10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
28,179 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Apr 082021

1500

  • miles
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) and 20V475000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An appointment was scheduled in April 2021 however, the dealer later confirmed that parts were not available. Several other attempts were made to schedule the recall repair however, parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Woodburn, OR, USA

problem #11

May 012020

1500

  • 111,000 miles
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 19v757000 (engine and engine cooling) and 20v475000 (engine and engine cooling) however, the part to do the recall was unavailable. The contact stated that while driving approximately 70 mph, the vehicle caught fire without warning. There were no reported injuries. The contact was able to pull off the road and extinguish the fire with sand. The vehicle was towed to the local dealer who stated the parts were not available. The vehicle was not diagnosed or repaired. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but declined the repairs. The failure mileage was 111,000. Parts distribution disconnect.

- Lady Lake, FL, USA

problem #10

Jan 232021

1500

  • 140,000 miles
The contact owns a 2014 Ram 1500. The contact stated while driving 40 mph, the vehicle loss motive power, veered to the right, and stalled. The contact had vehicle towed to the residence. The contact called the local dealer puente hills Chrysler Dodge Jeep Ram (17280 gale ave, city of industry, ca 91748) and was made aware that the VIN was included in NHTSA campaign number: 20V475000 (engine and engine cooling) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 140,000. VIN tool confirms parts not available.

- Covina, CA, USA

problem #9

Aug 182020

1500

  • miles
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer lithia grants pass auto center (1421 ne 6th St, grants pass, or 97526) was contacted and confirmed that parts were not yet available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bowman, CA, USA

problem #8

Mar 192020

1500

  • miles
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and it was confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the issue. The manufacturer declined to provide a date for when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Indianapolis, IN, USA

problem #7

Dec 152016

1500 4WD 6-cyl

  • 62,000 miles
The engine oil cooler on the pentastar 3.6L V-6 engine cracked causing oil to leak onto other engine parts and the ground. I noticed the oil leaking after driving approximately 4 miles. This could easily start a fire or cause an engine to seize.

- Sabin, MN, USA

problem #6

Jan 172015

1500

  • 8,300 miles
After pulling into my drive way with my adult son in the passenger seat I was rolling up to the garage with my foot on the brake pedal slowing down the truck. I stopped the truck completely, by pushing on the brake pedal harder, about 5 feet from the house. I reached down to rotate the shift dial to park, "P". after turning to "P" the truck engine started revving and the truck lurched forward, after initially being startled I looked down and saw the shift dial was at "P" and the engine was still revving. The truck then struck the corner of the house while I was almost standing up on the brake pedal trying to get it to stop. I turned the shift dial to reverse and back to park and the truck stopped revving and moving. Then I backed away from the house. Being a retired police detective the first thing I did was to check to see if the factory floor mat had dislodged and jammed into the pedals but it was properly hooked in place. After getting the trucks body damage repaired I had it towed to the dealer but they could find nothing wrong with the truck. I did notice that when I picked the truck up from the dealer there was a clicking sound under the dash when I rotated the shift dial from "R" to "P" that I do not recall hearing before. No clicking is heard when changing between any other gears.

- Bridgewater, NJ, USA

problem #5

Oct 232014

1500

  • 55 miles
Initially, the vehicle had an abnormally strong new car smell. (the smell has now been widely reported on internet forums by other owners.) I thought this would dissipate over time. The smell was so strong that I had to leave the windows open while driving due to a nauseating odor. After sitting in the vehicle, occupants could actually taste some type of residue. In addition, a foul odor came from the heating system, especially at idle. After two months of ownership, and frustration, I took the vehicle to the dealership (although I had mentioned the strong odor before during a follow-up call). The dealership flushed the cooling system and replaced the hoses because of a technical service document. The document stated there was a chemical reaction between a new type of coolant and the interior lining of coolant hoses. Unfortunately, this procedure did not eliminate the foul smell experienced while driving. I noticed the odor was strongest once the engine warmed, so it took longer to surface during cold temperatures. I took the vehicle back to the dealership and they said I should call the manufacturer. My initial call was placed over a month ago. An additional coolant system flush was performed, but yielded no results. I have been sent to different divisions within Chrysler, and have mostly experienced frustrating delays and inaccurate data entry. I've visited the dealership a total of four times, and spent hours on the phone with the manufacturer regarding this problem. It seems the odor is being pulled in from the engine bay. The best way to describe the odor is as some type of chemical finish or residue entering the cabin. My vehicle is for family use. I feel extremely uncomfortable in the vehicle because of the actual odor and potential health risks.

- Macomb, MI, USA

problem #4

Dec 162014

1500 4WD

  • 7,435 miles
December 16, 2014 check engine light came on. I took it to dealer and they said it was O2 sensor. They reset it and told me to blow 3.0 diesel engine out. Check engine light came back on as well as a message that def fluid was wrong. I called dealer and they said bring it back in. Dealer called me back and said I needed new catalytic converter but it was on back order and they couldn't give me a date. Dealer told me truck was ok to drive. December 24, 2014 a warning message came up on truck that said truck would cut off in 190 miles and would not re start. Dealer now has truck and still can't give me a date on when it will be fixed. They did tell me that there were 82 other trucks in the system like mine. There is an issue with the 3.0 ecodiesel engine and Chrysler has no fix or won't tell anyone what is happening.

- Fayetteville, NC, USA

problem #3

Nov 102014

1500

  • 6,056 miles
Truck stalled so far 2 times, once at a light second time going around a corner. After that the check engine light came on and the dealership looked at the truck and said that they could not replicate the problem and to bring it back in if the check engine light comes on again. I also have noticed a propane smell. Only 6100 miles on the truck. Autozone ran a computer diagnostic and it showed that the 7th cylinder was miss firing.

- Ft. Wayne , IN, USA

problem #2

Jan 142014

1500

  • 1,800 miles
There is a faint propane-like smell coming through the air vents when truck is at idle.

- Sherwood, AR, USA

problem #1

Jan 102014

1500 6-cyl

  • 1,500 miles
There is a nasty propane smell coming from the truck, I have noticed this is an issue with the 2013 Dodge Ram 1500. I have been told that there is an issue with the antifreeze that is being used and is causing a chemical reaction with the rubber hoses. System has to be flushed and new antifreeze added and all rubber hoses replaced.

- Oakdale, CT, USA