10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,843 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Ram 1500. While driving 25 mph and attempting to overtake another vehicle, the accelerator pedal was depressed and the rear passenger wheel violently spun. All the other wheels functioned normally. The contact stated that the failure only occurred when the road surface was wet. The contact was concerned that there was a discrepancy between the information provided by the manufacturer and the dealer. The contact was informed by the dealer that the vehicle operated as intended; however, the manufacturer stated otherwise. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
- Shelby, NC, USA
We experienced a blow out of our Goodyear P275/60R20 left front tire while driving our 2012 Dodge Ram 1500 pickup. We were driving at 70 mph on divided highway and were watching road when blow up happened with no debris present. Air pressure was normal (39psi) just before accident. The blow out was from rim to rim.
- Connerville, OK, USA
The contact owns a 2012 Dodge Ram 1500. While driving 20 mph in 4 wheel drive, the steering column and wheels vibrated and made an abnormal noise. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The failure usually occurred while driving at low speeds. The contact believed the symptoms were related to NHTSA campaign number: 13V038000 (power train), but the VIN was excluded. The manufacturer was not made aware of the issue. The failure mileage was 18,000.
- Pickerington, OH, USA
Driving along highway and all of a sudden truck starts to fishtail out of control from the rear, causing me to go into the ditch in one side of the highway then coming out to go across the interstate then land in the median ditch. Fortunately I hit no one and no one was injured except scaring me till I don't like driving much anymore. The damages were minor loss of the inserts to the locked rims which were brocken off.
- Fort Stewart, GA, USA
I have tried contacting Dodge. I have not recieved any letters or a written notice on my Ram 1500 pickup. I am stationed in Korea and purchased my vehicle from a dealer in huntsville Alabama. I have the truck with me. What should I do when I get no answers from the maker. I do not want to be driving a vehicle here that has a problem for which I cannot get it fixed and may kill me or someone else in Korea. The new car sales people here in the px are no help and all they want to do is sell you a new car.
- Apo, AP, USA
The contact owns a 2012 Dodge Ram 1500. The contact stated that the driver side tie rod was worn prematurely, which caused the tires to be worn. In addition, three security locks and the studs and bolts fractured on the front driver side tire without warning. The suspension on the driver and passenger side tires was unstable and the steering wheel was extremely loose. The contact also indicated that the wheels were locking in the rear, which indicated a drive train failure because the bolts also fractured in the rear. The vehicle was taken to three different dealers for inspection and diagnostic testing. The contact was provided with conflicting information from the dealers and was waiting to determine how the manufacturer was going to remedy the failure. The vehicle was not included in NHTSA campaign numbers: 13V038000 (power train), 12V474000 (power train), 13V528000 (steering), 11V350000 (ste/ering) and 10E040000 (wheels). The manufacturer was notified of the failures and provided no remedy. The approximate failure mileage was 29,000. Updated 11/12/15 updated 10/19/2017
- Amarillo , TX, USA
After having a breakdown, due to road debris damaging a wheel / tire, I was left stranded on the side of the road, as I was unable to remove my spare tire and change the wheel as my emergency roadside jack and tools to lower the spare tire were missing. I contacted customer service and advised them of what was going on. They declined to help me, and further stated that most vehicle do not come with such items as I have roadside assistance. I let the representative know he was incorrect in making such a statement as it is a requirement as far as I was concerned, my manual states I have one, as well as there is a place for one to go, however the pack it's self is not there. He then told me I should have reported the problem sooner. After asking him how I would have known about it until I had an emergency, he told me I should have inspected the equipment before purchasing the vehicle. He states someone may have taken it, if I loaned out the vehicle. As the call progressed and he was absolutely set on not helping me, I asked him when he last checked on his emergency equipment, he in return stated we were talking about my vehicle and what I should have done, not his or what other people do.
- Webster, NY, USA
Dodge Ram laramie1500 4X4 crew cab built in June 2012 has factory 20X9 aluminum chrome clad wheels with Goodyear Wrangler hp P275/60R20 tires. Problem with this is the spare tire & the factory jack. Had a rear passenger side tire blow out and had to jack the truck to fix the flat. First, the spare tire size is P235/85R17, my wheels are 20" rims and 1-1/4 higher over all. This truck has the electronic stability control (ESC) which states to have the proper size rims & tires as this system may not function properly if they are different sizes. Secondly, the jack Dodge provides can't hold the weight of these trucks. This jack collapsed soon after raising the flat truck tire 1-2" off the ground, the worm gear looks like a U-bolt. Called both the dealer I purchased the truck from in December 2012 and Dodge. Neither is willing to help remedy these problems. Dodge did have a recall 12V192000 Jan 5th 6th 2012 for the spare tire not being sized correctly. Is this not the same case?
- Royersford, PA, USA
I was on vacation in smokes going up a hill. I was behind a slow moving car about 25 to 35 mph. When all the sudden my truck starts slugging. It was like it didn't know what gear to get in. It would go high and start jerking then low. Their was a car behind me so finally I just stopped in the road to let the one in front go on. It felt like the transmission was going fall out of the truck. Now it does it just going down the road. I can push the peddle 1/4 way down and it does not respond. It shifts in to a higher gear to soon this transmission in these truck need to be recalled before someone get hurt or killed. You never know what they going to do. Guess its the cause of the vibration at 60 to higher also. I took it to dealer today and they said its all normal. How can it be normal when it was not doing it when I first got it. Guess that is their answer to every problem makes their day easer. We the people of Ram owners need help.can anybody help us we pay to much for those trucks for them to ride like that. And for our peace of mind knowing that we are controlling the truck not the transmission. Don't wait to have it recalled because it might be you that gets hit by a defaulted truck or even worse your kid that is walking into a store. Asking for help before something bad happens. Thank for your help!!
- Locust Fork, AL, USA
- Owings, MD, USA