Power steering went out

- Grass Valley, CA, USA

Power steering service light came on one day out of no where. I thought it was a regular power steering pump did some research and it was electric saw where they could be a recall on it. Haven-??t been able to drive it absolutely no power steering I was driving down the road and it kicked on about caused me to wreck at a intersection.

- Rogersville , TN, USA

The power assist motor failed years ago. Dodge said it was outside the recall date. Just like all the other recalls. They said that my truck was outside the time.

- Seminole, FL, USA

On 26 July 2023 I was driving on the feeder road on west 610 south in Houston Texas. While making a left turn onto MLK Blvd my power steering quit in the middle of the turn. The service power steering light illuminated and the steering was very difficult. I was able to manhandle it back to the house but upon arrival it was almost impossible to get the truck into the driveway due to the steering being so hard. After finally getting into the driveway I turned the truck off and then on again and the steering seemed normal. I haven-??t driven the truck sense. My current mileage is 70368. Luckily I wasn-??t on the freeway when this occurred as this was during rush hour traffic. It was already bad enough that the he issue occurred at a traffic light with a dual left turn into three lanes. This is a major safety issue that CDJR should issue a recall for. I have read that there are thousands of other similar complaints for the same issue and was told by the dealer that the parts are on back order. The issue with the steering commands an immediate safety bulletin and a recall as it puts not only the driver and passengers at risk of serious injury or death, it also places the risks on the general public.

- Houston , TX, USA

While driving the truck the power steering intermittently stops working. Sometimes by turning the truck off and back on it resets to start working again. When the power steering goes out it is nearly impossible to make a turn onto a road, etc. Turning a corner I nearly hit another vehicle head on when the power steering went out. Prior to failure there was no indication or notice it was going to stop working. Mechanic currently has the truck and just called to say it is a $3200 repair due to the module, pin, etc being bad. Parts are on back order, I-??m assuming because it has been occurring with several of the RAM trucks. I reached out to the dealership and they informed me that there was currently no power steering recall.

- Gulf Breeze , FL, USA

The electronic power steering suddenly stopped working while I was turning and I almost got in an accident, then the power steering suddenly came back again while I was turning and since it wasnt working I was having to use a lot of force to turn it so when it came back on the steering wheel turned very quickly and I ended up in the ditch. Luckily no one was hurt this could have been very bad. Yes it is available for inspection. The safety of a lot of people were at risk. This is a recall on other 2013-2015 Dodge Ram 1500's, ours however doesnt match the serial numbers of the recalled ones even though it is obviously affected by the same issue. The recall number is VB9/NHTSA 19E-077. The parts have been looked at by a mechanic and they are bad, and very expensive to replace. The electronic dash also stopped working before this so I dont know if there were any warning lights or anything before this happened.

- Paynesville, MN, USA

I was driving and slowing down to 45 mph going through Corrigan, TX on 59. The truck all the sudden accelerated pulling to the left, then all of a sudden slammed to the right and went over a curb. I had no steering control and my foot was all the way down on the brakes to try and stop. I'm lucky it didn't happen 20 min before when 75mph was speed limit. The a frame broke, Ball joints, broke rack and pinion, cracked the weld that holds the a frame to the truck, and I'm not sure what else is broken yet. My rim and tire both need to be replaced. The aluminum broke straight across. This should not have happened and could have gotten me and others killed. I am getting the truck taken to dodge to find out what all broke and how much it is going to cost. I should not have to pay for this. This should never happen and it put me and everyone around me in danger. I am still a nervous wreck from this.

- Crosby, TX, USA

EPS (Power Steering Rack and Pinion) Driving on the interstate when my whole EPS (Power Steering System) failed at 75MPH. Never had had prior issues, No warning lights until after the system failed

- Appleton, ME, USA

The power steering failed

- Warren, OH, USA

While driving local hiway at about 45mph, just as I was making a right turn the steering wheel locked up and had to strong arm the truck out of oncoming traffic. Got to the side of road, and noticed a "Service Steering" message on dash. Shut the vehicle off, rested 10 minutes and restarted without the concern. Continued on errands, and again without warning, the steering locked up and caused me to hit a curb with right front wheel. Had to drive this truck with manual steering back to my driveway. Dealer tech stated this is common, will cost approx. $3000 and the electronic rack is on back order!! WTF "??"

