Power steering stopped working making it very hard to turn my truck. Luckily I was close to home and made it back without crashing into anything. No warnings came up before it happened. I have not taken it to a mechanic yet as I don't have the money to pay for it to be fixed right now. From the research I have done it sounds like the the electric power steering assist has failed.

- Dover, PA, USA

Was driving down the road and lost steering. Complete power steering stopped working. Hard to turn left or right.

- Williamsburg, KY, USA

The contact owns a 2013 Ram 1500. The contact stated that after restarting the vehicle, the "Service Power Steering" message displayed, and the steering wheel became difficult to turn either direction. The cause of the failure was not yet determined. The local dealer was notified, and a service appointment was scheduled. The local dealer was not yet contacted. The failure mileage was 209,260.

- Summerville, SC, USA

defective rack an pinion

- New Palistine, IN, USA

The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed into a parking lot, the vehicle lost power steering assist, causing the steering wheel to become extremely difficult to turn in either direction. During the failure, the power steering message was displayed. The vehicle was towed to the residence and examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 145,000.

- Barnegat, NJ, USA

The contact owns a 2013 Ram 1500. The contact stated that the vehicle had been driven and 35 MPH, however, while parked at a store, the vehicle lost power steering functionality. The Service Power Steering warning light was illuminated. The contact drove the vehicle back to the residence without the aid of the power steering feature. The vehicle was taken to an independent mechanic, and the vehicle was diagnosed with power steering failure. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was 210,000.

- Stanley, NC, USA

Was coming home from work and totally lost all power steering! By the grace of god I managed to pull off the road and stop but I am told that the power steering is electrical and that the whole steering assembly has to be replaced! I was also told that the 2014 and the 2015 ram models have a recall investigation! If the same steering module is faulty in these other year models, so should the one we own! I am fortunate to have been on a side road instead of the interstate which is my normal daily commute! The cost related to this is $2000 for parts and appx $1500 installation! This is totally wrong! We need help with this!

- Hinesville, GA, USA

The steering wheel and exclamation warning lights came on and the truck was extremely hard to steer. It was a scary situation being 30 minutes from home when this happened. Luckily we didn-??t get in an accident but very well could have. This happened June 30th 2023. We have since had it diagnosed by a local and trusted auto shop since the wait time the first time we inquired it being checked by the dealership was weeks and then the wait time for the dealership was a month. They confirmed that it-??s the rack and pinion and eps module. Now we have to contact the dealership again to see about bringing it to them to be repaired if the part is even available no telling how long all of this will take not to mention the several thousands of dollars to be repaired. In my research this seems to be a well known problem and is being investigated. The truck in this condition is a danger to be on the road. And the current mileage on this truck is less than 20,000 miles.

- Ponchatoula, LA, USA

Driving at 40MPH and 2013 Ram 1500 experienced total and complete loss of power steering with no warning. I was narrowly able to avoid getting into an accident and cannot drive the truck given the strength needed to turn the wheel. Cost from dealer is estimated to be around $4,500 after parts and labor / taxes and could take months since the part is on backorder. The dealer said there have been multiple issues like this and unfortunately there is not yet a recall other than one from a few years ago that looks very similar to what I experienced. I don't have any other transportation and will likely have to pay to get it fixed. Going to sell it and never buy Ram again.

- Spring Hill, TN, USA

- Received a low voltage warning light on vehicle and a day later as I was driving the vehicle, the steering wheel seemed to be moving around on its on at times kind of locking up. As I was leaving a car wash exit, the power steering completely locked out and then eventually I was able to move steer the vehicle but the power assist was no longer in there. This was on 12/14/2023 - As I was driving home 12/14/2023, the vehicle eventually locked up on the steering wheel and and all the lights in the vehicle started to dim down and shutting down; radio, parking assist sensor, heat and a/c, acceleration and then it came to a stop as I could keep driving the vehicle as there was no more power and the brakes seemed to not be working. Had to call a tow truck company to get home. Tow truck driver stated my vehicle could not be placed in neutral and the rear brakes were locked up. This was on the highway and could have been terrible to crash to a vehicle or medium and in rush hour. - The vehicle currently sits in my driveway, have not taken to dealership yet. The alternator was replaced, a battery sensor (negative) was replaced and now the vehicle turns on but the steering wheel column service light is on and it is semi locked - low voltage a day before, then steering column service light and then when driving home on 12/14/23 all the lights came on it.

