When turning will jerk the wheel out of your hands and return to straight

- Little Rock, AR, USA

The power steering on my 2013 Ram truck went out - a warning light indicating power steering fault - service power steering. The vehicle was fine when parked in driveway & came out next day and power steering was gone. The vehicle was towed to a dealership and four days later we were told the fix would cost ~$3600 but the part required to fix it was on backorder and they had no idea how long it would take to get the part. Dealership suggested we contact FCA customer service to see if they would/could expedite shipping the part - I'm still waiting to hear back from them. The vehicle only has 44K miles on it - the truck has been sitting at the dealership for 3 weeks; no idea when they will be able to locate the part and when we will get our truck back. 44K miles and it is inoperable.

- Hartland, MI, USA

Electric Power steering failed during turn. Parked on side of road, turned truck off waited about 5 minutes and started truck, power steering was working but went back out after about 1 mile. After getting to work, I tried it again and power steering was working. Checked electrical system, battery and alternator are working correctly.

- Henderson, TX, USA

I lost power assist steering while pulling out of my doctor's parking lot yesterday. Fortunately I was able to get the pickup into an adjacent lot, but with much difficulty. I tried numerous times to turn truck off and back on but still no steering. I had a warning light flashing. I then disconnected the negative battery terminal and reconnected it. Warning light still flashed for a bit then went out and power steering worked. I called the dealer who I bought it from new in 2012. Red River Ram in Heber Springs, AR. I spoke with Shane, the service manager. He said they would not work on it because it is over 10 years old. I told him I was scared to drive it but he said he could not help. So I very cautiously drove home and parked. When I went to put the truck in to the garage again no power steering. The truck has had regular scheduled maintenance, stored inside, and only 104,000 miles.

- Clinton, AR, USA

Power Steering is faulty and is starting to work at times and not function at others. This causes unsafe driving conditions because you don't know when to apply more pressure to the steering wheel and when to apply less. In an emergency, could lead to drastic issues.

- Post Falls, ID, USA

Driving and steering wheel stopped functioning i almost wrecked. The electric steering failed suddenly.

- Abilene , TX, USA

-Power steering has failed and truck is inoperable; no parts available for repair -Sudden loss of power steering in store parking lot, putting driver, passengers, other drivers, and pedestrians at risk of accident and injury -Yes, this problem has been evaluated and confirmed by a local independent service center -No, fortunately no accident occurred thus the need for police or insurance involvement was not necessary -No, there were no warning indicators prior to this occurrence. Now that the power steering has failed an indicator light now appears when vehicle is started While I understand there is currently no recall for this VIN, the power steering parts needed to fix this mechanical failure are unavailable due to a large recall covering other RAM1500 models for same issue thus I strongly feel our vehicle should also be included in this recall affected by the same failure. I appreciate your thorough review of this complaint and prompt consideration of my request to include this VIN in the recall. If I can answer questions or provide my vehicle for review, I welcome you to contact me. I have been without a vehicle for nearly 4 weeks which is putting a difficult transportation strain on me and my family.

- Rockingham, VA, USA

The Electronic power steering intermittently stops working making it very difficult to steer. The truck will run fine sometimes at first and then after driving a few miles it will pop up with service power steering and I loose power steering assist. Sometimes it will start with the light already on.

- Elliott , IA, USA

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed and making a left turn, the vehicle began pulling in the opposite direction. Additionally, while in reverse(R), the steering wheel became extremely firm. The power steering warning light was illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

- Mesquite, TX, USA

After parking my truck for the night, the steering locked up. When I went to start it in the morning, the electric power steering did not work. The code it gave was C2217-00

- Springfield, MO, USA

My electric power steering will not work all the time. If i let the truck run for 30 minutes, shut the truck off then start it again it will start working. Sometimes it wont work at all.

- Sutter, CA, USA

the electric power steering failed and loss power assist and then thankfully in a parking lot it completly locked up, no steering at all, if i was on the highway it would have been a bad crash,

- Fairbanks, AK, USA

The contact owns a 2013 Ram 1500. The contact stated while driving at undisclosed speeds, the steering wheel seized and became inoperable. The contact turned off and restarted the vehicle, and temporarily the vehicle worked as intended; however, the failure persisted. The Service Power Steering warning light was illuminated. The local dealer was contacted; however, the parts to do the repair were not available. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall for the failure. The failure mileage was approximately 214,000.

- Pryor, OK, USA

I own a 2013 Ram Sport with 69111 miles. My truck gets serviced regularly. I have not had any issues until I got in the truck on 16 May 2024. I started the truck to go to work and got the "service power steering" message and the indicator was on, steering wheel will not move. Had it towed to the dealer where they said my electronic power steering module is bad. Part is backordered by weeks, unable to tell when it will arrive.

- Lexington Park, MD, USA

The contact called on behalf of his daughter who owns a 2013 Ram 1500. The contact stated the vehicle was included in NHTSA Campaign Number: 15V459000 (Air Bags) and was repaired under recall. The contact stated that after the recall repair, the Cruise Control would inadvertently activate or deactivate intermittently. The contact stated the remedy included tying and rerouting the wires so that other essential wiring could not disconnect and cause additional failures. The owner informed the contact that the speedometer failed intermittently, and the transmission failed to shift properly while driving. The contact stated that the failures had become more persistent over time. The vehicle was taken to the dealer where it was diagnosed that the wiring harness inside the steering wheel needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Hastings, MN, USA

The steering stopped working completely on my 2013 Ram 1500 as I was trying to back out of my driveway. I had it towed to be repaired and the entire steer gear assembly is no longer functional and needs replaced however the parts are discontinued and no longer available.

- Mesa, AZ, USA

As I was driving my steering intermittently became stiff, then steered fine until I was able to get home. Next morning to leave for work the steering wheel and exclamation mark were flashing on my dash and no power steering and unable to drive my truck. After work I checked the electronic power steering fuses (good), electrical connectors to the electric rack and pinion (good), disconnected vehicle battery for 45 minutes to attempt to reset ECU and that did not help either. Definitely a major safety issue as I was in the middle of turning while driving and unable to at that moment before it intermittently corrected itself which almost caused me to run into a road sign and another vehicle.

- King George, VA, USA

Power steering failure. Everything was working properly when parked. When started the next day, a steering wheel warning light flashed repeatedly and there is no power steering. Vehicle can be steered manually but is incredibly difficult. The vehicle has not been to a shop or the dealer yet.

- Worcester, MA, USA

The contact owns a 2013 Ram 1500. The contact stated while making a left turn, the steering wheel became extremely firm. The power steering warning light illuminated. The vehicle was steered to the side of the road and restarted; however, the failure persisted. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

- Malakoff, TX, USA

Electric Steering failed during normal driving conditions. Rendered vehicle unmanageable and extremely difficult to steer. After looking into the repairs there are NO parts available for replacement. This is unacceptable.

- Conway, AR, USA