- Margate, FL, USA

The contact owns a 2013 Ram 1500. The contact stated while driving 55 MPH and approaching an exit, the contact became aware that the steering had seized, and the vehicle became extremely difficult to control. The power steering fault warning light was illuminated. The contact was able to drive the vehicle to the dealer, who diagnosed a failure with the electronic steering module inside the steering gearbox. The vehicle unrepaired at the dealer. The manufacturer was not notified of the failure. The failure mileage was 92,000.

- Mesquite, TX, USA

Power steering intermittently stops working when driving. Shut vehicle off and restart to get it working again.

- Lady Lake, FL, USA

While driving at approximately 40mph, the power steering system failed without warning causing the vehicle to cross a double line into the oncoming lane. The vehicle was very difficult to steer. The message "Service Power Steering" appeared on the dashboard. The vehicle has not yet been independently inspected, but an online search revealed hundreds of similar cases of the electronic rack and pinion system failing.

- Victor, NY, USA

The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at approximately 30 MPH, the vehicle experienced a loss of power steering, which caused her husband to almost crash into another vehicle. The power steering warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering rack assembly needed to be replaced; however, the part for the repair was on backorder. The vehicle was then taken to an independent mechanic, who also confirmed the previous mechanic's diagnosis and that the part for the repair was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 100,000.

- Maroa, IL, USA

Electronic power steering stopped working making the vehicle impossible to steer. This appears to be a problem with a lot of these vehicles.

- Marion, NC, USA

I parked at a house where I was doing a service call for a plumbing issue. The house has a 45 degree driveway. I killed the truck and I exited the vehicle and started my work inside. I needed my headlamp from the visor of the truck. I came out to the truck to get my headlamp. I put my right knee onto the driver seat and grabbed my headlamp. My elbow hit my shifter and my truck took off rolling backwards. I was able to get away from the truck, the truck jumped the curb across the street and came to a stop in an open grassy spot. I walked to the truck to see if I could tell what happened. The truck was not cranked at the time and I had the keys in my pocket. I tried to put the truck into park and couldn-??t do so. I put the key into the ignition and turned the key so that I could put the truck into park and crank it. Couldn-??t shift it up. I called my friend who is s master mechanic and he removed the steering wheel cover and pushed a yellow button down in which then he was able to shift it back into park. I drove the truck home which was very tough bc there was no longer any power steering. Very hard to do. I got the truck home and i haven-??t used it because it no longer has assisted steering which was working fine before this happened.

- West Monroe, LA, USA

Power steering (EPS failure) powersteering keeps going out randomly

- Commerce , MI, USA

The power steering system failed and malfunctioned resulting in the loss of all steering control. The safety of myself and drivers around me are put at risk as the vehicle is nearly impossible to control or turn without the power assistance. Thus is making any slight turns or changes will result in continuing forward without the ability to move out of the way or pull over to the curb. The vehicle was not inspected by the manufacturer, police, or dealer. It was inspected and reproduced at my local service station. There was no warning lamps, messages, or other symptoms of the problem prior to the failure. And it first appeared on March 16th, 2023. My truck has never had any major issues. While the truck is 10 years old, it has low mileage at just under 55k miles driven. Dodge RAM has an outstanding recall for this issue on several of their 1500 model, however I was informed today that this truck is not part of the recall. Researching online, I have found that this is a major problem for my model and that owners have to fork out an average of $2,500 for the repair. This is a major safety issue and should be included in the recall.

- Indian Head, MD, USA

I lost power steering while driving twice. Now, the power steering no longer works. When cranking the truck, you get service power steering message. Ram issued a recall for defective eps rack and pinion units. The serial number on my unit is TIC0583B5480, it is not one of the serial numbers included in the recall, but it has failed at 75,100 miles. I have not taken to the dealer because I am not going to pay them to tell me it's not in the recall and to tell me it has to be replaced at my expense.

- Sumter, SC, USA

My power steering has become intermittent and sluggish then works great for some periods of time. I would like my vehicle added to the Safety Recall VB8 / NHTSA 19V-812 Electric Power Steering Gear.

- North Port , FL, USA