10.0

really awful
Crashes / Fires:
2 / 6
Injuries / Deaths:
3 / 0
Average Mileage:
38,762 miles

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« Read the previous 20 complaints

problem #28

Aug 062018

1500

  • 77,878 miles
In May 2018 fuel sensor fail I had to come out of my pocket to replace. I brought the truck landmark Dodge in morrow ga. I only had it for a year, along with the fake warranty that turn out to be no good. I felt like they stole money from me they did not work for. Now today I had to come out of my pocket again to pay for a bad tipm with a bad fuel pump relay. I thought that if I get the truck from the dealer, it would be a few years before start having problem with it. I email Dodge support about the problem. I have not receive a email from other than they receive my complaint. Very poor customer service.

- Forest Park, GA, USA

problem #27

Jul 312018

1500

  • 151,000 miles
Major fuel system leak due to fuel line failure. This is the second time such a failure has occurred and is a potential fire hazard as the leak resulted in fuel running down back of engine near turbo and catalyst.

- Simpsonville, SC, USA

problem #26

Nov 152017

1500

  • 63,000 miles
The contact owns a 2014 Ram 1500. While driving at an undisclosed speed, the fuel gauge became inoperable. Additionally, the headlights failed on several occasions. The vehicle was taken to nye Dodge Jeep Ram (1553 upper lenox ave, oneida, NY 13421, (315) 277-8955) to be diagnosed, but the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.

- Manlius, NY, USA

problem #25

Jun 022018

1500

  • 121,560 miles
Dpf/def systems causing engine failure. Leveling sensor inside of the D.E.F tank isn't reponding and causing truck to run bad and causing truck to go into limp mode. And there should be a recall on the dpf system

- Bryan, TX, USA

problem #24

May 072018

1500

  • 65,000 miles
Fuel sensor failure check engine light comes and goes which causes the fuel gauge to stop working. Not under warranty but a know problem. Why has this not been addressed when it is a obvious problem.

- Scottsdale, AZ, USA

problem #23

May 142018

1500

  • miles
The contact owns a 2014 Ram 1500. While at the dealer (columbiana Dodge Chrysler, 100 commerce circle, columbiana, oh 44404), the contact was informed of an unknown recall for her vehicle. The dealer also informed the contact that the vehicle needed an electronic computer box sensor assembly and a fuel pump relay circuit board. The manufacturer was not notified. The vehicle was not repaired. The NHTSA campaign information was not provided. The contact had not experienced a failure.

- Struthers, OH, USA

problem #22

Apr 062016

1500

  • 38,000 miles
At 38000 miles the engine light came on and reported a "fuel sensor failure". gas guage reads empty.

- Chantilly, VA, USA

problem #21

Nov 302017

1500 8-cyl

  • 37,000 miles
The contact owns a 2014 Ram 1500. While driving various speeds, the fuel gauge would register empty, even with a full tank of fuel. In addition, the check engine and fuel sensor failure indicators illuminated. The vehicle was taken to an unknown dealer in chantilly, Virginia where it was recommended that the fuel pump be removed for inspection. The failure was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

- Chantilly, VA, USA

problem #20

Apr 172018

1500

  • 32,224 miles
Check engine light came on while driving and message stated problem with fuel system sensor. Gas gauge would read empty even though there was fuel in the tank. Brought to dealer - technician verified code P0463 fuel level sensor circuit high; tested system and found faulty fuel pump module. The truck only has 32,224 miles but wasn't covered under warranty because it's over 3 years. Cost for new fuel pump module was $456 plus $347 labor ($803 total). When reviewing complaints on this year truck/model other people had the same problem with this part shortly after the warranty expired. It would seem that this should not happen with such low mileage and in my case, since the truck has been properly maintained according to the manufacturer's recommendation. Clearly there is a problem with faulty fuel pump modules in 2014 Ram 1500 trucks.

- Hudson, NY, USA

problem #19

Feb 212018

1500

  • 99,230 miles
Less than 100K miles, 4 issues started, 1-fuel level sensor 2- service trailer brake system 3- anti lock brakes system - cruse control does not work.

- Greencastle, PA, USA

problem #18

Nov 222017

1500

  • 122,000 miles
On 11/22/17 at around 5pm driving East bound on I-76 in Pennsylvania our 2014 Ram 1500 ecodiesel engine caught on fire. As I tried to stop I realized I had no brakes. We slowed to a stop as we started up a hill, I put it in park and we all got out just in time. A certified Chrysler mechanic had just 2 days earlier finished installing a new engine. Both the dealership & Chrysler have denied all ownership and no root cause evaluation has been completed. I believe a fuel line failed due to faulty workmanship, but without a third party independent investigation I guess we will never know and some other customer may experience the same thing.

