This car was bought brand new. Since it's purchase we have had many issues. We had to replace the transmission at less than 20,000 (it was still under warranty though). My power windows have all stopped working and have been replaced (I've had to buy 7 different ones), my cigarette lighter fuse has been replaced twice, I have also had the problems with my headlights and they have had shorts and the wiring has needed replaced on both sides, and last finally my switch on my driver door that turns the dome light on and the radio off has needed changed 3 times now! we have had many problems with this car and I would never recommend this car to anyone!!

- Fredericktown, OH, USA

Was not notified by Pontiac that my sunroof should be serviced yearly to prevent leaks. I contacted the dealer where I purchased the car and was told GM has no recommended service yet everywhere I have asked has told me it needs serviced or you will have leaks. Dealer said there is nothing they can do for me. Now I have clogged drain lines and have water leaking into my trunk, and the water has damaged my back speakers. Also, I am very upset with the design of the shifter light. I have called around and the only place I can have it fixed at is the dealer and I am looking at $130 just in labor for a bad light bulb. I think it is unfair to your customers to have a part, such as a light that will burn out, unreplaceable by anyone but the dealers who then in turn charge outrageous prices to do the repairs. So now I have water in my trunk no back speakers and can't see what gear I am in at night on a vehicle that is only 3 years old with 42000 miles on it. I also have been told that the vehicle looks wrecked and I am having to replace front struts and mounts as well as rack and pinion. I never wrecked this vehicle and no one else drives my car!

- Perryville, MD, USA

I filed a complaint on a 2002 Grand Am GT VIN [xxx] concerning steering problems. I cannot find it in your consumer complaint data base, nor any other information related to this vehicle or recalls, safety issues, etc on 2002 Grand Am GT in general. Am I looking in the wrong place? please help. Also, I now own a 2002 Pontiac Sunfire VIN [xxx]. I took delivery on 10.31.02 as part of lemon law byback by GM on above discussed Grand Am. I am having several problems with this new car I consider safety hazards. GM so far has had the car more than I have. How can I file a complaint and find out more information on the areas of concern with this vehicle. So far, it went of park into reverse and hit me in the head causing injury my doc is looking into, the car on the same trip completely shut down, losing all power except radio, and the ABS off light went on. Yet two dealers, midway in phoenix on 12.16.02 and courtesy in las vegas say no problems exist. Courtesy sill has car because it was not fully repaired per work order. I feel like I am in the same black hole I was in with the Grand Am GT except no serious accidents to the vehicle like the one I had with the GT has occurred. Please guide me on what to do if you can. My wife and I are disabled and this is very trying on us. Also, I am waiting per my doctor for the first week in February to rview X-rays and cat scan F my neck. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Las Vegas, NV, USA