The contact owns a 2014 Ram 1500. The contact stated while driving approximately 35 MPH, the vehicle veered to the right independently. The contact used force to turn the steering wheel. There was no warning light illuminated. The contact stated that on another occasion, while driving 60 MPH, with the cruise control activated, the vehicle failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the steering box and rack and pinion had failed. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

- Ossineke, MI, USA

My power steering stopped working down the highway at 70 mph. I almost lost control into a ditch.

- O’Fallon , MO, USA

I was on my way home from work in Texas and after a couple of turns and curves it suddenly just got really hard to steer. I looked down at my cluster in confusion as to what was going on and the steering light was flashing. Luckily for me I decided to take back way home, less traffic. Made it home safely and vehicle hasn't nor is going anywhere untill a solution is avaiable or next step. And truck is available for inspection. This was my first stop to see if issuse was on a recall list. Apparently I'm not the only one affected by this.. 2014 Ram 1500 5.7l hemi 4x4 lonestar 191,000 miles.

- Kilgore, TX, USA

The Power steering system on our 2014 Ram is faulty and we were told there is a recall associated with this issue but it does not include our Vin Number. If this is a known issue with the Rams from 2013-2016 why haven't all the models been recalled. As of this time the issue only happens when first starting the truck and then the warning light goes off. We are afraid to drive this vehicle.

- Hermitage, TN, USA

The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 40 MPH and making a lane change, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact stopped the vehicle and had not turned off the vehicle. The contact stated that it was difficult to turn the steering wheel to the left or the right. The contact had taken the vehicle to an independent mechanic who diagnosed that the electric power steering assist had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.

- Hodgenville, KY, USA

My electric power steering rack has failed. The vehicle is very hard to steer and unsafe to drive. I know there was a recent recall affecting 1500 Rams which included my model year of 2014. But my VIN was excluded for some reason. I think the recall should be expanded to include my VIN, as the problem is exactly the same. I have not been in an accident with vehicle - it's just not safe to drive.

- Henrietta, NY, USA

ABS module failure. Doesn-??t allow traction control, ABS, or cruise control to work. Module was diagnosed bad at dealership and Chrysler can-??t get a replacement module manufactured. Have already paid for the module in August of last year and still can-??t get one.

- Daphne, AL, USA

Parked my truck and service power steering light came on. Took it to the dealer and they confirmed that it is the power steering control module failed internally. I see that there is a common problem with the same issue, I bought this truck and it only has 37,000 miles on

- Robinson, IL, USA

The contact owns a 2014 Ram 1500. The contact stated while driving at 50 MPH, the vehicle became difficult to maneuver. The Electronic Power Steering warning light was illuminated. The vehicle was taken back to the residence. The contact used a diagnostic tool to diagnose the vehicle and determined that the steering rack and pinion needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

- Genoa, NY, USA

The electric power steering (EPS) system on my 2014 Ram 1500 has intermittently failed, most recently when transitioning from idle, such as leaving a parking lot, and during deep turns. This marks the third time I've experienced steering-related issues with this truck. Each time the EPS fails, a "Service Power Steering" alert appears, and the steering becomes extremely difficult, posing a serious safety risk, especially in situations requiring precise maneuvering or sudden corrections. A sudden loss of steering control could lead to a collision, potentially resulting in serious injury or death. This issue has been previously repaired twice-?"once by the original dealer and once under warranty after I purchased the truck, without prior knowledge of the problem. Despite these repairs, the failure has returned, indicating an unresolved or recurring defect. The issue has not yet been diagnosed or confirmed by a dealer or independent mechanic for this latest occurrence. The vehicle is available for inspection upon request.

