: the contact stated six to eight months ago, when turning left, a pop was heard in the steering column. Since that time, the steering has been harder to maneuver. The vehicle was taken to an independent repair shop who determined the rack and pinion and power steering hose needed to be replaced.

- Kearney, NE, USA

This is an ongoing problem with my steering column. When I turn my steering wheel to the right or left, it makes a bumping noise. It happens every time the wheel is turned to the right or left. Now it has gone out and the recalls R the same but they say it does not cover my car I need to know how this is going to be fixed.

- Trenton , OH, USA

This is an ongoing problem with my steering column. When I turn my steering wheel to the right or left, it makes a bumping noise. It happens every time the wheel is turned to the right or left. It sounds like something is knocking.

- Hattiesburg, MS, USA

On 9/5/02 my car was involved in an accident which totally destroyed it. Accident was caused when I was slowly making a left turn, suddenly I experienced loss of power making it very hard to maneuver car due to high resistance. I was going South, and when I started to make left turn, North bound was free and clear, but because the length of time I spent trying to control my vehicle, another car going North approached the intersection where I was and could not avoid hitting the other car causing the crash. I spent my entire savings to purchase this car from a Pontiac dealer, and this accident that left me without transportation, caused the lost of my job and many other hardships. Then on January 2003, Pontiac decides to send me a recall letter, which was too late for me. My question is what took Pontiac such a long time to issue the recall notice" if they had done it earlier, I would have never purchase this used vehicle in 2002. Four years is a long time and I am sure there must have been numerous accidents, hope they were as lucky as me who is alive to tell the story. Now for my rights..... what are they in this situation" as I said before, this "minor mistake of GM" left me without car, without savings and without a job. I strongly believe that GM should compensate me with an equal car or the equivalent for me to purchase another car, it is only fair. If the problem was made public in 1999 or 2000 I would not be in this predicament. Please present my complaint to the manufacturer and advise me on how to proceed in order to be reimbursed for the damages this "minor defect" had caused me. I desperately need a car to be able to get to a job. Please help me! thank you. (by the way, it took me a while to find you) (don't know what eom means, I checked no, but don't know the answer).

- White Lake, MI, USA

Recall #02-V-286-000 the recall regarding the rack and pinion failed, after the recall was performed.

- Centereach, NY, USA