10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving north on Interstate 95 near Stafford, VA and took exit for lunch. Restaurant was right at exit and we entered the parking area. Went to turn and the steering was frozen. Caution light said Power Steering Malfunction and steering could only be turned slightly with maximum effort by driver and passenger. Managed to move car to parking area. Subsequently towed to Porsche dealership in Arlington VA for repair. If this frozen steering had occurred moments earlier on I95, we would have likely crashed with the vehicle suddenly unable to be steered. We were terrified and believe our lives were in jeopardy. The dealer identified the problem as a broken/defective electronic rack & pinion steering unit. Vehicle has approximately 20,000 miles and is always garaged. The failed parts will be available at the dealer when replacement parts are received. There were no warning lights or indication of any problem prior to the event.
- Baltimore, MD, USA
It appears some part of the steering column in my 2017 Macan has failed. The whole steering assembly has about 10mm of give in the vertical direction. This could be a serious safety hazard if the assembly comes completely loose while driving.
- Alpharetta, GA, USA
the vehicle is hard to steer, which includes an intermittent manual to power feel in the steering so that pulling hard on the steering causes the vehicle to veer in direction of the steer. While pulling hard, the steering will suddenly feel "powered" but then immediately return to feeling manual. This puts anyone at risk in the vehicle, as it is dangerous to make turns. An appointment for diagnosis at the dealer was scheduled and was charged $185. the dealer says that the U-joint in the intermediate drive shaft is rusty and the issue is mechanical but with no clear answer as to why the problem is intermittent, in any speed, temperature, and direction. No warning/messages, the issue just appeared and got worse.
- St Paul, MN, USA
Was driving in a parking lot when I lost all steering ability. Dealership said my vehicle had steering rack malfunction and the whole electronic steering gear had to be replaced. I was stuck in the middle of a parking lot blocking other cars without the ability to move out of the way. I can't imagine what would happen if someone had steering rack malfunction while driving on the highway. Definitely dangerous accidents waiting to happen or loss of lives. No warnings before this occured. Afterwards Power Steering Failure message appeared on the dash.
- Medina, OH, USA
The power to the steering has failed causing the vehicle to be hard to steer, which includes an intermittent manual to power feel in the steering so that pulling hard on steering (during loss of power to steering) causes vehicle to veer in direction of steer. While pulling hard, the steering will suddenly feel "powered" but then immediately return to feeling manual. This puts anyone at risk in the vehicle, as it is dangerous to make turns. Appointment for diagnosis at dealer has not been scheduled yet. No other inspections have taken place. No warning/messages, issue just appeared.
- Hardwick, NJ, USA
- Aiken, SC, USA