The contact owns a 2012 Ram 1500. The contact stated while performing maintenance on the vehicle and checking underneath the vehicle near the fuel tank, the contact became aware that there was a metal strap hanging down. The contact determined that one of the strap supports had rusted and fractured. The contact drove the vehicle to an independent mechanic and was informed that the fuel tank straps, and bracket were extremely corroded and could not be repaired. The contact was informed that the bracket and straps needed to be replaced. The mechanic referred the contact to a dealer The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The failure mileage was approximately 170,000.

- Sylvania, OH, USA

The contact owns a 2012 Ram 1500. The contact received notification of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Indianapolis, IN, USA

The contact owns a 2012 Ram 1500. The contact stated while his wife was driving at approximately 65 MPH, a loud sound was noticed coming from underneath the vehicle. The contact stated that when the wife arrived home, he inspected the vehicle and became aware that the fuel tank was hanging on the ground. The contact also stated that the frame that held the bracket was rusted. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was unknown.

- Burlington, WI, USA

The contact owns a 2012 Ram 1500. The contact stated that while driving at approximately 20 MPH, the fuel tank detached and fell from the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure with NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure and confirmed the VIN was not included in the recall. The failure mileage was approximately 90,000.

- Harrisburg, PA, USA

The contact owns a 2012 Ram 1500. The contact stated while driving at an undisclosed speed, he heard an abnormal sound emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection, the contact observed that the fuel tank had become partially detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 114,000.

- Janesville, WI, USA

The contact owns a 2012 Ram 1500. The contact stated that the engine was previously replaced due to camshaft failure. Additionally, the contact stated while checking the tire with the vehicle parked and turned off, the contact became aware that the fuel pump was still running. The contact stated that the car key was in the basement during the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 124,000.

- Knoxville, TN, USA

The contact owns a 2012 Ram 1500. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, he was made aware that the fuel tank strap bracket was corroded and had detached from the fuel tank. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 145,000.

- Grand Ledge, MI, USA

The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact was alerted by another driver that the fuel tank had detached and was on the ground. Additionally, there was a fuel odor detected. The low fuel warning light was illuminated. The contact pulled over and inspected the vehicle. Upon inspection, the contact noticed that the front fuel tank strap and fuel tank was the ground, causing a fuel leak. The vehicle was towed to the dealer, where it was diagnosed that the fuel tank bracket and fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 85,000.

- Shelton, CT, USA

The contact owns a 2012 Dodge Ram 1500. The contact stated the gasoline leaked from the fuel tank while refueling. The contact inspected the vehicle however, was unable to find the location of the fuel leak. The vehicle was not diagnosed. Neuwirth motors (219 college rd, wilmington, nc 28403) was contacted and informed of the failure. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 89,000.

- Rocky Point, NC, USA

The contact owns a 2012 Ram 1500. The contact stated that a bracket was rusted around the fuel tank. The fuel tank was basically an inch off the ground while driving home on a 500 mile road trip. The contact noticed this because the bracket dragged on the ground and caused sparks. The vehicle was towed on a flatbed to lester glenn Chrysler Dodge Jeep Ram Fiat (1199 NJ-37 w, toms river, NJ 08755, (732) 481-2586) where it was diagnosed that the front and rear straps needed to be replaced at the cost of $1,600. The manufacturer was notified and provided a case number. The manufacturer stated that the vehicle was not covered under a recall because the vehicle was made overseas and shipped to Canada. The failure mileage was 100,000.

- Collingswood, NJ, USA

The contact owns a 2012 Ram 1500. The contact stated that the vehicle was included in NHTSA campaign number: 18V160000 (fuel system). The vehicle was taken to efird Chrysler Dodge Jeep (1711 w lucas St, florence, SC 29501) where they stated that the parts were unavailable and had to be ordered. The vehicle was taken to the dealer a second time where they informed the contact that they repaired the recall. The contact looked under the vehicle and noticed that nothing had been done to the vehicle. The dealer stated that there was a miscommunication and that the repair had not been completed and the parts still needed to be ordered. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure. Parts distribution disconnect.

- Florence, NC, USA

This vehicle with a 36 gallon gas tank makes a thump noise a few seconds after the vehicle stops when the tank is between approximately 1/4 and 3/4 full. When filled the noise stops or when gas is below 1/4. the dealer changed a part in the lower steering column as that was their diagnosis and said a part was found worn but the noise still exists and is commonly found on the internet Ram forums for these vehicles with this size gas tank.

- Yonkers, NY, USA