10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 35,700 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We have owned the car since Oct 2005, purchased used from a Saturn dealership. Car was involved in a gas tank recall, however we were notified nearly two years after we had a rupture that dropped an entire tank of fuel on the driveway and were told we were lucky to be alive having driven unknowingly with this leak. Tank was replaced under extended auto warranty. Multiple electrical problems: Tail light goes out and is replaced, then driver headlight goes out. Water leaks inside drivers side headlight when it rains. The tail plug in for tail light bulb had gotten so hot it had melted the plug in both tail lights. Random electrical failure with windows and door locks occurring. Dash panel burned out, radio display bled out and radio then failed - would not turn off after button was pushed and had to be removed from the dashboard in order to avoid draining battery completely. Traction tire failure when engaged occurred in combination with power steering failure, cruise control failure, and on one occasion complete brake failure. No warning, no squealing, no grinding, no pulling to the side: Just complete brake failure that resulted in an auto accident that injured 3 people. Non dealership mechanic checked the brakes and determined brake fluid leak/master cylinder caused the failure, stated regulatory system for brake system most likely resulted in leak. Mechanic also discovered drivers side front brake had seized and scoured the router and pad on the inside of the wheel. Brakes had been replaced two years prior and car had not been driven but for once a month short trips to the doctor for one of those years, the second year it was driven only 3 or 4 times and was parked in the driveway. Auto accident in May 2010 due to brake failure did not have air bag deployment in rear end collision. Car was broadsided on the passengers side in 2007 at a higher rate of speed and air bags also did not deploy. Injuries in both accidents. Car is a death trap.
- Auburn, WA, USA
- Hendersonville, TN, USA