral party only it was turned over too dewayne bell there own service manager how fair of an investigation do you believe was conducted" he lied and said the cover for my motor was part of recall of course it said 3800 V6 ser. 3 super charged. I have 5 witness that will testify it was SC. Prior to the day they had my car, police officer ran my VIN# eight digit 2 3.8L V6 ssi Canadian employee said same thing about motor! I spoke with a woman over recalls in us. She said my car wasn't part of recall concerning oil dripping on engine block causing fire hazard I've discovered why. General manager jamie cobb has gotten involved and lied as well. Case# 8-3040394409 have the persons name that I spoke with somewhere, could definitely use some help here ladies and gentlemen what is our society coming to when individuals in a corporation stoop this low" thank-you for your time. Would leave contact info I'm not hard to find for with all of your accessibility. 06/07/17
- Lonoke, AR, USA
Car caught on fire while driving on the highway
- Bolingbrook, IL, USA
The contact owned a 2004 Pontiac Grand Prix. The vehicle was included in NHTSA campaign numbers: 15V201000 (engine and engine cooling) and 14V400000 (electrical system). The manufacturer had not supplied the parts to the unknown local dealer within a reasonable time frame and the contact experienced a fire related to one of the two manufacturer recalls. The dealer was not contacted. The contact had just left a refueling station and noticed a burning odor. After the vehicle was parked and the contact exited the vehicle, a fire started. A fire inspector extinguished the flames and stated that the fire entered the front passenger side of the vehicle under the dashboard. A fire report was not filed. The vehicle was destroyed due to the failure and the insurance company towed the vehicle to their location. The insurance company advised the contact to check the status of the manufacturer recall. The vehicle owner contacted the manufacturer, but had not received a response. The failure mileage was unknown. Parts distribution disconnect.
- Waukegan, IL, USA
- Rawlins, WY, USA