I am writing with concern I have for a possible vehicle defect with a 2014 Ram 1500 4X4. I have contacted Chrysler corporate and have received little to no help. I have been basically told that they don't know what the problem is and have technicians working to solve the issue. The problem is a transmission issue that the neither servicing dealer nor corporate can repair. It has been in their repair shop 4 times. My last visit I was told by the service manager that the repair was not made because they did not know what to do and to 'drive it till it became worse or more consistent.' Their mechanic and service personnel have heard the noise as well but cannot determine the problem. The noise is a high pitch squeal at a down shift from the 2nd gear to 1st gear. My concern is that I have asked the servicing dealer and the case manager with Chrysler corporate about the safety of the vehicle. Regardless of the downshift squeal being from 2nd gear to 1st gear, should there be a catastrophic failure of the transmission at highway speeds what will happen? they will not answer this question. If this is a safety issue, they need to make me the consumer aware and repair as needed. I have asked them to replace the transmission and have been told every reason why they cannot. I feel this is unacceptable and my safety and the safety of my family is at potential risk. I have attached my correspondence with Chrysler for your review including the servicing dealer documents and the corporate case manager.

- Ocala, FL, USA

The contact owns a 2014 Ram 1500. While the vehicle was parked, it rolled forward. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 20,300.

- Millbury, OH, USA

Engine light came on along with the service electronic throttle control indicator. Truck would not shift out of 1st gear; 3000 rpms, will not go over 25/30 mph. This was on vehicle start; can't drive it. It is in my garage. May need to be towed to service

- Combined Locks, WI, USA

I am sending this complaint regarding the gear selector knob that I believe poses a safety concern due to the 5 or 6 times that I have exited my vehicle while it was running and still in gear. On a few occasions I thought that I turned the gear selector knob to park when I actually turned it to reverse. I opened the door and began to exit my truck when it began to roll backwards. I have a 2010 Ram with a normal shift selector lever and never had this issue. I thought that it might take a little time to get used to the knob style, but after 20 months, I am still having issues. I have spoken to others with this style knob and they have experienced the same issue. Each time this occurred was in my driveway either getting the mail or to run into the garage to get something. Thank you

- Ivyland, PA, USA

The contact owns a 2014 Ram 1500. While backing out of a driveway, the vehicle jerked and a loud unknown noise was heard from the rear passenger side tire. The contact heard an unknown noise when making a turn or coming to a stop. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the rear differential and spider gear were worn out and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered under warranty because it was not a manufacturer defect. The failure mileage was 24,000.

- Denver, CO, USA

The contact owns a 2014 Ram 1500. While driving downhill at approximately 15 mph, the vehicle accelerated and then decelerated on its own only when in first or second gear. The vehicle was taken to the dealer approximately seven times where it was diagnosed that the torque converter was locking and unlocking and was designed to perform that way. The manufacturer was notified. The approximate failure mileage was 25,000. Updated 06/29/16 updated 10/19/2017

- Boulevard, CA, USA

The contact owns a 2014 Ram 1500. After driving in a heavy snow storm, the contact drove into the garage and attempted to place the vehicle into park. The parking light flashed and the vehicle would not shift into park; however, the other gears worked. The check transmission warning indicator illuminated. After approximately 10 minutes, the vehicle shifted into park. The dealer stated that several people complained about the same failure. The snow jammed the linkage and had to be defrosted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,100.

- Highland Ranch, CO, USA

8 speed automatic shift knob is awkward & we have began exiting vehicle several times while running, but still in drive!!

- Iron Mtn, MI, USA

The contact owns a 2014 Dodge Ram 1500. While driving 20 mph and either preparing to stop or slow down the vehicle, the transmission began to switch from drive to neutral without warning. The vehicle was taken to a dealer where it was diagnosed that the rotary switch failed and need to be replaced. The vehicle was repaired twice, but the failure was persistent. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 9,000.

- Lumberton, TX, USA

While driving around 45 mph I noticed that the truck had shifted out of drive when I tried to put my foot down on the accelerator it would just rev like it was in neutral. The gear indicator light above the rotary knob was still in drive but was blinking. On the heads up display a message came up saying to shift to park to select a gear. I almost got rear ended having to park my truck in the middle lane of a three lane highway to get back into drive. This has happened twice now, the first time I took it in and they opened a star case and the service department was advised by the manufacturer to change the elelctronic shifter module. Shortly after that it happened again. This time they're saying the don't know what to replace and can't do anything about it. Both times they state that they can't find any codes and have been unable to replicate problem. The first time the problem came up the vehicle had about 11,000 miles on it.

- Honolulu, HI, USA

We purchased a brand new Ram 1500 February 27, 2015. We've been having the same on going problem with the vehicle since we purchased this vehicle. We brought it to the dealerships attention on several occasions and have been told the same thing every time which is "yes we acknowledge the problem is their however there is still no fix ".this has been going on for over 6 months. When you bring the vehicle. To a complete stop, it jumps or shifts as if it's trying to jump into another gear. When you try to drive off in the vehicle the vehicle gives a hesitation like it's trying to go into a higher gear before you even pull off. On top of this the vehicle currently have 3 recalls on it. We should not be experiencing this with a brand new truck. We've contacted the dealership several times regarding this issue but we're not getting any results. They just keep saying we're aware of the problem but there is stilll not a fix. We do not feel safe driving this vehicle and would like to see some results! we've been getting the same results for the past 6 or 7 months and have decided to contact NHTSA, hoping to get some results.

