10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
28,330 miles

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« Read the previous 20 complaints

problem #389

Sep 152024

1500

  • miles
While driving in my neighborhood, I was making a right turn on my block and the steering wheel suddenly appeared to lock up and the vehicle began to move in a straight direction instead of turning in the direction I wanted to go. Then, just as suddenly as it locked up, the steering came back and I was able to maintain the turn. As I made the next turn, the same thing happened.

- San Antonio , TX, USA

problem #388

Aug 012024

1500

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" The electronic power steering almost completely went out. Yes it is available for inspection. How was your safety or the safety of others put at risk? While driving on a busy road the wheel hardened and took an extreme amount of force to safely get off the road. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem is still on going. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" The power steering light did not turn on until the next day when turning the truck on and barely touching the steering wheel. No other symptoms appeared prior to the failure

- Yuma, AZ, USA

problem #387

Sep 122024

1500

  • miles
Power steering Complete loss of power steering while driving 55-60 mph. Steering wheel is almost impossible to turn. If I was not traveling in a straight line and been in a turn, almost certainly would have crashed. Warning light came on when it happened. Have not taken it anywhere to be looked at. Vehicle is not drivable in this condition.

- Lexington , KY, USA

problem #386

Aug 262024

1500

  • miles
My 2013 ram 1500 head total power steering failure. Thank God I just started my vehicle and started driving when it went. I was supposed to be on a highway at that time. If I was doing a fair rate of speed I could've crashed. this is a continuing problem with Rams. I have found out online and should be a recall With and the only parts you can get for this are manufactured because nobody has any because Ram stopped making them last year and they are in demand because of this continuous problem. The repairs are very expensive. I have not had a truck for over three weeks and the part won't be in for till the end of September the cost was well over $1500 without somebody even putting it in, I think you should look into it because it is a safety situation that keeps happening with gone any for and I've seen there have been lots of complaints. Thank you for your time. I do have a copy of the invoice, but was unable to scan it. I can email it to you upon request.

- Myrtyle Beach, SC, USA

problem #385

Aug 112024

1500

  • 47,256 miles
The contact owns a 2013 Ram 1500. The contact stated while driving 60 MPH, the steering wheel seized. The contact depressed the brake pedal because the steering wheel could not be turned in either direction. The vehicle was turned off and restarted and the steering failure message was displayed. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 47,256.

- Springfield, MO, USA

problem #384

Jul 132023

1500

  • miles
Electronic power steering system completely went out leaving my vehicle unable to turn the wheel an inch to the left or the right. Luckily this happened in my driveway and not while I was on the roads. Had to have the truck towed to my local dealer and it ended up taking over 2 weeks to fix and cost $4k.

- Lewisville, TX, USA

problem #383

Jul 282024

1500

  • miles
Power steering completely went out and no parts available to fix it.

- Punta Gorda , FL, USA

problem #382

Aug 312024

1500

  • miles
I was driving my 2013 Dodge Ram 1500 and while I was turning a corner the power steering went out and I barely made the turn. If anyone had been near me, I am sure there would have been a wreck. No prior warning or anything to prepare me this was going to happen. I shut the truck off and started it again and the power steering was then working. No issues for a few days and then a warning message showed up stating Service Power Steering and then it happened again with no power steering. I have called around and it is going to cost $3,000 to fix it, if they can even get the parts.

- Moran, KS, USA

problem #381

Aug 122024

1500

  • miles
2013 Ram 1500 four wheel drive, crew cab.Basically my steering locked up on me while driving, I turned right on to my mothers road and as I completed the turn it wouldn-??t let me turn the wheel after that.i had it towed to a garage thats well known nationally and they diagnosed the electronic power steering needs to be replaced, I-??m grateful that I wasn-??t going at a high speed in traffic on a highway when it failed.Ive been told from my local Dodge Ram dealership ship that my truck has no open recalls on it, I-??m currently in the process of purchasing a refurbished rack and pinion due to the fact that the manufacturer has discontinued the part, they are extremely expensive and most don-??t come with a warranty

