My Porsche 911 has had ongoing problems with warning lights flashing and the car then vibrating. This is occurred numerous time beginning January 2020 (and perhaps before). The car has been at Porsche service centre six times but the problem reoccurs continuously. My extended warranty is up next week and after numerous emails back and forth from North American support, Porsche explaining my concerns about the potential for ongoing substantial expenses after my warrantee expires and a lower resale value. In response, their North American customer service people try to buy me off with $1300 which I felt was a bit of an insult. Hardly what I expect from a prestigious company like Porsche. During my numerous correspondence with them they seem to almost ignore my concerns. I’m a very unhappy customer.
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My Porsche 911 has had ongoing problems with warning lights flashing and the car then vibrating. This is occurred numerous time beginning January 2020 (and perhaps before). The car has been at Porsche service centre six times but the problem reoccurs continuously. My extended warranty is up next week and after numerous emails back and forth from North American support, Porsche explaining my concerns about the potential for ongoing substantial expenses after my warrantee expires and a lower resale value. In response, their North American customer service people try to buy me off with $1300 which I felt was a bit of an insult. Hardly what I expect from a prestigious company like Porsche. During my numerous correspondence with them they seem to almost ignore my concerns. I’m a very unhappy customer.
- Paul B., Toronto, ON, Canada