10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,708 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign numbers: 12V491000 (visibility), 10V024000 (vehicle speed control), 14V168000 (air bags), and 17V006000 (air bags). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (pat obrien in willoby, oh) did not give a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. VIN tool confirms parts not available.
- Streetsboro, OH, USA
The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign numbers: 14V168000 (air bags), 16V340000 (air bags), and 12V491000 (visibility). The vehicle was not diagnosed or repaired. The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was unable to determine when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
- Chattanooga, TN, USA
The contact owns a 2009 Pontiac Vibe. While driving 15 mph, after opening the driver side window via the power window controls located on the driver's side door panel, smoke appeared from the door panel. There were no warning indicators illuminated. When the contact restarted the vehicle, the smoke disappeared. An independent mechanic informed the contact of a recall involving the power window control unit. The dealer removed the door panel and diagnosed that there was a fire inside of the driver side door panel. The power window control unit also needed replacement. The manufacturer was made aware of the failures. The contact mentioned that he did not receive the recall notice for NHTSA campaign number: 12V491000 (visibility). The failure mileage was approximately 74,000.
- New York, NM, USA
Pulling out of the Firestone parking lot, looked both ways; nothing coming from the right or the left, began to pull out, and almost hit a guy on a motorcycle. There is a very poorly designed trait in my Pontiac Vibe with the side mirrors blocking your view.... can the mirrors be changed to a smaller (height) mirror? this had actually happened to me twice since I've owned this car.... never buy another one. Thank you - [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Port Orange, FL, USA
The driver side window imploded showering me with glass while driving on the interstate 435 in the Kansas City area. This was unexpected, nearly caused me to lose control of the vehicle on the rain wet roadway while a panel truck was passing me on my left side. I have heard of other incidents of this nature establishing a pattern of failure for this window as well as the passenger side front windows. A retainer notch at the bottom of the glass seems to be a weak point which causes sudden failure of the tempered glass which can result in injury from glass in eyes, down clothing as well as loss of control of the vehicle.
- Raymore, MO, USA
- Streetsboro, OH, USA