- Holiday, FL, USA

problem #380

Aug 202024

1500

  • miles
As I was driving the steering wheel started getting hard and couldn't really turn as easily. Luckily I was able to make it home, couldnt park it in ny driveway because i coupdnt turn anymore so I only made it to the curb, but I have not been able to move my truck since then due to the steering wheel almost being impossible to turn. Tried to put power steering fluid only to come and fined out it's electrical

- Phoenix, AZ, USA

problem #379

Aug 122024

1500

  • 165,000 miles
The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 15 MPH, the "Power Steering" message was displayed and the steering wheel became extremely difficult to turn in either direction. The vehicle was towed to the local mechanic who diagnosed that the EPS module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted and informed that the EPS module was on backorder and not available. The manufacturer was not yet contacted. The failure mileage was 165,000.

- Jonesboro, GA, USA

problem #378

Aug 252024

1500

  • miles
Was making a turn and my power steering cut out forcing the wheel forward causing me to run off the road, turned truck off and then back on and power steering was working perfectly fine after.. still cuts in an out whenever it wants

- Melbourne , FL, USA

problem #377

Aug 262024

1500

  • miles
Vehicle says service power steering but will intermittently go in and out upon starting/turning off vehicle. Didn't have any issues and seems that there was a recall for this but for only specific VINs. Not sure why the vehicle is doing this as it was working fine ever since I bought it and never experienced any issues ether leading up to the "failure". Just one day it started saying "Service Power Steering" and will go in and out by toggling the start of the vehicle. Fuse is working as designed as I have replaced it and still nothing different. Jumping the electronic component will allow it to work as well. Must be a faulty code because it will work correctly sometimes.

- New Braunfels, TX, USA

problem #376

Aug 312024

1500

  • miles
Power steering intermediate lost the total lost today 8/31/24

- Tunnel Hill, GA, USA

problem #375

Aug 282024

1500

  • 90,000 miles
The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized, causing the steering wheel to become difficult to turn. There was no warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed, and it was determined that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

- Mount Pleasant, SC, USA

problem #374

Aug 052024

1500

  • miles
Power Steering is not working. At times it works fine, then sometimes it is hard to turn, and other times it stops working all together where I cannot move steering wheel at all. This has caused issues when driving on Highway and City streets as I am unable to safely maneuver the vehicle. I have narrowly avoided 2 accidents. I attempted to add power steering fluid and then learned this vehicle has electric power steering; which does not require steering fluid. There is no warning as to when the power steering will work or fail.

- Fort Worth, TX, USA

problem #373

Aug 262024

1500

  • miles
Sudden loss of power steering. Waiting for mechanic to diagnose problem. No warning.

- Longs, SC, USA

problem #372

Aug 152024

1500

  • miles
Power steering assist drops out periodically making it impossible to steer. I was told by dealer that they do not service vehicles over 10 years old even though my truck only has 70,000 miles on it. I was told by a repair shop that the part can not be found. I called Dodge corporate and was told that the part has been discontinued. This leaves me without a safe vehicle to drive but I have to have a vehicle so I continue to drive it. I can't believe that they can not furnish a part and apparently its a common failure. Can anything be done?

- Pensacola, FL, USA

problem #371

Aug 132024

1500

  • miles
Intermittent loss of power steering then a few days later complete loss of power steering the electronic power steering module short circuited due to contamination the fix cost over $2000 and can not afford to fix this is a safety issue. Truck only has 120,000 miles on it. I can hardly turn the wheel and when it snows i definitely wont be able to drive it due to no control of steering.

- Bloomfield, MO, USA

problem #370

Aug 202024

1500

  • miles
The electronic assist power steering stopped working in a turn which kept me from making the turn, which made me cross into oncoming traffic and run off the road. I almost hit head on to another vehicle. The other swerved to avoid me and landed in the ditch on the other side. After getting pulled out the power steering started working again and within a few miles of driving it went out again. The truck is now parked being to dangerous to drive.

- Orange City, FL, USA

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