At times when i start my truck in the morning the power steering is not operational. At other times i may be ten to fifteen miles into my drive and there is sudden loss of power steering with no warning. I came very close this morning to driving off an embankment into a swamp because as i was rounding a curve the power steering failed and the steering wheel violently jerked to right its self to the center position. There is no warning when this occurs. Only after does the service power steering light come on. A mechanic ran the codes and said there is a voltage issue within the power steering system. I have been quoted $380 just for the dealer ship to perform a diagnostics on the truck.

- Twin City, GA, USA

Got in the truck today. Started it up. Backed out of garage and got halfway out. Signal light came on to service power steering. Steering wheel locked up very difficult to move. I can shut it off. Let it sit for a minute. Turn it back on. But as soon as I touch the wheel and try to turn it. The warning light comes on and the wheel locks up. It-??s not locked up completely. You can turn it. But it-??s very difficult. And dangerous. It is repeated every time. You may have to start to drive it. But it will lock up every time. Tried to run a scan. No power steering code came up. Have not had it inspected as of yet. Will try to get it towed to dealer in four days. We live on a windy road. 30 miles from the dealer. It-??s just too dangerous to try to drive.

- Captain Cook, HI, USA

The contact owns a 2013 Ram 1500. The contact stated that while attempting to start the vehicle, the service power steering warning light illuminated. The contact drove the vehicle for approximately 10-15 minutes, stopped, and then restart the vehicle. The vehicle was restarted, and the warning light was no longer illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and informed the contact that there was a lack of parts to repair the vehicle. The approximate failure mileage was 107,000.

- Troy, ID, USA

Intermittent loss of power steering. I see there is an ongoing investigation in the year range of my truck. Reporting issue to help contribute to the investigation.

- Madison, AL, USA

Driving down the road and the service power steering came on and I was unable to steer the wheel. I was able to pull off the road and the light went out. Happened again later down the road. Shut the truck off and turned it back on. It was good for a little while but went to turn a corner and it went out again. After looking online there are many forums where others are having the same issue.

- Lakeville, MN, USA

Electric power steering/Rack and Pinion randomly stopped working while driving. Replacement part has not been available for months. Cost of repair is astronomical. Several forums are reporting the same issue of this part randomly stopped working while in use.

- Ellenton, FL, USA

Electric power steering went out completely. 2013 vehicle and Dodge will not repair since the part is not available. The part cannot be repaired. Extremely dangerous driving and steering with a Dodge Ram 1500 vehicle. Forums are full of this same issue, and no repair options from Dodge corporation. Dodge service and independent service verified the problem was the power steering module that cannot be repaired.

- Cordova, TN, USA

The Electronic Power Steering (EPS) went out on my 2013 RAM 1500 resulting in the inability to drive without extreme difficulty steering and unsafe to myself and others. The vehicle was taken to a Automobile Service Provider and assessed that the EPS had failed with the code C2217-00 on 4 OCT 2024 and with test drive. (Charged $63.04 for diagnostics.) Advised there was a recall on the RAM EPS (Years 2013-2019) - Which my 2013 falls within dates. Recommended to take vehicle to a Chrysler/Dodge/RAM Dealership Service Center due to specific computer programming requirements only from dealership. Unable to drive immediately to center due to no time-slots available, set up appointment for earliest time being 7 OCT 2024. Service was provided and another diagnostic completed (Cost of $319.92) with same results, but advised my VIN was not include recall notification FCA Equipment Safety Recall VB9/NHTSA 19E-077 which I looked up and obtained and verified by prior service center. Dealership did not recognize nor covered recall expenses or replacement. Due to discontinued parts (EPS), was able to find EPS from another dealership and paid for the delivery to the local Hendrick's Dealership via their parts department (Nearly $3500 for part). Services were completed and able to pick up vehicle on 19 OCT 2024 (Dealership had vehicle for over 2 weeks due to limited technicians available and not waiting on parts). There were no warning lamps activated prior to the power steering went failure.

- Charleston, SC, USA

I was driving 65 MPH on the interstate when I lost all power steering function. This failure almost pulled me into traffic to my left. Luckily I was near an exit and was able to get off the highway without being involved in an accident. Upon having the truck checked by a mechanic, I was told that the electronic power steering rack and pinion assembly had failed and it would cost over $2500 to replace. I had to pay this cost or else the truck was undrivable.

