10.0
really awful- Crashes / Fires:
- 7 / 5
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 34,607 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Service Power Steering warning came on and there was no ability to move the wheel without a great deal of effort. I needed to make an appointment and couldn't even get out of the driveway due to the lack of power steering and turn radius. Major issue for us as the truck is rendered useless during cooler days up to 80 degrees F. This is a vehicle that I do not feel safe in, let alone put our infant in a "very safe vehicle" to drop off or pick up from daycare where the steering wheel feels locked up.
- Matthews, NC, USA
The instrument cluster keeps going black.
- Tishomingo , OK, USA
The Uconnect system!!! The Uconnect system crashed after Ram sent a over-the-air update which had a glitch in it. The whole stereo system which includes, Air Conditioning Heating, defrost, vent direction and temperature adjustment. If you have the app it can control remote start locking and unlocking of your doors. I have taken vehicle down to the dealership they have confirmed that it was over the air update that has caused the system to crash. So driving down the road I cannot change to defrost once my window gets fogged up. Whatever position it would be stuck in when the system crashes is the position it will be in until new system is installed or fixed. My other concern is I went to sleep one night and I wake up the next day to have my truck randomly lock itself with my keys in it. It is a key fob system so my truck will not allow me to lock the keys in the vehicle. I am concerned since it just randomly did it for no reason what if there is an emergency and I have to exit the vehicle quickly or have a child or dog in the car will it just randomly lock itself again for no reason. There was no warnings, no lamps, no signs at all the u connect system just went out.The doors locking all by them selves no warning or signs as well. After speaking with Pop-A-Lock to get my keys out of the truck he says this make year and model is in the top 4 of vehicles that just randomly lock the keys in the vehicle for no reason very concerning as a safety issue.
- Nolanville , TX, USA
When I drive at night or early in the morning when it is still dark out, my headlights turn off fully and I have to pull over for 20 to 30 mins to try and turn them back
- Stottville, NY, USA
Teenage son driving 75 mph on a bridge when steering suddenly went out causing the truck to swerve into another lane. With much effort he was able to pull steering wheel back into his lane but almost hit another vehicle in the process. Our vin is not included in the recall - this needs to be remedied immediately before someone is seriously hurt or killed. The truck has not been inspected or repaired, it can not be driven safely. There were not warning lamps or messages or symptoms prior.
- Porter, TX, USA
WHEN DRIVING AT A LOW SPEED THE POWER STEERING ASSIST SHUT OFF. THE RED LIGHT WITH THE POWER STEERING SYMBOL AND ! CAME ON. I PULLED OVER AND TURNED OFF THE VEHICLE AND RESTARTED THE ENGINE AND IT WAS WORKING AGAIN, U TIL I CAME TO A LOW SPEED. CHECKED THE FUSE #78 AND IT LOOKED OK, PLUGGED IT BACK IN AND NO ISSUE FOR 3 & 1/2 DAYS, UNTIL THIS MORNING. THERE IS A RECALL FOR THIS ISSUE ON RAM 1500 YRS 2013 to 2019, BUT MY VIN DOES NOT REGISTER FOR THE RECALL. THIS STARTED MONDAY EVENING.
- Ocala, FL, USA
Instrument cluster flickers and fades. Impacts sensors - air pressure monitors alarms come on even though there is no issue with the air pressure monitors, having 2 different shops check on them and advising that they dont need replacing and that the sensors are good. Also triggered an alert that the car was not in drive - even though it was in drive. The truck would no go - I had to ashift back to park, turn the truck off and restart it also impacts in cabin lighting - it turns off and while driving it will turn on. This is a serious safety issue and there is no recall for it. Shop is unwilling to investigate and offers solution of replacing the whole instrument cluster which is over $1000 usd for the part alone. This issue is ongoing - and it seems to be impacting many many trucks.
- Lacey, WA, USA
The screen on my instrument cluster flashes or turns off completely. Dealership said it-??s a common problem. Over $1000 to repair. There is a similar recall on other Ram trucks in the same year as mine but mine is not listed by vin number even though it-??s the exact same issue described in the recall.
- Putnam , CT, USA
I was driving at high speed on the expressway and my electrical power steering quit working. I ran off the road and into the ditch because the truck was too hard to control without the power steering. I could have crashed into someone or injured myself. This is a very dangerous situation to be in if you are driving at any speed. If my wife had been driving it could have been fatal. Additionally, the repairs were over $3500. I will be selling this truck as it is too dangerous for anyone to drive. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Jacksonville, FL, USA
I was driving down the road, fortunately in my neighborhood when I saw a brief alert regarding my trailer towing system before the truck completely shut down in the middle of the road. I was unable to restart and had to call a tow service. My mechanic stated it was a crank position sensor failure according to his diagnostic computer
- Maitland , FL, USA
My dash lights have been flickering on and off during the day and night and I cannot tell how fast I am going at night sometimes. Also my backup camera does not work, sometimes.