- Oak Park, MI, USA

The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel was seized, and the power steering warning light was illuminated. The vehicle was restarted, and the contact stated that the steering wheel became difficult to turn. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

- Kingsford Heights, IN, USA

On or about [XXX], I was traveling on [XXX] in Thomasville GA. As I turned left onto [XXX} The steering wheel suddenly, without notice, locked left a spun right to 12 o'clock, , straight alignment which caused my left risk to to snap and I believe would have been broken if I had not let go of the steering wheel. This caused the vehicle to veer into the left lane slightly across the center lane where oncoming traffic deemed it necessary to veer right to curbside to prevent a collision. Although almost impossible to steer, I managed to turn it around and get it back into my yard which is approximately 800 feet. The steering remained almost impossible to steer after a few checks and then and now it is permanently locked. There were at the time of incident, no warning lights. There after: the service power steering light appears. Thomasville Chrysler, Dodge, Jeep, Ram advised that the EPS rack and pinion is the cause and has to be replaced. I contacted Chrysler Customer service and spoke to customer service representative Ian who advised a recall for this issue is forthcoming and he allegedly tried to assist with this repair. However other customer service representatives deny Ian's statement to me and even claim that he does not work there. The claim number he provided to me is case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Thomasville, GA, USA

Steering started getting very tight and wheel not returning properly to center. I actually have to pull the wheel back to go straight. Truck will drift in a lane from right to left however very tight steering makes it hard to correct easily. According to dealership these trucks have a common problem with the electronic rack and pinion and it needs to be replaced.

- Westdeptford, NJ, USA

The contact owns a 2014 Ram 1500. The contact stated while driving approximately 65 MPH and following a curve to the right, the steering wheel was very difficult to turn. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but occurred at various speeds while turning to the right or the left. The contact researched online and became aware that there were many reports of intermittent failures of the power steering assist with similar vehicles. The contact had not taken the vehicle to a dealer or to an independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 161,835.

- Wichita, KS, USA

On 2/20/25 I was driving making a turn it was hard to turn I checked to power steering fluid and it was fine. I checked for any leaks there was none. Then I took it to the mechanic and they said I need a new Steering Gear Assembly ( around $4,000) ?-??-??? I see there are a lot of other people having the same problems with the Ram1500.

- Hackettstown, NJ, USA

My power steering has suddenly become intermittent. It works sporadically during a turn. I am receiving no warning signs or codes for this problem. I have read on line that there was a study being done by NHTSA (2003) about a possible recall for this issue. Can you tell me the results of the findings" Has the study been completed"

- Lorain, OH, USA

I was driving in a 55 MPH 2 lane road, when all of sudden the power steering went out. I had to man handle the steering wheel back to my house. It has 122000 miles on it but that should never happen, could of been a real bad outcome. I have checked out everything and have narrowed it down to the EPS system.

- Kinston, NC, USA

I parked my truck which had been having no problems and went to get back in it the next day and the steering wheel light came on in the dash and the steering wheel was locked up. Spoke with a dodge dealership and they said they was aware of the problems unfortunately there was no recall on this and my only option is to buy a whole new steering rack which is not cheap. Truck is available for inspection but there is know way to drive it but does startup and everything else works properly. Just glad this happened while truck was sitting still and not driving down the road.

- Staunton , VA, USA

Power steering locked up while driving.

- Comfort , TX, USA

I have a complete loss of power steering on my vehicle. At first it was intermittent. I could be driving the vehicle and lose power steering. I could have power steering, shut the vehicle off and restart it and have no power steering. Early on when I lost power steering I could put the scanner on which it would indicate code c2217, clear the code and power steering would resume. This no longer works and there is complete power steering loss. I contacted Ram customer service on 12/23/2024 and was given case id 91757632. I contacted them on 1/22/2025 and was given case id 91960594. I was promised that someone would contact me within 24 hours, no response. I then contacted them on 2/3/2025 and was given the same promise with no response. On 2/5/2025 I once again called Ram customer support and asked to speak with a manager. I was told that I would be contacted within 24 to 48 hours which they documented via email, no response. From my research I have learned that the probable cause is a manufacturing defect being a contaminated circuit board. Recall S19 has been issued for 2015/2016 trucks but to date not for mine. I am left with a life threatening vehicle and I cannot even begin to describe the runaround that these representatives have given me.

- Tunkhannock, PA, USA