- Delbarton, WV, USA

While I was driving to work, the power steering completely failed, I could barely make it to work now I cannot drive the vehicle at all. It will not steer..

- Clermont , FL, USA

While driving my steering column locked up and I was unable to steer, luckily I was on a side street with little to no traffic and was able to eventually make it to my driveway but with a lot of resistance in turning and the steering warning indicator lit up. While parked in my driveway the steering column locked up on 6 of the 8 times I started the vehicle while also displaying the steering warning indicator. I had my vehicle towed to the local RAM dealership to investigate and perform the necessary repairs. The RAM dealership informed me that they seen the 7 times the steering column locked up via the computer.

- Estill Springs, TN, USA

On August 19, 2024. I was backing out of the driveway when the steering locked up and the power steering light came on. I was unable to turn the wheel. The truck only has 49,357 miles I am the original owner. It was taken to a repair shop and they determined the electronic power steering had failed and needed to be replaced. Since then the dealer has told us the parts are unavailable and not being manufactured. The truck is now undrivable, cannot be repaired and I am without a vehicle. While researching online their are hundreds of reports of the same issue with this truck. I just returned from a cross country trip and this could have been deadly if it had gone out while I was traveling.There were no prior signs of steering issues before the complete failure.

- Ennis, TX, USA

ABS light would come on when driving periodically on and off. for a few months it felt like brakes were locking up, Steering was very difficult and hard like the steering wheel was locked making it difficult to turn the steering wheel. dashboard components would periodically turn off and restart. when driving it would make a grinding noiselike the brakes were locked, this would occur with the abs light on and off. the major incident when driving on the freeway. the speedometer completely failed, the digital and needle both were not working. the abs light and warning came on, i pulled over because the speedometer was not working at all, but i was able to drive. the abs warning kept beeping. i was able to pull off of the highway into a parking lot, and the truck shut off and locked. unable to restart the truck at all.

- South San Francisco, CA, USA

Power steering went out completely. At the beginning it work properly for 1 day and then not. At this time it is not working. When turning it is hard to turn, when it did work, you could be driving down the road and it would just stop working. I took it in to a mechanic and he said it was the power steering....replace rack and pinon from salvage yard. Dealer is not responsible. No messages appeared before Power steering went out.

- Bulverde, TX, USA

I was driving on the highway when the power steering suddenly, without any warning, stopped working. The steering wheel jerked and lost all maneuverability. It took every ounce of strength I had to steer it to the side of the road. This could-??ve resulted in a horrible crash. This is deadly and should be recalled. The service power steering light came on. The dealer wants $3000 to replace the electronic steering system.

- Greenville, SC, USA

I have bought this truck used and have had problem after problem but as I replace parts the steering one day just stop working and aggressively the steering wheel yanks hard the opposite direction that I am going then it started working for a day and then it stopped working altogether then it will work and not I have looked all through the web to find some kind of answer to this problem and ask several shops if they have had any thing like it and one told me to go to y-??all-??s website and check for recalls but I have not found anything on my truck but I displays the same kind of symptoms as the recall for the 2013-2016 Ram trucks also it al stop working when I-??m on the highway and going the speed limit of 65 -75 even as low as 10 MPH it feels like someone is trying to yank the wheel from you and you have to fight to get control with

- Tyler, TX, USA

Loss of power steering due to faulty power steering module. Loss of power steering is intermittent. Loss of steering in a turn is very dangerous. 2013 Dodge Ram 1500 Big Horn edition5.7 litre 4x4 crew cab. Dodge no longer makes the part needed to correct the problem and will not treat this safety issue as a recall, even though many Ram trucks have this issue.

- Cordova, TN, USA

Went from having power steering instantly loosing it with out warning no accidents occurred

- Middlefield , CT, USA

A complete loss of power steering assist occurred while driving and has not returned. Vehicle can no longer be driven, unsafe to drive. Without power assist the front wheels are extremely difficult to turn. This is the second time this has happen to me, first time the electronic steering rack needed to be replaced and was not covered by any warranty or recall. This is now the second failure on my truck which will require another replacement steering rack.

- Houston, TX, USA

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 75 MPH, the vehicle became difficult to maneuver. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was towed to a dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.

- Somerset, WI, USA