10.0

really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
33,422 miles

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« Read the previous 20 complaints

problem #295

Jul 272024

1500

  • miles
a grinding sound occurs while turning the vehicle. after checking there appears to be a power steering recall for the same power steering motor - just for other years but not for the 2014 model. apparently once the unit fails the vehicle will be steerable but it will be more difficult. if this is a common problem, as it appears to be, a recall would be welcome.

- Haslet, TX, USA

problem #294

Jul 012024

1500

  • miles
I entered the off-ramp slightly turning right from the Interstate when all of a sudden the power steering went out and I heard a dinging sound. The steering wheel jerked left and almost sent me over a 30 ft. drop into a lake. I was very fortunate only to do a 180 degree spin with no damage to my truck.Had I not slowed down more than usual due to the rain I would surely be at the bottom of that lake. After coming to a halt and facing oncoming traffic I found the power steering did-??nt work at all and doing a 3 point turn is not happening because I have 33 inch mud tires on my truck so I inched my way back and forth until I was able to get back into moving traffic. On my way home with no power steering, the power steering light is constantly flashing and all of a sudden I hear another ding. The gas gauge on the instrument panel is now reading Empty when I filled up that morning and I have a flashing Fuel Sensor Fail warning. This issue with the Power Steering needs to be recalled/fixed immediately. This is ridiculous to see nothing has been done and is still being investigated 1 year later with all of the complaints specifically regarding the power steering are right in front of you.

- Jupiter, FL, USA

problem #293

Jul 232024

1500

  • miles
While driving at 50mph power steering went completely out, could not control truck, had I been on a busy street with traffic there would have been an accident. Dealer (over the phone) said this is common with this truck and the electronic power steering system needs to be replaced. Warning light of (Steering wheel/exclamation mark) SERVICE POWER STEERING.

- Fairbanks, AK, USA

problem #292

Jul 232024

1500

  • miles
Driving on the highway, the car loses steering and gets real stiff then over corrects causing vehicle to swerve. It's a know problen for these years and models of the RAM. It's the EPS that fails intermittenly. They said it's vin specific but I strongly disagree. I have no light stating there is an issue on the dashboard. That seems lie a big safety hazard. System doesn't know there's a problem.

- Holland, MA, USA

problem #291

Jul 202024

1500

  • miles
Hi, this is regarding your open investigation #RQ23003 so as to add my car to the number of complaints. It happened on 07/20/24 while my wife was on her way back from grocery shopping. On her way out of parking lot, the warning sign showed up and the power steering had failed suddenly. Even though she did not get into an accident, it was very dangerous and nearly impossible for a women to steer out of situation. Currently, the car is immobilized and waiting to be looked at. FYI, this car has only 60000 miles in odometer and immaculately maintained. I hope you look into this issue. Thank you.

- Queen Creek, AZ, USA

problem #290

Jul 102024

1500

  • miles
When stopping at traffic light steering wheel of 2014 Ram 1500 4 door truck wheel very difficult to turn wheel. Diagnosed at Cutter Dealer in Honolulu, code shows rack and pinion but dealer said no recall on this vehicle.

- Honolulu, HI, USA

problem #289

Jun 302024

1500

  • 114,000 miles
The contact owns a 2014 Ram 1500. The contact stated that upon starting the vehicle, the "Service Power Steering" message was displayed with the power steering assist feature inoperable. Due to the failure, excessive force was needed to steer the vehicle while driving back to the residence. The contact notified the dealer of the failure and was informed that there were no recalls on the VIN. The vehicle was then taken to an independent mechanic where a diagnostic test was performed. The mechanic discovered that the steering rack and pinion was defective and needed to be replaced. Upon investigation, the contact discovered an ongoing investigation NHTSA Action Number: RQ23003 (Steering) which the contact linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 114,000.

- Charlotte, NC, USA

problem #288

Jul 012024

1500

  • miles
The EPS (Electronic Power Steering) failed suddenly, causing the steering wheel to become extremely difficult to turn. The truck would not turn easily creating an unsafe vehicle while driving. A warning lamp turned on only when the power steering failed. The vehicle has not been driven or inspected since the power steering has failed. The two part numbers on the EPS housing are #P68230030AC & #TIC0684C4049

- Naples, FL, USA

problem #287

Jul 022024

1500

  • miles
My steering module sometimes works and sometimes does not. I-??ll go from having power steering to steering going completely manually and other times almost locking up. During turns I have almost gone into the ditch if the steering module stopped working mid turn.

