10.0

really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
28,682 miles

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« Read the previous 20 complaints

problem #35

Jan 122015

1500 6-cyl

  • 26,000 miles
Has occurred 3 times within 30 days. At low speeds between 15mph and 35mph, engine stops, gauges go dead and aprox 6 seconds later the transmission slams into park. 1st time it happened I was lightly breaking & coasting for a stop light; 2nd time I was cruising about 35mph; and 3rd time I was accelerating from a dead stop across 4 lanes of traffic. The transmission going into park after the engine and electrical system went dead reminds me of when you turn the ignition off without first putting it into park - when this happens, a few seconds later, the transmission automatically shifts into the park position. I had at least 1/2 tank of gas each occurrence. I notified the dealership on 1/14/15, dealership says there are no recalls and that I would have to wait 2 weeks before they can check out the problem, which I consider serious. Additional electrical info that may or may not be related: The infotainment system frequently malfunctions - the play list for songs duplicates in the listing, songs repeat two to three times, sd card selection stops working, sd card selection all of a sudden stops recognizing the sd card. The infotainment center has also completely restarted as if it was rebooting.

- St. Petersburg, FL, USA

problem #34

Dec 282014

1500

  • 55 miles
While driving my 2013 Dodge Ram a electrical system failure came across the dash board and was able to get the truck back home. And turn the truck off now the truck wont start.

- Baker, LA, USA

problem #33

Dec 102014

1500

  • 26,256 miles
There have been several instances where my gauge cluster intermittently reboots itself while driving. I would say this occurrence has happened over 20 times during the year I have owned my truck. I bought it back in of September 2013. In addition, I have noticed that my map lights flicker. Not sure if it's an electrical issue. I've brought my truck in to the Ram dealership for service and they cannot duplicate the issue and unfortunately there are no error logs in the truck's computer system. I have read countless forums with other 2013 Ram truck owners experiencing the same phenomenon and who have brought it in for service with no luck.

- Sacramento, CA, USA

problem #32

May 082014

1500

  • 15,600 miles
Dash light and radio went blank. When they came back on the dash did not work correctly and the radio reset. Took to dealer and they said it needed a new control module and that it was safe to drive. When the new one came in I went to start the truck and nothing worked could not even take it out of gear to be towed to dealer. Called dealer and was told how to unlock shift selector. Since being replaced I have had it back into the dealer at least 5 times for the same original complaint. I had the module replaced again by a different dealer about a month ago. Again the same problems have started up as before. While driving the dash will go completely blank and may or may not reset with out having to turn truck off.

- Billerica, MA, USA

problem #31

Oct 012014

1500 4WD 8-cyl

  • 11,000 miles
Gauges go blank and then turn back on within a few seconds.

- Braintree, MA, USA

problem #30

Oct 012014

1500 4WD 8-cyl

  • 12,212 miles
While driving my trucks dash will go blank, the vehicle shuts off and then resets. The last time this occurred, when the vehicle reset the throttle came back on wide open and almost caused a loss of control. I reacted by manually shutting down the vehicle and coming to a rest on the shoulder of the road. Once I restarted the vehicle all was ok. I was only a mile form the Dodge dealer and returned it to them for a diagnosis. Again, nothing found. This has happened several times (dash resetting while driving approximately 10 times in the last 2 months) but only once has it came back on full throttle. I have been to the dealership three times for the dash resetting just to have them tell me they cannot duplicate the incident. This is a valid safety issue and needs to be addressed. After reviewing the Dodge Ram forums, I notice several people with the same issue.

- Adolphus, KY, USA

problem #29

Nov 012013

1500 8-cyl

  • 10,000 miles
Fuses continue to blow from various outlets/hubs/plugs in the vehicle. Random noise comes from under dash when car is turned off. Key(fob) also gets stuck in the ignition and will not come out unless truck is turned back on.

- Canton, GA, USA

problem #28

Nov 062013

1500 4WD 8-cyl

  • 3,000 miles
When attempting to start the vehicle, there was no electrical power. Fiddled with buttons for a few minutes the all of a sudden it was back to normal. This happened multiple times. Dealers told me they never heard of this problem.

