10.0
really awful- Crashes / Fires:
- 7 / 5
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 34,607 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driving on hwy 17 down a ramp, throttle sensor light came on and truck stalled out. Restarted truck to pull off hwy/ramp to safer location, noticed thick bl smoke billowing out from under hood. Pulled into parking lot, lifted hood to see flames coming off engine. Bystander called 911 while I got a bucket of water. Threw bucket of water onto engine while police and fire dept finished extinguishing. Fire dept stated they have seen a few eco fires. Towed to hendrick's, contacted Ram. Ram stated no need to contact ins co (they will handle it). Thought this was strange, contacted ins co anyways. Inspected by 2 fire specialists, ins co and Ram. Ins co stated manufact defect, Ram stated leaky injector (which were replaced by Ram 18K mi prior at dealership). I sustained smoke inhalation and 1st degree burns to face, neck, lt arm and had/have headaches. Truck was still under 100K warranty with only 40K. Ram denied opened claim and warranty. Ins co totaled truck out, they still have an open claim against Ram. Additionally Ram denying my emissions settlement of 3K only offering 900 (stating emissions work couldn't be done due to fire classifying me as a previous owner although I was current owner even at that time). I still haven't settled emissions. Recently Ram has recalled all 108K eco-diesels 2014-19 for fire hazard. My truck fits the description for what happens and always needed a little coolant with maint, insp, oil changes. I paid off my truck before, and now have a payment with what I consider a lesser truck. When I call fca and give my info they often hang up, act like they cant hear me, or state they are transferring me to manager (hanging up on me). Also stating someone will get back to me, but never any returned call (supposed to get a call tomorrow, will see).
- Mount Pleasant, SC, USA
The odb harness plug in that the reader plugs in is corroded and the reader will not work.they can not plug in to do the recalls. Truck has 32000 miles and always has been kept in a garage and dry. They want $836.36 to replace and will not cover under warranty. It is under the dash under steering will and should not have corroded.
- Hustonville, KY, USA
The radio just stops working. I have the connect 5.0 my screen will flash back and fourth from the back up camera to a blue screen while I'm driving. This happens while driving.
- Springfield, OH, USA
Fuel gauge miss reads, common problem in Ram. Fuel level not known. 15K mile 2014 Ram 1500.
- Pittsburgh, PA, USA
The contact owns a 2014 Ram 1500. While driving at an unknown speed, the low fuel indicator illuminated despite the fact that the contact had just filled his vehicle with fuel the previous day. The contact filled the vehicle with a low amount of fuel and the indicator turned off. The contact stated that the fuel indicator illuminated again while on a trip when the fuel level was at 3/4 fuel capacity. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 59,500. Consumer stated he is having issues with check engine lights and shuts down after 1/2 minute, after reporting to NHTSA.
- Breaux Bridge, LA, USA
Dash lights will not turn off when truck is turned off. Have to disconnect battery for lights to turn off.
- Castleton, NY, USA
The engine check light illuminated in the instrument panel. I took the vehicle to my dealership and they diagnosed the problem as a fuel level sensor stuck. When the light first illuminated the vehicle was parked. Consumer stated when the sensor fails ity causes the fuel gauge to plummet to empty.
- Charlotte, NC, USA
Ram 1500 fuel gauge drops to empty and empty signal comes on while driving or at a stand still also states "fuel sensor fail"
- Millersville, MD, USA
Fuel pump sensor failed. Replaced the part, bought from the dealership. Installed and worked for two days before the sensor again failed. When the fuel tank is filled the gauge does not sense any fuel in the car. Also the car's computer system fails to tell you which part is in failure- the brake light indicator went on for the passenger side brake light, it was actually the brake light on the cab that was out.
- Upper Darby, PA, USA
Vehicle loses power randomly and completely shuts down. This has happened in traffic, in the driveway, and while traveling down a highway at 70mph. In thirteen months the vehicle has been driven and towed for repair to various dealerships seven times. The first four times it was taken to a dealership, it was released to me without repair due to the dealership being "unable to reproduce the issue". this vehicle is dangerous and should be removed from commerce.
- Scott, LA, USA
The vehicle's instrument cluster flickers from bright to extremely dark. The Dodge dealership traced the issue back to the icp module. As this module continues to flicker it draws the attention of the operator away from the road. The module also indicates engine issues, this could lead to a loss of control resulting in a crash.
- Salt Lake City, UT, USA
Fuel level sensor came on. Many others having same problem. Vehicle was moving.
- Hanceville, AL, USA
The contact owns a 2014 Ram 1500. While driving 60 mph at night, the electrical system completely failed without warning and then rebooted on its own. On another occasion, while driving at a low rate of speed, the engine completely failed without warning. The contact drove to M & M Chrysler, Dodge, Jeep, and Ram (131 mill St, Liberty, NY 12754, 845-292-3500) to have the vehicle diagnosed, but no failure was found. The manufacturer was notified of the failure and the contact was referred back to the dealer. The vehicle was not repaired. The failure mileage was 200,000.
- Greenfield Park, NY, USA
2014 Dodge Ram truck 1500. Consumer writes in regards to defective wiring harness. The consumer stated after having the recall repair completed on the steering wheel wire harness, the horn and electrical features on the wheel failed. The consumer requested to be reimbursed for the cost of repairing the electrical failures due to the recall repair.
- Loveland, OH, USA
While living in Virginia in 2015, I proceeded to take my Dodge Ram in to correct a defective wire harness. Recall notice R36, NHTSA 15-459 noted 'the steering wheel wire harness on your vehicle may become chaffed by the driver airbag module retainer spring ends. A chaffed steering wheel wire harness could cause an electrical short and/or an inadvertent driver airbag deployment. Inadvertent driver airbag deployment, during certain driving conditions, may increase the risk of a crash and/or vehicle occupant injury.' After that recall was performed, I lost all use of my horn, and electrical features installed on the steering wheel. I drove several years without these features and never really had time to get this evaluated because of multiple military deployments. We relocated to Ohio and I decided to have the truck evaluated and basically the recall work was never corrected by fair oaks chantilly Chrysler dealership. On July 8 through July 11, 2019, my vehicle was serviced by jeff wyler Chrysler, Dodge, Jeep in batavia, Ohio to corrected the recall notice R36, nhsta 15-459. My service manager noted to submit a claim to be reimbursed for $403.78. They reached out to Chrysler headquarters for further consultation, however, they never responded to my service manager.
- Loveland, OH, USA
'takata recall' while my vehicle is parked in my driveway it is unlocking on its own. Has been happening every night for about 2 weeks. I have a security camera and can see that nobody is messing with my truck.
- Gilbert, AZ, USA
'takata recall' electrical power went out in my 2014 Dodge Ram 1500. Went to the dealership, they replaced the pdc for $737.69 and a day after the power steering stopped while driving and almost crashed into several cars. Vehcile was repaired.
- Riverdale, NJ, USA
Approaching a stop sign, I step on the brakes then vehicle went into a slow coast mode. ( a red sign turned on, indicating an "electrical brake" issue). Then indicates "switch gear to park", soon after proceeded as normal. The next day as I was stop on a drive thru, same indication occur, engine power went off then "electrical brake", next thing was "switch gear to park" resuming to normal operation. Very concern about this it is my only form of transportation to and from doctors visit, it has about 46,000 miles on it, very well taken care of. Would not want it to fail on me at a middle of an interception. In between these events, their is no light that appears. Is this a recall issue that can be address immediately please thank you.
- Hinesville, GA, USA
Cruise control won't turn on. I've read that if I was able to turn it on it might not disengage.
- Jefferson, GA, USA
- Independence, KY, USA