- Hamilton, MT, USA

problem #286

May 272024

1500

  • miles
Steering was fine, then got very tight while driving. Got home turned off truck and let it sit for a while. When I went to drive it again everything was fine. Now it goes in and out from time to time.

- Sarasota, FL, USA

problem #285

Jun 262024

1500

  • miles
I was on my way to work and all of a sudden I lost all power steering almost causing me to get in a head on collision

- Plattsburgh, NY, USA

problem #284

Jun 272024

1500

  • miles
Complete failure of electric steering. Vehicle towed to garage for repairs

- Hilton Head, SC, USA

problem #283

Jun 112024

1500

  • miles
Electronic Power Steering failure 67000 miles. Ram dealer has confirmed the steering module is no longer working. No inspection other than dealer. Only warning was on failure.

- Roseville, CA, USA

problem #282

Jun 232024

1500

  • miles
Power steering suddenly went out while driving luckily I wasn't on the freeway or in the middle of turning. I had my young daughters in the truck. Service power steering like came on after I lost all power steering. No recalls but Ram has many complaints for this issue. got quoted as the Ram dealer $3100 for just the parts and another $700 for labor for the rack and pinion. Parts on back order so I will be without my truck for over a week with no other means of transportation. I only have 68,000 miles on this truck. Unbelievable that this isn't a recall and Ram isn't covering it. Someone is gonna get seriously injured. VB9/ NHTSA 19E-007 Electronic Power Steering Gear.

- Battleground, WA, USA

problem #281

Mar 032024

1500

  • miles
Steering stopped working. There was no accident. Replaced it, but new part still has intermittent steering. No inspection, no warning lights, messages or symptoms before it failed.

- Bentoncity, WA, USA

problem #280

Mar 152024

1500

  • miles
Codes c2209-49, c2200-47, u0121, u11bc, u1110, u1412. ABS, traction control, brake and CEL iluminated. No speedometer and no power steering. Codes will not clear. All wheelspeed sensors are operational per scantool in live data mode. Issue not confermed by dealer or independant as the cost is outrageous. And i cannot find a recall to repair issue. These issues i have had since March 2024. Cost for me to repair would be approximately $1200. Safety systems like these should not need a recall they-??ve had years to resolve issues with ABS problems. I-??m hoping that Mopar sees these issues with other people and has a recall on the problem. My wife won-??t even drive the truck.

- Milton, FL, USA

problem #279

May 262024

1500

  • miles
Electonic Power Steering failed. Unable to steer vehicle. After starting vehicle, steering felt locked. Had vehicle towed to independent service center. Initially did not fail with independent service center however, with second attempt by independent service center, it did fail. Therefore, problem is intermittent. Independent service center's diagnostic test found it to be a recall issue, 19E-077, and we were advised to go to dealership. Vehicle was towed to Firkins dealership. Through dealership and multiple calls to FCA and NHTSA claims no recall advisories and no such recall number found. FYI, we have had two other unrelated recalls that the FCA had no record of. Dealership did tell us they have had 7 of these steering issues in the last year. The EPS warning did appear on dashboard.

- Bradenton, FL, USA

problem #278

May 212024

1500

  • miles
Driving my 2014 Ram 1500 SLT (approx 95000mi) truck home from work and the electronic power steering just stopped working. Had a very difficult time trying to navigate home on the highway. Upon self inspection I determined the power steering rack went bad from water intrusion because of a faulty rubber boot that you cant readily see with a slit in it. And also blew the fuse mounted to the battery. These steering racks are in short supply for some unkown reason, are difficult to find, and ungoldy expensive. I ordered the new parts and did the install myself to save money but it was still $2200+ for someting that should be an absolute safety issue or recall. The electronics are supposedly coated in a water proofing compound. I returned the junk part to the origin of purchase (Rock Auto) to get my petty $75 core charge back. I am only submitting this because I believe it is an extreme safety hazzard on such an important component of a vehicle. After whole replacement with expensive current revisioned parts I now have a functioning vehicle again.

- Maxwell, IA, USA

problem #277

Jun 072024

1500

  • miles
i was driving down the road and the power steering just went out. No warning at all that this was about to happen. I was VERY lucky I was driving on a straight road. If I was in a turn I would have been off the road without a doubt.

- Moore, SC, USA

problem #276

May 312024

1500

  • miles
The Electric Power Steering failed while I was driving on the highway. I had to drive with a stiff steering wheel all the way home. It was a hazard to me and other drivers on the road. This problem has been reported by multiple other Ram owners. There was a warning signal when the EPS failed.

- Lady Lake, FL, USA

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