10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,540 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving 65 MPH on the interstate when I lost all power steering function. This failure almost pulled me into traffic to my left. Luckily I was near an exit and was able to get off the highway without being involved in an accident. Upon having the truck checked by a mechanic, I was told that the electronic power steering rack and pinion assembly had failed and it would cost over $2500 to replace. I had to pay this cost or else the truck was undrivable.
- Delbarton, WV, USA
Front welded frame mounting point for gas tank "Tee-Strap" rusted through causing front of gas tank to sag from frame and only be supported by remaining rear gas tank strap. The actual T-strap is structurally sound, it is the the frame mount that rusted through that allowed the Tee-Strap to pull through the mount. It appears that the design of the mounting point allowed moisture and road grit to become trapped in the bottom of the mount causing the rust breakthrough. The car has low mileage for it's age (97k) and has been kept in a garage.
- Groton, MA, USA
The front fuel tank strap bracket that is apart of the frame rusted out, allowing the strap to fall, dropping the front of the fuel tank. I was luckily pulling out of my driveway and heard the noise. The fuel tank was completely full.
- Greenville, OH, USA
Unknown- The fuel tank strap came out of frame due to rust and now the fuel tank is sagging, we-??re afraid to drive it anywhere especially with our children. We saw there-??s a recall from 2009-2012 for the faulty fuel tank strap and ours is a 2013, we-??re curious if ours was in the production line at the time of the faulty strap, is there anyway to find this out?
- Monticello, UT, USA
Fuel tank strap broke, causing tank to drop. Happened at gas station after filling up.
- Columbia, TN, USA
The vehicle failed PA state inspection for corroded frame where the front fuel tank strap broke free from a slot into the frame. Who knows when it popped free. There is now only one rear strap holding the gas tank in up under the vehicle. This could have resulted in a full gas tank just dropping right out of the vehicle. Contacted ram dealer where i got the truck from. First they said ok, we will fix it and ordered the parts. Will call when these are in and ready to be installed. Called back 2 weeks or so later and they denied any recall notice, issue or ordering any parts. Huge safety flaw that could result in fatal accident either by having the fuel tank fall out of the vehicle or being in an accident and it falling out bursting into flames.
- Apollo , PA, USA
Wife and I were driving and we heard a grinding or loud rubbing sound. Pulled over to see the fuel tank hanging close to the ground. Thank goodness no fuel lines broken. Front strap looks ok, but where the strap goes looks damaged or rotted.
- Eighty Four, PA, USA
Truck will stall out pulling out in traffic with no signs of a problem. It happened to me today with my kid in the truck. This is unacceptable. This trucks are to expensive to have this. It also will surge and try to go without foot on gas. This is totally unsafe. Dodge needs to fix this.
- North Beach, MD, USA
Front fuel tank strap mount rusted through allowing strap to pull out and front of fuel tank to drop down. This is the same problem that happened on the same model pickups in year model 2008 - 2012. In my research up to this current point the situation on my vehicle is the same problem on the previous year models. I will be reaching out to a Dodge dealer to see what can be done about issue. I feel that your department should be researching this issue further because upon reading some forums, that this issue does appear on even newer year models.
- Jersey Shore, PA, USA
I was driving down the interstate and started to see flames and smoke coming from my hood. I pulled over and was able to put out the fire. The fire department showed up and determined that the fire started from the fuel injector system.
- Bullhead City, AZ, USA
The front fuel tank strap pulled through the frame mount which was highly corroded, causing the front of the fuel tank to drop significantly down and be held up only by the rear hanger strap and rubber fuel line. I heard a noise underneath after filling the tank and looked to see the fuel tank hanging way down. If this had dropped further or been hit by a road imperfection while driving it could have resulted in significant fuel leakage, and fire or explosion. I contacted the local dealer who said this was nothing they could repair. I contacted FCA Customer Care who infomred me I was out of warranty and they would not help. The same issue has been recalled on 2009-2012 RAM 1500 trucks under #U04 (Part 573 Safety Recall Report 18V-160). The bracket accumulates water and has no drain hole, resulting in long term corrosion. I have read of many other instances of this failure on RAM forums. My local repair specialist confirmed the issue and created a work around to secure the tank, but it is not a factory level solution. Repair cost was $1,066.28 including towing, but again, this is not a factory level solution. Pictures of my rusted strap mount and tank dropped down attached.
- Cape Neddick, ME, USA
I heard a metallic scraping noise from my truck pulled over to inspect the undercarriage. My fuel tank is hanging down approximately 6 inches. Upon closer inspection I see that one of the two metal retaining brackets has come undone. It appears the bracket welded to the frame of the truck has corroded and the metal strap pulled through the deteriorated rusty metal. After doing some online research this is a well-known problem which is the subject of a previous recall (# 18VI6000) by Chrysler. The problem is the recall data from 2009 to 2012 and my truck is a 2013. I called both my local dealership and then the FCA customer care line. Both informed me this is not covered under a recall. My question is; Since this is obviously the exact same problem as many other vehicle owners have experienced and it was covered under a previous recall, what can I do to be compensated and have this problem fixed? The truck is currently UNSAFE to drive. Thank you very much Tim
- Sandwich, MA, USA
The fuel level gauge/sensor has failed 3 times now, making it impossible to know the fuel level when driving. It was repaired in January 2019, and again in July 2019, and failed again in August 2020 and remains broken due to the ridiculously high repair cost. This is a common problem with Ram pickups and should be a recall. When the fuel gauge fails the check engine light comes on and stays on until cleared by a technician. This is a safety hazard because the driver has no way of knowing how much fuel is actually in the tank and could easily end up with the driver being stranded on a busy interstate or in a dangerous situation.
- Grinnell, KS, USA
Front fuel tank strap mounting hole/bracket rusted causing the strap to fall out and the fuel tank to hang low.
- Lenox, MI, USA
The front fuel tank strap pull out of its t slot due to corrosion. There is a recall for 2010- 2012 but not 2013. It is the exact same problem!
- Plymouth , MA, USA
The fuel tank straps and mounting bracket rusted out and disengaged from the tank. Front part of the tank hanging down. Very dangerous. Dodge does not have a recall for 2013 Ram 1500. They need to address this asap like they did for previous year vehicles.
- Brick, NJ, USA
My truck will not start, it won't even turn on.it continuously says check the fuel cap and the check engine light will turn on but absolutely nothing is wrong with it (before it started to act up). Even though it seems like the batteries dead and we know it won't turn on it's still making a loud like clicking or knocking noise. It will stop for a minute and then start again. I've never heard a car do that before so I don't think that's normal. My clicker key won't even work to lock or unlock or even set the panic off.
- Black River, NY, USA
I tried this once and lost it downloading a picture. I had a problem putting gas in my truck. It kept making the gas pump pop. Eventually it took 30-40 min to get gas in it. I started using a 5 gallon gas can to get gas in it. I took it to my mechanic and it cost over a thousand dollars to fix. Also I had a problem with my tailgate opening while I was driving, one of the times a trailer was attached and it opened an hit the hitch and dented it making it hard to open it. One day I stopped at a business on joppa rd in perry hall to pick up 2 lawnmowers and when I pulled out on joppa road and the tailgate popped open again and the mowers fell out and started grilling down the road and luckily the owner of the business saw it happen and helped me catch them before they caused and accident. I'm not going to try to download a picture because I don't want to lose this again. I never got recalls on these things until after these things happened
- Baltimore, MD, USA
I went to pass a vehicle on the freeway and my accelerator stuck to the floor and caused me to go in ditch had to shut truck off until accelerator finally released
- Macon, MO, USA
- Weedsport, NY, USA