10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,450 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The attached date is the latest of the failures. I already had a complaint submitted regarding a crash due to ABS failure on December 31, 2005. Since the damage was fixed from the accident and the ABS was supposedly fixed, we have had many more ABS failures. It has been to the dealer 3 times (this time being the 3rd) after the initial problem and each time they supposedly fix it (between the wiring harness, the ebcm, and the wheel speed sensor I don't know what is causing it now). They keep telling us it is a non-critical system, but it caused an accident. With the other failures after the accident, the ABS would kick in for no reason, I react with more pressure (since I'm not expecting the ABS to come in to play during a normal braking situation), then fail in the middle of a normal stop causing a near wheel lock-up. I believe this is a big safety problem and warrants a good look.
- Newark, DE, USA
My daughter had un-buckled her seat belt because it had locked up, so I went to make a quick stop so I could buckle her back up. I stepped on the brakes moderately hard and the anti-locks activated for about 1 second, then suddenly the wheels completely locked up and the van went into an uncontrollable skid. I hit an 8" curb head on, jumped over it and landed on the front lawn of a motel and skidded to a stop. The front tires popped, the wheels were pushed all the way back to the back of the wheel wells, the frame is bent (body lines don't line up) and I'm sure there is much more wrong with it. The ABS light and traction control light started coming on about a week earlier every time the traction control kicked in. The information center would also say "service tracking system" and "service ABS system." I did as the manual says; turned the key off then turned it back on and the lights would go out. So I assumed everything would be ok in a bind. The dealership is trying to say it's my fault and that they will be filing with my insurance company. The police report notes the ABS light was on after the accident. I have pictures of the skid marks and the damage, and I am note sure the edr that this vehicle is equipped with would reflect the same thing or not.
- Newark, DE, USA
The contact stated when releasing brake pressure on an incline the vehicle rolled back. The passenger's air bag light illuminated intermittently. Also, while driving the remote control doors open and close, and power door locks lock and unlock. The dealer noted this was normal, and no repairs have been made.
- Parma, OH, USA
- Lena, WI, USA