10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In May 2019 I purchased a certified pre-owned 2015 Porsche carrera gts and had it for 11 months before it caught on fire while driving it. A forensic investigation revealed that the cause of the fire was the electrical board located on the inside of the cabin near the right rear tire. On the day of the incident, after driving the car less than 15 miles from my home to a nearby property I noticed the car was smoking as I pulled into the driveway. I parked the vehicle and found that there was a small fire in the engine compartment. I couldn't get to the car in time with a fire extinguisher and by the time the fire department arrived, the car was engulfed in flames. I'm now faced with a total loss for the vehicle and not to mention reluctance to ever purchase another Porsche in my life. I've dreamt about owning this Porsche carrera (gts) since I was a child and this experience has totally altered my perception. If my family had been in the car with me, this could have turned out disastrous and for that my confidence has been shattered with Porsche. I am also left searching for a car that is close to as nice as the car I had (fully spec'd and decked out carrera gts) which I've had no luck doing within the price point I can afford given the insurance pay out.
- Budd Lake, NJ, USA
Car heating system cut out. I was driving on a highway at below freezing temperatures and the heater system died. Not having heat, the windshield fogged up immediately and cold rain started freezing on the windshield requiring me continuously clear it with washer fluid until the car ran out of washer fluid and I had to stop. After doing some internet research it seems like this is a problem affecting many Porsche of this type. It seems like Porsche is using a failure prone valve unit in 6-8 places in the car (depending on model type). The problem seems to be well known and my dealer knew already that its a valve problem when I mentioned it and conceded that it is an issue. Nevertheless, it looks like Porsche decided not to recall the valves, but simply replace them when they fail. This might be ok for drivers in warm weather, but in cold weather this can mean an immediate stop or risking an accident due to low visibility. In addition, the same valve is apparently used in other systems of the car and can cause failures there as well.
- New York, NY, USA
- Chula Vista, CA, USA