2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 61,063 miles
About These NHTSA Complaints:
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The contact owns a 2004 Porsche Cayenne. While the contact's brother was driving approximately 65 mph, the front driver's side air bag inadvertently deployed without warning or impact. The vehicle was towed to the contact's residence. There were no injuries. The manufacturer was notified and a case was opened. The contact was advised to call a dealer for a loaner vehicle. The contact called Porsche of silver spring at (888) 462-9925 (3141 automobile blvd, silver spring, md 20904) where it was confirmed that no loaner vehicles were available. The contact then called Porsche of rockville at (855) 683-3144 (1125 rockville pike, rockville, md 20852) and Porsche of annapolis at (443) 221-6940 (20 hudson St, annapolis, md 21401) where he was also informed that no loaner vehicles were available. The vehicle was not diagnosed or repaired. The approximate failure mileage was 166,000.
- Laurel, MD, USA
Circle imports long beach, ca a Porsche dealer installed a new steering wheel on our 04 Porsche Cayenne. In one week time on Oct. 15, 2005 the air bag in the center of the wheel started coming loose and was falling off the wheel. The repair to this problem occurred in just a few days however, when I questioned why there were no sensors giving me a warning, I was told that no sensors exist. When I asked the dealer to contact Porsche corporate to present this problem, I was told there was nothing they could do. Shortly after that I emailed to Porsche corporate however, no one bother to reply. During that time I called their Porsche survey center because of a post card I received regarding the quality of service, again no one replied to me. I have color photos of the defective air bag/steering wheel and service papers showing that service took place on date mentioned above. I would be glad to share the pictures with you and I hope someone can get Porsche to retrofit a sensor to this problem. I am certain that if we had been involved in an accident the air bag would not have worked properly. Once you see the pictures I think you'll agree with my findings. If need to I can also provide 2 witnesses that day that saw first hand the defective airbag. Beyond this the dealer had put on 40 miles to my car during service without authorization. This portion I will take up with the better business bureau unless this falls in your jurisdiction as well as the above safety issue? best regards, chuck yang cell 714-928-2788.
- Rancho Santa Margarita, CA, USA
- Peyton , CA, USA