10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
32,554 miles

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« Read the previous 20 complaints

problem #37

Nov 262018

1500

  • 48,000 miles
Power steering warning light illuminated on startup power steering inoperative. Turned off waited one minute ran ok. At my next stop it did the same again but took six minutes before power steering worked. Both times the vehicle was stationary.

- Thomasville, NC, USA

problem #36

Oct 192018

1500

  • 80,000 miles
Electric power steering failure when cold. Once vehicle warms up it will work. Afraid the steering will fail while driving. Known problem by Dodge and Chrysler. 2015 Ram have been recalled for same issue I understand. Can't understand why 2014 is not included. Thanks for your assistance with this serious safety issue.

- Gaylesville, AL, USA

problem #35

Sep 202018

1500

  • 70,000 miles
The contact owns a 2014 Ram 1500. While driving 50 mph, the contact attempted to turn the steering wheel to the right, but it seized without warning. The vehicle was taken to newark Chrysler Jeep Dodge Ram (244 E cleveland ave, newark, de 19711, (800)-653-0535) where it was diagnosed that the steering wheel failed. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there were no recalls. The failure mileage was 70,000.

- Middletown, DE, USA

problem #34

Aug 072018

1500

  • 83,828 miles
Power steering failure - in motion - on a city street - while turning. Vehicle is out of initial warranty (still under 100K mile) - but a major component such as power steering should not be failing at 83,828 odometer miles. The entire gear rack has to be replaced and the total bill was $2735.85. Customer service has yet to provide any details explaining manufacturer life expectancy of the part. This vehicle is in excellent condition and well cared for - thus the subsequent phone calls to buy my vehicle from the Dodge dealership. Yet, there is no acknowledgement that this part should not be failing at this early mileage or that they will help me. There was a wiring harness issue with this same vehicle that was resolved under warranty at approx 30K miles. My vehicle is paid for.

- Bryan,, TX, USA

problem #33

Dec 272017

1500

  • 70,000 miles
Vehicle lost all power steering multiple times while driving, completely unable to steer the truck. Red eps light illuminated on the dashboard. Unable to reset by restarting truck, or disconnecting the battery. Cost over $2500 to have entire electronic power steering rack replaced. Concern happened while sitting still, and while driving down the road.

- Bowie, MD, USA

problem #32

Dec 122017

1500

  • 38,000 miles
One morning in December of 2017, I started my parked truck in the driveway of my home and the electric steering stopped working properly at 38,000 miles. Whether you are going forward or in reverse, the steering is very hard to turn. You must slow down to 10 mph or less to be able to turn steering wheel and maintain your lane. Otherwise your turns will be to wide and cross over into opposing lane of traffic.

- Coram, NY, USA

problem #31

May 242018

1500

  • 55,000 miles
Yesterday while rounding corner on highway vehicle steering wheel suddenly did not want to turn felt like it was binding up. Had to use both hands pulling hard on wheel to make corner and then the wheel did not center on its own. I went out of my lane of traffic fortunately no one was in the other lane. Steering returned to normal for.a few minutes then it happened again on exit ramp. It has happened on and off multiple times. There is no warning before it happens and electric assist warning light has never activated when this has occurred. I am currently at local repair shop having the truck looked at. In the past I owned a Toyota pickup without power steering and this is 20 times more difficult to control when losing the electric assist. This happens on the highway at highway speeds as well as on city streets. If can happen on just gentle bends in the roadway at highway speeds or low speed turns. The steering is just as difficult to move no matter the speed when it occurs. Steering wheel feels like it's stuck but will move with a lot of force from both hands. I almost hit the curb at low speed on the way to the repair shop this morning.

- Conklin, NY, USA

problem #30

Apr 142018

1500

  • 32,000 miles
In early 2018 I started to notice that the steering on my truck would "gum up". as you started to make a turn the steering would be fine but then as you continued through the turn it would take more effort to turn the wheel. It never completely locked up but then go back to normal. To me it seemed that the power steering pump was failing or low on fluid. When I checked I found that there is no pump but an electronic motor assist for the steering. I took the vehicle to the dealer for regular service and they checked it out but said that they could not duplicate my complaint. I tried to investigate when it would happen but there was no common thing. On April 14th I was driving on an interstate highway and noticed that even while tracking in a straight line the truck steering would gum up. As long as I think about it I don't worry but I am afraid that it will fail completely. I took it directly to the dealer and they had no one to look at it. I took it back to dealer on the 17th but again I could feel it going but nothing while I had the mechanic in the truck. Sometimes I can feel it while stationary and just turning the wheel. I have noticed that it goes away on rainy days. Almost like the steering is getting lubricated but once the weather is dry for a few days the gummy feeling comes back. The dealer did say that the electronic power steering unit did not look like it was leaking but when I was underneath the truck I saw that the rubber boots on both sides of the unit appeared to be stained (see pix)