- Bend, OR, USA

problem #27

Oct 012013

1500 8-cyl

  • miles
I am providing a follow-up on my 2013 Dodge Ram. Both Chrysler and the dealer have worked on my truck numerous times to keep the truck panel lights from coming on. I am still losing my brakes and power steering. All the lights on the cluster panel continue to keep going on which is just about every day now. I have finally parked the truck and plan to see if we can afford a third vehicle. The problems are almost a year old and I am convinced Chrysler is unable to repair the vehicle. I am convinced that it will only be a matter of time before I crash as I never get a warning when the brakes or the power steering will fail. The dealer and Chrysler are now very involved, which I appreciate but so far they have not been able to repair the vehicle. I has been close to a year and I am bringing the vehicle back to the dealer. I hope they someday repair the truck as it really is a great vehicle.

- O'fallon, IL, USA

problem #26

Dec 242013

1500 8-cyl

  • 15,472 miles
Instrument cluster failure while driving. Instrument cluster shuts down while driving and instrument cluster fails while driving. Instrument cluster so far has rebooted and returned to working condition but so far cluster has failed around 20+ times while driving. Unknown if instrument cluster will resume functioning after failure until it does restart. Dealer unable to diagnose problem with instrument cluster making vehicle unsafe to drive due to possible instrument cluster failure. Unknown if this is a hardware problem, software problem or electrical problem. Numerous trips to dealership and speaking with Ram customer service has failed to resolve issue.

- Dearborn, MI, USA

problem #25

Oct 142013

1500

  • 1,000 miles
I was parked and the truck didn't start back up. Truck was less than 2 weeks old when this happened. The steering wheel was locked. Turned out not to be the battery which was the first guess. The dealer said it had something to do with the anti-theft system that was installed and then taken out when I purchased the truck. This happened in October 2013 and I've been driving it until today 7/1/14. The same thing happened this morning. The truck left me stranded at a gas station. Waiting for another diagnosis.

- Rosemead, CA, USA

problem #24

Apr 012014

1500

  • 16,000 miles
I had problems prior to April 2014 but I am just using a time frame when Chrysler got involved. In 2013 and 2014 my Dodge Ram would have the cluster panel come on with air bag service needed first and then the remaining lights would come on to include engine light while simultaneously the windshield wipers would come on. When I took it in to the dealer they tried to repair the problem to include resetting the computer. Over time I would lose my power steering and power brakes. Fortunately I was going into a parking area when I lost the power brakes otherwise I'm sure I would have crashed since I did not expect the change. As of late the truck will not start or the radio won't go off. Chrysler has really done nothing to resolve this problem and maybe I will need to crash first before something is done or run over someone when I lose my brakes. This is a problem since I purchased the truck. The truck is dangerous to drive since I never know when the electronics will quit on me. Over the last 10 days the truck wouldn't start at all two (2) times and all the lights and windshield wipers have come on at least three (3) times. I have not lost my brakes lately, but that is just a matter of time. I want to make this public because I know I will be held responsible if something happens, and it will. I have never had a vehicle do this and I'm just afraid someone will be killed if I should lose my brakes and steering while on the highway. Chrysler can be proactive or reactive. I think that I have been paying for a truck that will ultimately kill someone. I've tried to contact NHTSA by phone but the only thing there is that you leave a message and hope they will call back. Since the problems iterated above seem to have increased it's probably time to park the truck.

- O'fallon, IL, USA

problem #23

Jun 012013

1500 4WD 8-cyl

  • 20 miles
While driving, the front driver seat will automatically adjust, (move back and forth) sometimes. Also, it shows memory system not available while not in park. Sometimes, the radio volume will not turn down, nor channel change will not work. The radio channels would change on their own. This includes satellite, radio, or phone plugged in. Sometimes, when you try to turn the A/C fan speed up it won't go. You have to do it several times. Tire pressure sometimes shows low for one or more tires but when tires are tested they are all the same pressure. Seems something is wrong with the electrical system with the truck. I worry something may happen while driving. Truck would not raise and lower. Message on the console but when I took it in they said there was nothing wrong and it did not store the error. Once the error cleared up there was no record of it storing the error.

- Lebanon, TN, USA

problem #22

Apr 192014

1500

  • miles
The electronic instrument panel has rebooted (I.e.-shut down and restarted) on 7 separate occasions and counting. This occurs while driving and does not seem to be related to any specific driving circumstance such as speed, acceleration, etc. It appears arbitrary. My concern is that it will shut down something mechanical that it controls when I am driving which could lead to a catastrophic event. I reported it to the dealer already on my last service and they 'reset the computer'. it has happened 3 times in the last 2 weeks and these are the times that I am aware of. I am bringing the car in for service and have documented the date sand times the last 3 events have occurred hoping this will help in the diagnosis.