- Chagrin Falls, OH, USA

problem #17

May 092017

1500

  • 23,570 miles
I have a recurring issue with rodents chewing through the fuel line on my 2014 Ram 1500. This has happened 3 times since December, 2016 and is a very dangerous issue that Chrysler is aware of. The fuel line, according to multiple techs and representatives who have worked on my truck, has connections made of a "soy-based" product which is attractive to rodents. When the lines get chewed through, the fuel begins to leak very quickly while I have been in motion on public streets. One of the three times, my rear tires actually lost traction completely causing me to briefly lose control of my truck. The amount of fuel that leaks is significant, usually emptying my tank from nearly full to empty in seconds. I have had to have the fire department respond before the truck could be towed due to the significant fire hazard this posses. If there were to be an ignition source of any kind, the truck would catch fire and possibly cause significant harm to myself or others. I have brought this to Chrysler/Ram's attention and they have made no effort to have this issue resolved, although they acknowledged the danger involved with this problem. The reps I have dealt with explained that this fuel line is made with soy to make the part "eco-friendly". the repair is costly and, according to the repairing dealership, can only be made using the same flawed "soy-based" fuel lines. I have attached pictures showing the chewed connections as well as invoices for the three repairs I have had made. Other car companies have class action suits for soy-based wiring harnesses and fuel lines, so I do not know why this has not been recalled with the Ram trucks. I would like this issue resolved as this could be very dangerous and would only be a matter of time before someone is seriously injured from this design flaw. Any help would be greatly appreciated. Thank you for your time.

- Overland Park, KS, USA

problem #16

Aug 132017

1500

  • 40,000 miles
Driving along at highway speeds, the "throttle control sensor" light comes on for a quick second, then goes off, and "enginge light" goes on. Withing seconds, the truck loses power, giving you little to no time to prepare and react. It has happened in L.a. on frwy with loads of traffic, it's so dangerous trying to get over to the side without being killed! it has happened 2 tiimes while in tow mode pulling trailers, again so dangerous when suddenly you have no power. Once while pulling horses in the trailer, on an up-hill, with cars behind me and no where to pull over (no shoulder). So unsafe, I was badly shaken over that one with my horses in tow. So this has happened 4 times to us, Dodge has had in shop 4 times and cannot fix. It is terrifing to be going along and have your power cut in a moments time, and be in "limp mode". we can no longer trust this truck. So dangerous

- Santa Ynez, CA, USA

problem #15

Jun 292017

1500

  • 55,000 miles
Check engine light on with fuel system error warning. Had to replace fule pump assembly.

- Austin, TX, USA

problem #14

Apr 112017

1500

  • 42,800 miles
The contact owns a 2014 Ram 1500. Immediately after shifting the vehicle into drive, the check engine indicator illuminated and a "fuel pump sensor failure" message appeared as the fuel gauge failed to function. The vehicle was taken to a dealer where it was diagnosed that the fuel pump sensor failed and needed to be replaced. The vehicle was repaired. The manufacturer stated that since the contact did not have an established relationship with the dealer/manufacturer, they could not assist. The approximate failure mileage was 42,800.

- Steubenville, OH, USA

problem #13

Apr 172017

1500

  • 44,000 miles
Started the truck, received check engine light and fuel sensor failure flashed across screen. While driving vehicle to dealership there would be a notification noise then gas gauge would drop to empty causing vehicle to act as if it had no fuel. Dealership found P0463 (fuel lever sensor circuit) and recommended fuel pump sender be replaced.

- Hinesville, GA, USA

problem #12

Mar 062017

1500

  • 54,000 miles
Starting at about 30K the check engine light came on and the error code read PO456 (small evap leak), Dodge dealer (peterson ) stated that the computer was so sensitive that they (the dealer) could not detect such a small leak.. so I was told they changed out some common items that had known issues and it should be fix.. at about 37K same exact issue same exact error code same exact response from the dealer.. but this time I was told they just replaced the whole evap system and to make sure I don't overfill the fuel tank.... now at 54K same exact issue same error PO456..but now a much more noticeable heavy 'fuel' smell in the cab ' and I've been very careful not to 'overfill' the fuel tank'.best part dealer is saying sorry out of warranty.. huh, that's convenient.

- Parma, ID, USA

problem #11

Feb 092017

1500

  • 42,000 miles
I have had multiple check engine lights come on stating that there was high voltage on the fuel sensor as well as had my fuel gauge stop working and my cluster read fuel sensor fail. The dealership said it was a dead spot in the fuel level sensor and the pump had to be replaced but won't cover it under warranty. This happens now every time my fuel gauge gets to 1/2 a tank and goes off when I get under a 1/4 tank

- Colorado Springs, CO, USA

problem #10

Nov 012014

1500

  • 55,000 miles
Since I purchased my Ram, the check engine light comes on and off as if pleases and randomly it will tell me fuel sensor fail. This comes on and off randomly but lately it happens at least once a trip.

- Fort Lupton, CO, USA

problem #9

Oct 102016

1500

  • 75,000 miles
My 2014 Ram 1500 had to have its def (diesel exhaust fluid) tank replaced. I was told since it is an emissions component it is not under warranty. It cost over $2000 to replace this tank only because the sending unit was inoperable. The sending unit is integral to the tank so you could not replace the sending unit. The sending unit would not register a full tank. When the unit indicated the tank was empty (when it was not) the vehicle is required to go into limp mode(3-5mph). This could be very dangerous when driving long distances in remote areas.

- New Braunfels, TX, USA

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