- Bridgewater, NJ, USA

problem #29

Feb 242018

1500 6-cyl

  • 60,000 miles
The electric power steering failed on the truck at 60,000 miles. There was no power steering on the truck. It was determined the control module failed but was not replaceable by itself since the entire steering rack unit is sealed so I had to replace the entire rack. This issue has been seen in other model years of this truck and Ram actually issued a recall on only 440 2016 models under recall S19 and NHTSA campaign 16V167000. This is a faulty design and can obviously be very dangerous losing power steering while driving. Ram refused to reimburse or pay for any part of the new steering rack. Consumer had it repair and is drivable.updated 8/16/18

- Johnstown, CO, USA

problem #28

Sep 012016

1500 4WD 8-cyl

  • miles
2014 Dodge Ram 1500. Consumer writes in regards to vehicle unintended acceleration and steering wheel wire harness recall repairs. The consumer stated the vehicle accelerated and crashed into 3 vehicles. Updated 08/7/2017

- Eden, NC, USA

problem #27

Jun 032017

1500 4WD 8-cyl

  • Automatic transmission
  • 39,590 miles
The contact owns a 2014 Ram 1500. While driving 30 mph, the power steering failed and the power steering warning indicator illuminated. Prior to the failure, the steering ability was stiff and very hesitant. The vehicle was taken to the dealer (friendly Dodge Chrysler Jeep located at 2499 state route 14A, penn yan, NY 14527) where it was diagnosed that the steering gear, electronic stability control, and rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and agreed to cover the cost due to good nature with a $200 deductible. Case number: 31759119 was provided. The failure mileage was approximately 39,590. Updated 07/18/17 updated 09/20/2017

- Cohocton, NY, USA

problem #26

Jun 102015

1500

  • 28,000 miles
Steering gear bolts became loose at 28K miles.

- Mckinney, TX, USA

problem #25

Feb 252017

1500

  • 32,000 miles
Power steering control module is failing intermittently in cold temperatures. So far, the failures have all been on startup, but it is getting progressively worse. The module has failed 8 times now, rendering the power steering non-functional. The Ram dealership has verified the computer system code indicating the failure. The truck has 32,000 miles and Ram is refusing to replace it under warranty. They insist that it must fail completely before they will replace it. This is clearly a defective part, and it is clearly a safety issue. Ram customer service has acknowledged that it is a safety issue and that they are potentially endangering lives, and yet they refuse to do the warranty work. I see other reports here of these units failing while the vehicle is in motion, causing a crash. For Ram to insist that it fails completely means they are risking a crash to save a few dollars on warranty work. I don't know how that can even be legal.

- Salida, CO, USA

problem #24

Feb 142017

1500

  • 50,416 miles
This truck wobbles at speeds of 80 miles per hour.

- Pocatello, ID, USA

problem #23

Aug 012016

1500

  • 25,000 miles
Transmission was replaced due to a manufacturing defect, not part of a recall, rear main seal was replaced, rear differential seal was replaced, high mount brake light was replaced due to water leaking in the cab. There is a chemical smell coming from engine thru vents. Front tires wearing on the outside most likely the tie rod defect that the dealer won't acknowledge.

- Temecula, CA, USA

problem #22

Aug 232016

1500

  • 40,000 miles
The contact owns a 2014 Ram 1500. While the vehicle was stopped at a median and proceeding to make a left turn, the steering wheel seized. The vehicle drove into a ditch. The contact stated that the steering wheel indicator illuminated after the failure occurred. No injuries were sustained and a police report was not filed. The vehicle was towed to a dealer where it was diagnosed that the rack and pinion steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

- Huddleston, VA, USA

problem #21

Aug 282015

1500

  • miles
Head on collision, that caused entire front frame to be replaced and air bags did not deploy.

- Houston, TX, USA

problem #20

Aug 152015

1500

  • 10,200 miles
Recall R23/15V-460.the dealre has not checked in 6 months they put me on a waiting list, alsor36/NHTSA 15V-459. Bob eddy Chrysler Jeep Dodge Ram has not called me for recall in 6 months. They took my money pretty fast.

- Canfield, OH, USA

problem #19

Aug 312015

1500

  • 20,516 miles
3 recalls, side airbag inflatable curtain, steering wheel wiring, reprogram occupant restraint control module. Contacted local dealer months ago; said they would call with an appointment time, as soon as they received the parts, I'm still waiting for the call- dealer was scranton Dodge.

- Olyphant, PA, USA

problem #18

Nov 162015

1500

  • 32,700 miles
While driving my vehicle on a limited access highway the steering wheel suddenly pulled violently to the right. I was driving in the right hand lane and the vehicle made a extreme turn to the right striking the guardrail. The vehicle then rebounded off the railing causing the rear bumper to strike the railing. The vehicle then rebounded into the driving lanes before I could regain control. I then pulled the vehicle onto the shoulder of the roadway to survey damage. At that time I noticed the electronic stability control fault light was illuminated on the dash. Since this was a one vehicle accident with no injuries I did not contact emergency services. At the time of the accident I was driving 60 mph. The posted speed limit on the roadway. Additionally there were rain showers in the area and the roadway was wet, there was no pooling of water at the accident site.the temperature was around 50 degrees and the ground was warm.

- St. Charles, MO, USA

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