Our power steering has stopped working and there was a recall on Ram 1500 models for this defect but not for the 2014 which has the same steering component. We would like the 2014 model and any model that has the same defective steering to be included. This is a very expensive fix and very dangerous to operate like this

- Howell, MI, USA

Loss of steering

- Palm Coast, FL, USA

Vehicle is a 2014 Ram 1500 with electric rack and pinion steering. The truck has 96XXX miles on it. When starting the truck the "service power steering" warning comes on in the info center and truck does not have power steering and is very difficult to turn. There have been times that the steering warning lamp is on on startup (different than the "service power steering" warning) and the steering doesn't work. This is a widespread issue with this model of truck. After trouble shooting it has been determined the electronic module is bad and it is $4200 to replace at the dealer. There was a limited recall on the 2016 models for the same problem but for a very limited number of trucks. This is an ongoing issue for these trucks. It's not a mater of if they fail it is a matter of when. Most of the reports I have read is that they fail between 60- 100K miles. This is Very dangerous if it fails when driving. Since this has been not recalled the problem doesn't show up on a carfax or any other car reports so you have no idea this is a thing until it happens to you.

- Panama City, FL, USA

Power steering quit working while I was driving without warning. I have replaced the battery and tried numerous solutions and they have not resulted in fixing the power steering. Outside of replacing the entire rack, I have run out of options. My fear is that if I had been with my children, driving on a winding road, or otherwise, this error could have cost me thousands of dollars or totaled the vehicle and/or caused innumerable cost of damage to property or other vehicles and people. Without a resolution, the vehicle is rendered inoperable. According to the Mooar website [XXX] ) cost to replace has been estimated to be between $3105-$3870 before adding the service fees. This is a vehicle that our family of five needs. It is also something that is too costly to repair and we cannot trade it in or sell it for any real value. This issue is a safety concern that should be addressed of the highest concern. Other 2014 Ram 1500-??s have been recalled due to concerns regarding the power steering; however, our vehicle was not given a recall. [XXX] ). I feel that this defect is extremely dangerous. Without warning, the power steering will intermittently stop working. Trying the truck off and waiting sometimes solves the issue but that isn-??t always the case and expecting customers to drive a vehicle that has a defect that is a hazard, is irresponsible and has already cost our family money that we have needed for other expenses. Thank you for allowing me to contact you and I look forward to hearing from you with a solution to this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Camp Lejeune, NC, USA

While driving on the expressway power steering went out. My wife was driving with my granddaughter in the car with her. Looks like there has already been a recall on this year ram 1500 but not my specific VIN? From what i am seeing here it should be included

- Jacksonville , FL, USA

While driving electric power steering stopped working almost having an incident. The steering gets hard and soft and when turning it has difficulties straightening outright on road. Not sure if this part of the ram recall.

- Milwaukee, WI, USA

The contact owns a 2014 Ram 1500. The contact stated that while reversing and turning the steering wheel to the left, the steering wheel seized. The contact stated that the power steering warning light illuminated, and the vehicle was towed to the residence. The vehicle was towed to the dealer where it was diagnosed and determined that the rack and pinion had failed, and the electric power steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.

- Willis, TX, USA

I turn the truck on to leave said place, put the truck in reverse, try to turn steering wheel and it wouldn-??t turn. Then a steering wheel light comes on with an ! Exclamation point. I start looking up issues on rack and pinion steering issues for the Vin number. That shows that a lot of people have been having the same issues so I take my truck to the dealership after calling and confirming that there was a recall, and after running their test or whatever now they-??re saying that there is no recall so here I am filing report because I need there to be a recall on this. There-??s multiple people that I-??ve been going through the same issue. I also cannot afford a 4000to $5000 bill to get it fixed.

- Willis, TX, USA

Power steering went out while driving, took the truck for inspection, noticed that went turn either way power steering motor will do the opposite, very dangerous in my opinion, seen in the news couple head to head collision involving a ram going into the oposite lane on a highway, multiple casualties were reported, that makes me wonder if the power steering was at fault, making the truck turn suddenly, I can only imagine going 70mph and having the issue that my truck is showing, very dangerous, these needs to be look out, millions of trucks out there with the same type of power steering.

- South Bend, IN, USA

The electric power steering is faulty in these vehicles. 2015-2016 year models were recalled for this issue, but 2014's were not included even though they use the same electric steering rack. This repair is $3-4000

- Beaufort, SC, USA

Intermittent power steering loss.

- Las Vegas, NV, USA

The contact owned a 2014 Ram 1500. The contact stated that while driving 45-50 MPH and making a turn on a curvy road, the vehicle lost power steering functionality inadvertently, causing the contact to lose control of the vehicle. The vehicle crashed into a guardrail. There was no warning light illuminated. The contact was able to drive to the residence; however, the power steering failure persisted. The contact went to the emergency room later and was informed that he had sustained multiple sprains and strains on the neck. The insurance company towed the vehicle from the residence and later informed the contact that the vehicle was most likely totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 124,600. The VIN was not available.

- Washingtonville, OH, USA

The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 156,000.

- Hanson, MA, USA

The power steering went out with no warning which could have caused a catastrophic accident with possible death or a deadly accident!

- Garner, NC, USA

I literally got in my the truck and the power steering no longer worked no warning lights just no longer worked.

- Lehi, UT, USA

Steering was intermittent for some time now.is completely out

- Linton, IN, USA

Electric Power Steering goes out intermittently. Common issue with these trucks. I believe the recall needs to be expanded. Doubtful I'll waste money fixing it myself. May just have to shop around for a new GM or Ford since Ram is no longer American owned.

- Tuscumbia, AL, USA

My Electronic Power Steering Rack failed intermittently. After further research, I discovered that other Ram year models between 2013 and 2019 had recalls on the electric assited power steering rack. Unfortunately, my VIN is NOT subject to any of the recalls mentioned above even though some of the parts are the same. I believe that the Rack or it's inner individual parts is defective in it's design and unsafe, as the power steering can fail during operation, causing a loss of control and could result in a crash. The part has now completely failed and the vehicle is parked and not driveable. It is available for inspection here at my residence. I have not had the truck inspected by a Dodge dealer since the VIN is NOT under a steering recall. I am certain that it should be. Driving the vehicle could be dangerous and deadly with this kind of failure.

- Cypress, TX, USA

This problem first surfaced during the fall of 2023. Starting the vehicle having been parked overnight, the electonic power steering on the Ram 1500 failed. This made steering the vehicle especially difficult. Very hard turning. Difficult to maneuver into tight spaces, turns, and parking spots. A right turn into the right lane is almost impossible due to the exaggerated turn radius required without the EPS. The dashboard does show a red urgency light that looks like a steering wheel with exclamation points on the left and right sides. This was the first time the power steering failed. A couple days later the system returned and functioned normally. However, several times since then, particularly during high humidity, rain, or even after certain snow events, the power steering has failed to operate properly. As of this writing, on May 1, 2025, we have been without benefit of the EPS since December 2024. Even though the days are no longer humid and they are getting warmer, the system has not reverted to full operation. In early 2024 a Dodge sales and service garage gave a quote to replace the entire rack and pinion, stating that there was a computer component on there that needed replacing. Calls to two more repairmen and online Internet searches returned the same general price quotes. Online searches into this problem show that there are many other complaints of the same type of malfunction for the Ram 1500 over the past about six years.

- Inver Grove Heights, MN, USA

The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000.

- Hermitage, TN, USA