10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 103,350 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Buckle came unlatched and latch will not lock at all
- Clarkston, MI, USA
Takata recall; I received a recall notification directing me to go to kool Chevrolet for repairs. Parts were ordered and a service person called and an appointment was made. The service manager jason immediately called me to say they would not honor the appointment and work on my car because of an incident at kool Toyota next door relating to incompetent work performed on my 2012 Toyota rav4 two years ago. Are Toyota and GM now one and the same" why solicit my business and then refuse to do it after all arrangements have been made? can a GM dealer "blackball" a consumer trying to complete a life threatening recall repair" I will contest in advance any excuse that kool Chevrolet comes up with that they say justifies their inaction to perform this life threatening recall repair.
- Grand Rapids, MI, USA
The contact owns a 2003 Pontiac Vibe. The contact stated that the driver's seat belt failed. The contact was unable to fasten the seat belt. The vehicle was not diagnosed nor repaired. The seat belt was not replaced. The manufacturer was notified. The failure mileage was 110,000. Updated 09/29/16 updated 10/04/16.
- San Juan, PR, USA
While on vacation 900+ miles away from home, my friend reached over to buckle the seat belt on the passenger side of my 2003 Pontiac Vibe (I've owned for 2 years) and the entire latch apparatus came off, leaving nothing there but a thin black cord. I really thought she was joking, until I got into the passenger seat myself and tried to buckle it. There was nothing left to buckle the belt into. I know that things break on an automobile but the seat belts are something that you hope you can trust when your life depends on them. There was no previous problem known with this belt latch, and as a single person with no children, the passenger belt is not even used frequently. Fortunately, we did not have an accident during this 3,000 mile vacation, but anyone in the passenger seat was without the protection of a seatbelt. I am getting ready to call the dealership and/or contact the manufacturer to see if they will fix this. I am sure they will fix it but at my expense. This is obviously a huge safety problem. A minimum consequence would be that I could receive a ticket from police for the passenger not using the seatbelt and the worst consequence would be that the unbelted passenger could be killed in an accident. This defect is worthy of further investigation!
- Saint Joseph, IL, USA
2003 Pontiac Vibe was hit head on by another vehicle and then hit the side guard rail and another car. No air bags (front and sides) deployed, and one back seat passenger's seat belt failed. There were five people in the complainant vehicle were injured.
- Torrington, CT, USA
- Longs, SC, USA