- Stottville, NY, USA
The inline fuel pump system is incorrect it has electrical inside the fuel tank there should be a screen at the neck of the fuel tank then there should be a screen at the bottom of the fuel tank by the outlet at the bottom of fuel tank then a hose to the fuel filter then there should be a fuel pump then the lines fuel lines to engine! Because the electrical is in the tank it will cause a fire! To fix the problem with the float to keep the electrical out of the fuel tank on the fuel gauge you should put the electrical lines at the top of the tank with a rheostat then have the float turn as it increases or decreases which turns the rheostat and sends the signal 2 the Gauge so all of the electrical is out of the tank this is the safest!
- Perry, UT, USA
The inline fuel system is incorrect and the electrical should not be in the tank! There should be filter at the neck then there should be a screen at the bottom of the tank where the outlet is then there should be a hose to the fuel filter and then from the fuel filter there should be an electrical pump the electrical pump should never be in the fuel tank and the electrical fuel pump is in the fuel tank which can cause I major fire! All vehicles have this problem and need to be fixed!
- Perry, UT, USA
While driving at approx. 50 mph the engine suddenly shut off. The warning light flashed service 4WD, check engine light, and many other warning lights on the dash and electronic selector. After stopping, without power brakes working, the truck would not start. I allowed to truck to sit, with flashers on, for about 10 minutes. After the 10 minute wait, the truck started and seem to drive normally. I went directly to local dealership (sharp Dodge in pulaski, tn). The technician wasn't able to find a "code" related to the shut down. They only found indications of "voltage overload" not further defined. This occurred on April 8, 2021 on hwy 31A, approx 0600 hrs near the city of pulaski, tn 38478. Note:. the engine /long block was replaced by the same dealer AT172000 and under mopar warranty due to internal engine issues involving #5 lifter and damaged cam shaft.
- Pulaski, TN, USA
The fuel sensor fails causing the cruise control not to work and my gas gauge drops to empty. This can happen upon starting my truck or driving down the freeway at 75 mph.
- Van Alstyne, TX, USA
Had steering harness recall down. Now clockspring gone out. Horn cruise control evic screen frozen. Dealer did recall reports not covered.
- Spring, TX, USA
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 30 mph, the battery light suddenly displayed before electrical systems in the vehicle failed, including the power steering, power brakes, the dashboard instrumentation, and electric windows. The vehicle was immediately driven to the local dealer bob poynter Chrysler Dodge Jeep Ram Fiat of seymour located at 1873 E tipton St, seymour, in 47274 who diagnosed that a fuse in the alternator had failed. The fuse was replaced and the system was reprogrammed and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 41,000.
- Seymour, IN, USA
Saturday evening we were existing the interstate when I started to smell what seemed like a chemical smell. We could not figure out where this smell was coming from. As we proceeded down the highway, I started to get warm so I turned off the heated seat. When we arrived at our destination, I could still smell the something out of the normal. I begin to look all around. Smelling my jacket to make sure the kids didn't spill something on it, or just try to find where the smell was coming from. Finally, I turn around and realize my heated seat had caught fire. Thank god I had turned the seat warmer off moments earlier. Lucky for me, the truck did not go up in flames. The seat has a deep burn hole and my jacket (which was between the seat and myself) has 2 burns in it. I was unharmed but if it wasn't for me turning the seat off, I'm afraid of what may have happened. Our truck is still under an extended warranty and is now at the dealership to be repaired. However, I asked the dealership who is to report such things? they expressed that they were not sure, but they do not. We have an open case now through the dealership and waiting for further instructions.
- Lonoke, AR, USA
I got into my truck to leave from work. When I started the engine, the "battery voltage low" warning instantly came on. Just a few seconds later, the "service power steering" warning came on as well. At this time the radio shut off. My truck then said: "battery saver mode" was on, and the radio came back on. The power steering was completely off/not working, so I was very grateful that I was sitting in the parking lot and not driving while this happened as it could've caused a major accident! I limped along slowly with my flashers on, to an autozone to have them check my battery. They were very busy, so even though my battery was less than a year old, I simply bought a brand new one to see if it fixed the problem with both the battery (which should not have been a problem at all) but more importantly, the power steering failure. Thankfully, I had a nearly straight shot to get home, but it was very hard to steer the truck, and I'm a big guy, so for the average person, they would have most likely had to call a tow truck. I have started it up every day since then which was 5 days ago, and I have absolutely no power steering at all. This should never happen on a vehicle...never. And I had zero problems with it, so why would it just fail for no apparent reason? there must be a recall for this; please advise. Thank you.
- Holland, MI, USA
- Spruce Grove, Alberta, Canada , AL, USA