- Kansas City, KS, USA

The contact owns a 2013 Ram 1500. The contact stated that while driving at 30 MPH, the steering wheel seized. The contact stated that the power steering became inoperable. The contact pulled into a parking lot, turned off the vehicle, and the steering wheel was released. After restarting the vehicle, the steering wheel was difficult to turn to the left or the right. The steering symbol was illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the rack and pinion had malfunctioned. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Milton, FL, USA

Power steering malfunctioned. Wouldn't work when first started vehicle. Now doesn't work at all. Hard to change lanes or when turning off freeway and when tried to turn around a corner vehicle behind me didn't know what I was doing as too hard to turn the wheel. He almost slammed into me. Brought to dealer who said part is discontinued. Warning light comes on that says, ! Service power steering!

- Sarasota, FL, USA

The contact owns a 2013 Ram 1500. The contact stated while starting the vehicle, the ABS warning light was illuminated, and the cruise control feature disengaged. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The dealer informed the contact that the part was not available and was under engineering review until April 2024. The contact related the failure to TSB Number: S200500000. Additionally, the contact stated while starting the vehicle, the power steering warning light was illuminated, and the steering wheel was difficult to turn. The contact stated that the failure occurred on two occasions. The contact turned off and restarted the vehicle on each occasion, and the warning light was no longer illuminated. Additionally, the steering wheel became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced; however, the part was not yet available. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 43,000.

- Navarre, FL, USA

The electric power steering failed on the truck. It is almost impossible to turn. Sometimes it will work again after cranking the vehicle only to have it fail again in few minutes. This makes the truck undrivable and unsafe.

- Rutherfordton , NC, USA

Loss of Power Steering. I had my vehicle towed to "Conway Chrysler Dodge Jeep Ram 2385 Church Street, Conway, SC 29526. (843) 365-7331. It has been there for approximately two (2) months. I was told that they are waiting on parts. I found out that there are hundreds other, same type complaints, reported to this agency. Please advise what steps should I take to resolve this issue. Thanks.

- Conway, SC, USA

After picking up some supplies from the store, I was about to make a left turn onto main road from the parking lot area when the electric power steering went out, so I had to turn the steering with tremendous force to get into a safe spot. So I contacted two shops and one quoted me for like $3900 and would take months to get replacement parts. Also, contacted another shop as well and still haven't heard from them.

- Fort Myers, FL, USA

My ABS module is defective. My power steering goes, my ABS system lights come on and off. My braking comes and goes. I brought it to the dodge dealership and they said that dodge is remanufactifing the parts as it-??s a huge issue they are having and said just to drive it or don-??t but with no other help.

- Ocala , FL, USA

Power Steering. Yes it is available for inspection. Yes my safety along with passengers and other drivers were / are at risk. The power steering will sometimes work and suddenly stop working while making a maneuver. Rendering the steering wheel useless. This makes it difficult / impossible to avoid obstacles. And makes it hard to make a common maneuver such as making a turn. It has been diagnosed by the Dodge dealer of a failed steering rack. Vehicle has not been inspected by manufacturer, just dealer. Warning message appears after steering wheel locks up. No advanced warning.

- Lake Charles, LA, USA

The power steering completely went out. I could not turn my truck safely. Manual steering was wat too hard to turn. Had my truck towed. Now the dealer tells me I can't get a new electric steering rack for 3 months or more. The vehicle is unsafe to drive!

- Orange City, FL, USA

We were driving and lost power steering. Was hard to turn wheel.

- Victoria , TX, USA