- Simpsonville, SC, USA

The contact owns a 2014 Dodge Ram 1500. While the engine was on and the vehicle was in the park position, it rolled backwards and crashed into another vehicle. The vehicle was not diagnosed or repaired. The vehicle experienced the failure listed in NHTSA campaign number: 14V161000 (power train); however, the VIN was not included. A police report was not filed and there were no injuries. The manufacturer was not notified of the failure. The approximate failure mileage was 45,800.

- Durango, CO, USA

I started my vehicle mid September to go to the store to realize the check engine light was on and the transmission was stuck in 4th gear. I checked the website for recalls and there were 3. non of which had anything to do with the transmission. I made an appointment to get them repaired which took almost a month. I dropped the truck off Tuesday the 20th of October and it is still there. They say the recalls have been repaired but the transmission issue is unknown. The vehicle has less than 6,000 miles.

- Highland, CA, USA

The contact owns a 2014 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 15V459000 (air bags), 15V460000 (air bags, seat belts), 15V534000 (air bags), and 15V461000 (equipment). The parts were not available within a reasonable time frame to schedule the recall repairs for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact stated that upon shifting gears, the transmission hesitated to change over and there was an abnormal noise. The contact also stated that the steering wheel difficult to turn. The failure mileage was not available.

- Pueblo West, CO, USA

The computer malfunctioned I.e. satelleite radio malfunctioned folowed by an electric smell. The transmission jumps from R to P and D to P at slow speeds.

- Covina, CA, USA

While backing out of a private driveway onto a public street and nearing the end of my reversing I hit the brakes and using the rotary gear selector selected "D" for drive, the "D" illuminated and began blinking thinking the vehicle was in drive I looked ahead of me to proceed forward but the truck continued to roll backwards and struck a parked car. I have since noticed that the gear selector under certain conditions will show it is in "D" "R" or "P" when in fact it blinks and that gear is not selected.

- San Diego, CA, USA

While driving to work on a smooth straight road, the emergency information screen in my gauge cluster started flashing and stated "service power steering" "service electronic brake system" "service electronic brake controller" "service transmission" it also stated to not shift to park as shifting may become inoperable once stopped. My power steering was gone, my gas pedal was inoperable and braking was very weak. I had to muscle the truck to the side of the road and slowly come to a stop and shifted into park. I turned the key fob to off and let it sit for a few minutes. When I tried to restart the vehicle it would not even attempt to turn over. Now, my key fob was also stuck in the ignition and would not turn to the off position to remove the key. I called Chrysler roadside assistance and sat on hold for 55 minutes before the first person answered the phone. After 10-15 min we had a tow truck set up but that wouldn't be there for another 75 minutes. So from the time I called to when the tow truck actually arrived it was almost 2.5 hours! good thing it wasn't the middle of winter. They replaced the ignition module. That wasn't the problem. Then they thought it was the BCM. That didn't work as they now "only have communication with half of the vehicle". I'm still not sure what that means but that's where we are at day 7. I do not want this vehicle back. I do not feel safe driving it if the service department has no idea how to properly fix it or even know if they have properly fixed it with their guess and check methods. If I had been traveling at higher speeds or pulling a trailer when this happened, the outcome could have been disasterous! or even worse if my wife had been driving in 4WD and lost power steering there is no way she could have pulled the vehicle over safely. Huge safety concern that I want no part of. This is on top of the 5+ recalls.

- Hartford, WI, USA

The contact owns a 2014 Dodge Ram 1500. The contact stated that while driving approximately 20 mph, the accelerator pedal was depressed and the vehicle hesitated to respond. The "service accelerator" message suddenly displayed prior to the failure. The contact mentioned that the vehicle would resume to normal function independently. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 29,000. The VIN was not available.

- Washington, MI, USA

The contact owns a 2014 Dodge Ram 1500. While driving approximately 35 mph and the accelerator pedal released, the vehicle decreased to 20 mph and suddenly stopped. The failure occurred on several occasions. The vehicle was taken to the dealer where the failure was unable to be duplicated. The approximate failure mileage was 44,801.

- Idinburg, TX, USA

Transmission will shift into neutral when slowing down to turn or stop. Necessary to turn off engine start and put into gear. This has happened 18 times to date. I have a 4 page document detailing each time, place, and occurance. If I had an address to sent to. I am in a small town so have nor has any traffic problems but if I go to a large city this would be bad to stop and restart vehicle in heavy traffic. Have had to dealers twice. First one told me they could not find anything. And second dealer after keeping my vehicle 3 days said he did not have time to look at it. Ntsb # 10748878

- Crossett, AR, USA