- Middleton, MA, USA

problem #21

Apr 172014

1500

  • 5,200 miles
The vehicle will shutdown without notice, the engine will shut off and will not restart. The electronic dash will go black which shows what gear the vehicle is in. So shifting to neutral to restart the vehicle can be difficult since no indication is given of what gear. All power to the steering and brakes are no longer available. The vehicles computer does some sort of reset after several seconds but any attempts to restart the vehicle fail till the reset is complete. Taken to the dealer several times and also notified Chrysler which there attempted resolutions were only guess and does not resolve the shutdowns. Chrysler and service tech's have stated they have not heard of the issue yet another customer in for service same time as myself with a Jeep complained of the same issue that I had seen with my Ram. It appears this is bigger issue than just a single vehicle. This link shows what occurs when the vehicle shutdown occurs https://www.youtube.com/watch?V=iyh9vqehyiq

- Kansas City, MO, USA

problem #20

Jun 062013

1500 8-cyl

  • 1,100 miles
The 8.4" multi-display terminal (mdt) became inoperable and I was unable to control heat/ac/defroster or view the back up camera which created an unsafe condition while backing the vehicle. My truck has been returned to the dealer several times to have the computer updated, re-flashed and untimely replaced. I've had to take off from work several times to bring this vehicle in and lost time. On 4/2/14, I brought my vehicle in for a routine oil change and when I left the mdt became inoperable again and is completely unusable.

- Islip, NY, USA

problem #19

Feb 012014

1500

  • 20,000 miles
The contact owns a 2013 Dodge Ram 1500. The contact stated that while driving at various speeds, the instrument cluster failed intermittently. The vehicle was taken to a dealer where it was diagnosed that the center stack control module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000 and the current mileage was 22,500.

- Wyimauma , FL, USA

problem #18

May 202013

1500 8-cyl

  • miles
Instrument cluster failure while driving. Instrument cluster shuts down while driving and instrument cluster fails while driving. Instrument cluster so far has rebooted and returned to working condition but so far cluster has failed around 20+ times while driving. Unknown if instrument cluster will resume functioning after failure until it does restart. Secondary condition to entertainment cluster multiple failure. Entertainment console cluster replaced due to multiple failure of touch screen system. This failed to resolve the instrument cluster problem despite dealership assurances that it would. Instrument cluster being replaced now on truck. Truck 10 months old - multiple entertainment console failures & instrument cluster failures. Dealer unable to diagnose problem with instrument cluster making vehicle unsafe to drive due to possible instrument cluster failure. Unknown if this is a hardware problem, software problem or electrical problem. Numerous trips to dealership and speaking with Ram customer service has failed to resolve issue.

- Greenville, WI, USA

problem #17

Feb 182014

1500

  • 10,500 miles
I was backing out of parking space at the bank. Wipers came on and all gauges started flashing. Shut truck off and would not restart. I videoed it. I had taken it in to dealer on 2/15/14 for service and told the manager that I had 2 occasions where my gauges had flashed and went completely dark and I restarted it and they came back on. First problems noted were around 5K miles, my wife was driving it and took it to vacuum it out at the carwash. After she was finished, she started it and went to put it into gear and it would not go. However this time it was hauled off on a roll back completely dead. Spent a lot on money on big red and it makes me sick to know there are issues no one informed me of.

- Clarkesville, GA, USA

problem #16

Dec 192013

1500 8-cyl

  • 6,500 miles
Driving vehicle on paved roadway traveling appx 30 mph. Vehicle burst into flames. Witness said flames shot out both sides of the vehicle from under the body. Large amount of smoke was around the vehicle as I pulled off the road. A quick glance at the instrument panel showed everything appeared normal and no warning lights. Smoke in cab and flames came up through the dash as I exited the vehicle. Extensive damage to the interior including the windshield busting out from the heat. Took fire department 3 attempts to extinguish the flames. After flooding the interior and dash cavity (through the hole burned through the dash) of the vehicle 2 times, the fire continued. At that time the fire department disconnected the battery and flooded the interior and dash area a 3rd time which finally extinguished the fire. The only injury was smoke inhalation and resulting sore throat suffered by me, the only occupant of the vehicle. This vehicle was less than 6 months old and I had no prior problems with the vehicle. Vehicle was towed to the dealer (nyle maxwell Dodge, austin tx) on the morning of the fire (12/19/2013) and while Chrysler has acknowledged liability they have not settle with me on my loss as of this date (01/23/2014). The vehicle was deemed a complete loss by both my insurance company investigator (state farm) and the Chrysler investigator.

- Austin, TX, USA

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