10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
37,118 miles

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« Read the previous 20 complaints

problem #57

Nov 222016

1500 8-cyl

  • Automatic transmission
  • 35,000 miles
The contact owns a 2014 Ram 1500. While in park, the vehicle rolled backwards in the driveway the dealer was unable to diagnose or repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was 35,000. Updated 02/16/17

- Isanti, MN, USA

problem #56

Dec 152016

1500

  • 36,850 miles
2014 Ram 1500 pickup. Had stopped to refuel my pickup truck. When refueling completed, and after putting on my seatbelt, I started the engine and placed the transmission selector from park into drive. As I began to roll forward I had an electronic chime and notice displayed on my instrument panel: "vehicle not in park". having rolled only 10 feet, I stopped the truck, placed the car into park, and when I did so the digital speedometer gave an indication of zero. I put the gear back into drive and received the same alert. My speed was not more than 2-3 mph. I repeated the process and when I got the alert the next time I decided to continue to drive, after which the alert disappeared. Perhaps just a coincidence, but my digital satellite radio malfunctioned and continued to do so before self-correcting 1.5 miles later. This was the first and only occurrence. I have not reported it to the dealer. I am only reporting it now to NHTSA because of the news article that I just read citing my year/model vehicle being among those that have had reported roll-off issues. This could be related and might provide you with additional data for analysis.

- Katy, TX, USA

problem #55

Oct 262016

1500

  • 52,000 miles
After going to two dealerships, I am unable to get my recall R46/NHTSA 15V-541 repaired. Tuttle click Dodge in irvine California and huntington beach Dodge in huntington beach, California both advise that they do not have the part, that Chrysler will not release the part other than 2 a month, and after ordering the part through both dealers and being told I will be called when it arrives, it has been months and I still have no call and no repair.

- Mission Viejo, CA, USA

problem #54

Sep 012015

1500

  • 32,000 miles
The contact owns a 2014 Ram 1500. When the contact utilized the seat belt, the service air bag and transmission indicators illuminated. The vehicle was taken to a local dealer, but the failure could not be duplicated or diagnosed. While driving approximately 60 mph, the vehicle lost power and was towed to the contact's residence. The manufacturer was made aware of the failure and referred the contact back to the local dealer for more testing. The failure was not repaired. The failure mileage was 32,000.

- Kokomo, IN, USA

problem #53

Sep 122016

1500

  • 37,000 miles
The contact owns a 2014 Ram 1500. The contact stated that the vehicle failed to remain in the park position. When the contact returned to the vehicle, it had rolled away and backed into another vehicle. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,000.

- Des Plaines, IL, USA

problem #52

Jul 012016

1500

  • 59,000 miles
I am writing with concern I have for a possible vehicle defect with a 2014 Ram 1500 4X4. I have contacted Chrysler corporate and have received little to no help. I have been basically told that they don't know what the problem is and have technicians working to solve the issue. The problem is a transmission issue that the neither servicing dealer nor corporate can repair. It has been in their repair shop 4 times. My last visit I was told by the service manager that the repair was not made because they did not know what to do and to 'drive it till it became worse or more consistent.' Their mechanic and service personnel have heard the noise as well but cannot determine the problem. The noise is a high pitch squeal at a down shift from the 2nd gear to 1st gear. My concern is that I have asked the servicing dealer and the case manager with Chrysler corporate about the safety of the vehicle. Regardless of the downshift squeal being from 2nd gear to 1st gear, should there be a catastrophic failure of the transmission at highway speeds what will happen? they will not answer this question. If this is a safety issue, they need to make me the consumer aware and repair as needed. I have asked them to replace the transmission and have been told every reason why they cannot. I feel this is unacceptable and my safety and the safety of my family is at potential risk. I have attached my correspondence with Chrysler for your review including the servicing dealer documents and the corporate case manager.

- Ocala, FL, USA

problem #51

Jul 112016

1500

  • 20,300 miles
The contact owns a 2014 Ram 1500. While the vehicle was parked, it rolled forward. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 20,300.

- Millbury, OH, USA

problem #50

Jul 112016

1500

  • 54,926 miles
Engine light came on along with the service electronic throttle control indicator. Truck would not shift out of 1st gear; 3000 rpms, will not go over 25/30 mph. This was on vehicle start; can't drive it. It is in my garage. May need to be towed to service

- Combined Locks, WI, USA

problem #49

May 012016

1500 4WD 8-cyl

  • miles
I am sending this complaint regarding the gear selector knob that I believe poses a safety concern due to the 5 or 6 times that I have exited my vehicle while it was running and still in gear. On a few occasions I thought that I turned the gear selector knob to park when I actually turned it to reverse. I opened the door and began to exit my truck when it began to roll backwards. I have a 2010 Ram with a normal shift selector lever and never had this issue. I thought that it might take a little time to get used to the knob style, but after 20 months, I am still having issues. I have spoken to others with this style knob and they have experienced the same issue. Each time this occurred was in my driveway either getting the mail or to run into the garage to get something. Thank you

- Ivyland, PA, USA

problem #48

Mar 212016

1500

  • 24,000 miles
The contact owns a 2014 Ram 1500. While backing out of a driveway, the vehicle jerked and a loud unknown noise was heard from the rear passenger side tire. The contact heard an unknown noise when making a turn or coming to a stop. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the rear differential and spider gear were worn out and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered under warranty because it was not a manufacturer defect. The failure mileage was 24,000.

