10.0
really awful- Crashes / Fires:
- 13 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 31,717 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle encountered sudden loss of power steering while driving, nearly resulting in a crash. Vehicle steering tends to lock in a drifting angle, and recovery often requires a turn in the opposite direction of the intended direction to correct.
- Louisville, OH, USA
Power steering faild
- Lake City, FL, USA
Loss of power steering still continues. Replaced the intermittent lower steering shaft. Still losing power steering occasionally. Turning left or right the wheel will lock up half way through the turn making me drive straight into on coming traffic. Vary scary.
- Ware, MA, USA
Was driving and the power steering stopped working out of nowhere. And an icon popped up on dash of a red steering wheel with exclamation point. Now sometimes it will work but 98% of the time it doesn-??t
- Philadelphia, PA, USA
Steering jerked while turning and needed extra strength to maintain control. This problem has happened multiple times in the last 24 hours. Upon looking at the nhtsa website I found an open investigation (RQ 23-003) and I feel like my truck would fall into the action/summary provided. I have been able to maintain control but there is no notice provided (that I have caught onto) and it is intermittent. The service power steering light does come on and very quickly turns off.
- Omaha, NE, USA
*Power Steering locked up and you cannot steer the vehicle. * The steering locked up and almost caused me to hit the guardrail at intersection. * Have replaced Rack and Pinion but still locks up. warning or messages and no previous warning.
- Narrows, VA, USA
Electronic power steering failed while driviing with warning. Failed system is available for inspection on vehicle due to lack of recall for specific vehicle. Component failed while driving speed limit on highway curve endangering self and others. Problem has been confirmed however recalls are not appropriated to vehicle in question. It has been inspected by mechanic shop who stated dealership must correct. Dealership confirmed recall information. The warning was not present at time of incident. The warning light on the dash only appeared after turning the vehicle off and back on, multiple times on the day after the incident.
- Tucson, AZ, USA
The electric power steering went out in oct 2023 and I have been driving this using manual steering since. The truck only had 35000 miles on it when the eps failed. This needs to be recalled since other ram trucks have reported the same failure.
- Mount Airy, NC, USA
Power steering went out but after restarting the vehicle a couple of time it worked for about an hour then completely stopped working.
- Clarksville, TN, USA
When the weather got sub 40 degrees Fahrenheit, the power steering went out completely, and then after warming up the truck came back on, but would rapidly jerk my wheel when steering for a while until it fully warmed up. Now its completely out with no signs of life. Ram will not service this part, only out right replace it, and you cant get the part anywhere. which is rediculous being that this power steering rack is in more then just the 2013 ram 1500.
- Plant City, FL, USA
No power steering suddenly. Checked fuses but those seem fine Unknown cause.
- Merrill, MI, USA
Power steering failure. Upon starting the vehicle, a 2013 Ram 1500 Bighorn, driver information center showed a power steering failure warning indicator. Turning the vehicle off and back on did not clear the warning. No prior warnings existed to show the imminent failure of the power steering system. Took the vehicle in for service and was advised the part and labor would be around $5,500.
- Bluffton, SC, USA
electronic power steering went out, while driving, like driving a 80-??s model. Wheel lock and had to man handle the steering. Hard to tell how much fluid there when the system is sealed
- Clarksville , TN, USA
When turning will jerk the wheel out of your hands and return to straight
- Little Rock, AR, USA
The power steering on my 2013 Ram truck went out - a warning light indicating power steering fault - service power steering. The vehicle was fine when parked in driveway & came out next day and power steering was gone. The vehicle was towed to a dealership and four days later we were told the fix would cost ~$3600 but the part required to fix it was on backorder and they had no idea how long it would take to get the part. Dealership suggested we contact FCA customer service to see if they would/could expedite shipping the part - I'm still waiting to hear back from them. The vehicle only has 44K miles on it - the truck has been sitting at the dealership for 3 weeks; no idea when they will be able to locate the part and when we will get our truck back. 44K miles and it is inoperable.
- Hartland, MI, USA
Electric Power steering failed during turn. Parked on side of road, turned truck off waited about 5 minutes and started truck, power steering was working but went back out after about 1 mile. After getting to work, I tried it again and power steering was working. Checked electrical system, battery and alternator are working correctly.
- Henderson, TX, USA
I lost power assist steering while pulling out of my doctor's parking lot yesterday. Fortunately I was able to get the pickup into an adjacent lot, but with much difficulty. I tried numerous times to turn truck off and back on but still no steering. I had a warning light flashing. I then disconnected the negative battery terminal and reconnected it. Warning light still flashed for a bit then went out and power steering worked. I called the dealer who I bought it from new in 2012. Red River Ram in Heber Springs, AR. I spoke with Shane, the service manager. He said they would not work on it because it is over 10 years old. I told him I was scared to drive it but he said he could not help. So I very cautiously drove home and parked. When I went to put the truck in to the garage again no power steering. The truck has had regular scheduled maintenance, stored inside, and only 104,000 miles.
- Clinton, AR, USA
Power Steering is faulty and is starting to work at times and not function at others. This causes unsafe driving conditions because you don't know when to apply more pressure to the steering wheel and when to apply less. In an emergency, could lead to drastic issues.
- Post Falls, ID, USA
Driving and steering wheel stopped functioning i almost wrecked. The electric steering failed suddenly.
- Abilene , TX, USA
- Duchesne, UT, USA