Loss of power steering while driving causing loss of control of vehicle.

- Luling, LA, USA

My son was driving on the freeway and went to change lanes and all of a sudden the power steering system stopped working and he told me after the fact that it locked up and he could not turn the steering wheel so he hit a guard rail and flipped the truck on its side. It caught on fire instantly and he was lucky to be able to get out. A passerby stopped while the truck was on fire and held the passenger door opened for him as he climbed out. If there were any children in the vehicle, they might have not been so lucky! Could have killed my son and anybody else on the road that early morning. Should be a police report. No system failures at the time.

- Burleson, TX, USA

the electric steering. yes it is available to inspect. steering intermittantly fails and very hard to turn. when turning it doesnt wanna turn and almost hit a car and some objects. no the vehicle has not yet been inspected by dealer due to cost of everything. no the vehicle has not been inspected at all yet. no i have not seen any warning lamps or messages in regards to the steering. it just started happening. ive heard and read alot that have had the same issues

- Mount Vernon, OH, USA

The contact owns a 2014 Ram 1500. The contact stated that while driving at various speeds, the ABS warning light illuminated, causing the cruise control mode and the 4WD system to become inoperable. Additionally, the traction control, the brakes, and the check engine warning lights were illuminated. The contact stated that while driving and braking or accelerating on a wet road surface, the vehicle was sliding. The vehicle was taken to the dealer, where the contact was informed that an electronic brake control system part needed to be replaced, but the part had been discontinued. The vehicle was not diagnosed or repaired. Additionally, the contact stated that while driving and turning, the electric power steering was inoperable intermittently, but the vehicle experienced excessive unintended steering efforts while turning the wheel back to center after making a turn. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

- Blairsville, GA, USA

Electric Power Steering Loss Entire Power steering and front end rack steering had to be replaced.

- Satellite Beach, FL, USA

The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 40 MPH and exiting a highway, the contact heard a chime and became aware of the "Service Power Steering" warning light. The contact stated that the steering wheel became difficult to turn. The contact used additional force on the steering wheel to turn the steering wheel to the right and jerked the steering wheel to the center. The contact stopped the vehicle and disconnected the battery terminals to reset the system. The vehicle regained power steering functionality, but almost immediately, the vehicle lost steering assist functionality. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the power steering assist module and the rack and pinion gears had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19E077000 (Steering). The manufacturer was informed of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 260,000.

- Owens Cross Roads, AL, USA

The power steering on the vehicle is stiff due to a communication error to the right pinion. At highway speeds the vehicle-??s steering wheel lock up resulting in abrasive movements and a loss of control of the vehicle steering. When the vehicle is at a low rate speed, the steering wheel is very hard to turn, which has almost resulted in a number of vehicle collisions. After extension of research, I have became aware there-??s a pending lawsuit with no power regarding this issue. It is approximately three to $4000 to replace the power steering rack and pinion. There have been numerous complaint as mentioned in the lawsuit. I believe if this issue is not immediately addressed, and a recall is submitted from Mopar motor vehicle accidents will increase resulting into severe injury threat to the general public.

- Monett , MO, USA

Steering suddenly stopped working, causing me to have a hard time turning the steering wheel to complete my turn.I have found out that Ram is recalling certain Ram trucks but mine is not included in the recall.

- San Antonio, TX, USA

While driving on winding country roads (30mph speed limit) the electronic power steering chimed and lost all assistance. I almost ran into another car/ off the road as steering became extremely difficult. I was able to get the wheel turned and come to a stop.I have never had an issue with the steering before so this was very unexpected. The truck is completely stock, regularly maintained and only has about 150000 miles on it. I was able to pull codes from my scanner C2217-00 Electric Power Steering Internal Failure. The fact that I have driven a truck that had hydraulic power steering fail and had more control is alarming.

- Chadwick, MO, USA

The contact owns a 2014 RAM 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction and became significantly difficult to steer. The power steering failure warning light was illuminated. Additionally, the contact stated that upon starting the vehicle, the power steering was operable temporarily, and the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall, but the VIN was not included in the unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

- Grovetown, GA, USA

Intermittent Power Steering Faulire

- Millstone, NJ, USA

Power steering module failed, loss of steering.part was retained by dealer doing repair.The part has been repaired.The part has not been inspected by anyone other than the dealer doing the repair.The warning light only appeared at time of failure.The incident definitely occurred due to faulty power steering module, this was determined by the repairing dealership.

- Saint Augustine, FL, USA

The Electronic Power Steering unit cut out intermittently causing loss of power steering. While the rest of the vehicle operates properly, the loss of power assist makes it difficult to maneuver the vehicle. I took the vehicle to the Ram dealership in Martinsburg, WV. There, the mechanic assessed the gear rack for the power steering needed to be replace at an estimated cost of ~$4,300. The power steering warning light it lit when it is in the failure mode. The symptoms first appeared in May 2025. The vehicles has less that 50,000 miles on it and has never been driven off-road.

- Charles Town, WV, USA

I was driving my truck and my power steering went out. I had very little steering and almost ran into a cement wall. My steering wheel will barely turn. I got it to a mechanic, and I was told I need an entire new steering rack. Part number 68628858AA. I had zero notification that this was going to happen. It was driving fine. This is almost $4000 to fix. I only have 68,000 miles on my truck. This part needs to be recalled on 2014 Rams. After some research there are several cases of this exact issue. It won't let me download my receipts

- Mckinney, TX, USA

After starting truck the Service Power Steering light came on. Can't turn the steering wheel-steering is locked up. It appears Chrysler knows about it and has recalled some 2015 Model Years for this problem, but no recalls for this for the 201 Model Year. This could be a safety hazard if this happens while driving the truck.

- Le Sueur, MN, USA

Power steering completely went out steering wheel extremely hard to turn.

- Davenport, FL, USA

The contact owns a 2014 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the steering wheel became stiff and was difficult to turn to the left or the right. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

- Hardy, KY, USA

Loss of power steering

- El Cajon, CA, USA

The contact owns a 2014 Ram 1500. The contact stated that upon starting the vehicle, the message "Service Power Steering" was displayed, and the contact disconnected and reconnected the battery and restart the vehicle; however, upon restarting the vehicle the power steering feature was inoperable. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 146,000.

- Decatur, IN, USA

I started my 2014 Dodge Ram 1500 and began to drive it. Without any prior warnings, my power steering went out. Fortunately, I had not made it to a major road to put any others in danger by not being able to maneuver the vehicle or driving down the highway and possibly wrecking the truck. At this time, I'm currently looking for a mechanic that can assess the damage but was saddened to see how there have been recalls for the electronic power steering system on 2015 and 2016 Dodge Rams but NOT the 2014 when so many others have experienced the same difficulties.

- Evans City, PA, USA