- Denver, CO, USA

problem #47

Apr 252016

1500 8-cyl

  • Automatic transmission
  • 25,000 miles
The contact owns a 2014 Ram 1500. While driving downhill at approximately 15 mph, the vehicle accelerated and then decelerated on its own only when in first or second gear. The vehicle was taken to the dealer approximately seven times where it was diagnosed that the torque converter was locking and unlocking and was designed to perform that way. The manufacturer was notified. The approximate failure mileage was 25,000. Updated 06/29/16 updated 10/19/2017

- Boulevard, CA, USA

problem #46

Mar 232016

1500

  • 29,100 miles
The contact owns a 2014 Ram 1500. After driving in a heavy snow storm, the contact drove into the garage and attempted to place the vehicle into park. The parking light flashed and the vehicle would not shift into park; however, the other gears worked. The check transmission warning indicator illuminated. After approximately 10 minutes, the vehicle shifted into park. The dealer stated that several people complained about the same failure. The snow jammed the linkage and had to be defrosted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,100.

- Highland Ranch, CO, USA

problem #45

Feb 082016

1500

  • 12,500 miles
8 speed automatic shift knob is awkward & we have began exiting vehicle several times while running, but still in drive!!

- Iron Mtn, MI, USA

problem #44

Feb 052014

1500

  • 9,000 miles
The contact owns a 2014 Dodge Ram 1500. While driving 20 mph and either preparing to stop or slow down the vehicle, the transmission began to switch from drive to neutral without warning. The vehicle was taken to a dealer where it was diagnosed that the rotary switch failed and need to be replaced. The vehicle was repaired twice, but the failure was persistent. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 9,000.

- Lumberton, TX, USA

problem #43

Oct 192015

1500

  • 11,000 miles
While driving around 45 mph I noticed that the truck had shifted out of drive when I tried to put my foot down on the accelerator it would just rev like it was in neutral. The gear indicator light above the rotary knob was still in drive but was blinking. On the heads up display a message came up saying to shift to park to select a gear. I almost got rear ended having to park my truck in the middle lane of a three lane highway to get back into drive. This has happened twice now, the first time I took it in and they opened a star case and the service department was advised by the manufacturer to change the elelctronic shifter module. Shortly after that it happened again. This time they're saying the don't know what to replace and can't do anything about it. Both times they state that they can't find any codes and have been unable to replicate problem. The first time the problem came up the vehicle had about 11,000 miles on it.

- Honolulu, HI, USA

problem #42

Feb 272015

1500

  • miles
We purchased a brand new Ram 1500 February 27, 2015. We've been having the same on going problem with the vehicle since we purchased this vehicle. We brought it to the dealerships attention on several occasions and have been told the same thing every time which is "yes we acknowledge the problem is their however there is still no fix ".this has been going on for over 6 months. When you bring the vehicle. To a complete stop, it jumps or shifts as if it's trying to jump into another gear. When you try to drive off in the vehicle the vehicle gives a hesitation like it's trying to go into a higher gear before you even pull off. On top of this the vehicle currently have 3 recalls on it. We should not be experiencing this with a brand new truck. We've contacted the dealership several times regarding this issue but we're not getting any results. They just keep saying we're aware of the problem but there is stilll not a fix. We do not feel safe driving this vehicle and would like to see some results! we've been getting the same results for the past 6 or 7 months and have decided to contact NHTSA, hoping to get some results.

- Simpsonville, SC, USA

problem #41

Oct 182015

1500

  • 45,800 miles
The contact owns a 2014 Dodge Ram 1500. While the engine was on and the vehicle was in the park position, it rolled backwards and crashed into another vehicle. The vehicle was not diagnosed or repaired. The vehicle experienced the failure listed in NHTSA campaign number: 14V161000 (power train); however, the VIN was not included. A police report was not filed and there were no injuries. The manufacturer was not notified of the failure. The approximate failure mileage was 45,800.

- Durango, CO, USA

problem #40

Sep 152015

1500

  • 5,700 miles
I started my vehicle mid September to go to the store to realize the check engine light was on and the transmission was stuck in 4th gear. I checked the website for recalls and there were 3. non of which had anything to do with the transmission. I made an appointment to get them repaired which took almost a month. I dropped the truck off Tuesday the 20th of October and it is still there. They say the recalls have been repaired but the transmission issue is unknown. The vehicle has less than 6,000 miles.

- Highland, CA, USA

problem #39

Feb 102015

1500

  • miles
The contact owns a 2014 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 15V459000 (air bags), 15V460000 (air bags, seat belts), 15V534000 (air bags), and 15V461000 (equipment). The parts were not available within a reasonable time frame to schedule the recall repairs for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact stated that upon shifting gears, the transmission hesitated to change over and there was an abnormal noise. The contact also stated that the steering wheel difficult to turn. The failure mileage was not available.

- Pueblo West, CO, USA

problem #38

Sep 292015

1500

  • 24,990 miles
The computer malfunctioned I.e. satelleite radio malfunctioned folowed by an electric smell. The transmission jumps from R to P and D to P at slow speeds.

- Covina, CA, USA

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