While traveling on a highway at a speed of around 55 MPH, I experienced an abrupt and complete failure of the electronic power steering system in my 2014 Ram 1500. The steering wheel became extremely difficult to turn, and I lost the usual responsiveness and control I have come to expect from my vehicle. This sudden loss of steering assistance occurred without any prior warning signs, such as unusual noises, dashboard alerts, or steering resistance. It was a frightening experience that compromised my safety and the safety of others on the road. The failure of the EPS system at such a high speed created an urgent safety hazard. The difficulty in steering made it challenging to maintain lane control and respond effectively to road conditions. This not only increased the risk of a collision but also made the vehicle highly unstable and difficult to maneuver. Had there been a sudden need to change lanes or avoid an obstacle, the consequences could have been dire. In addition to the immediate safety concerns, the situation has been further aggravated by the unavailability of repair parts. After the incident, I promptly contacted several authorized dealerships and repair centers to address the EPS issue. I was informed that the necessary parts for the repair are currently unavailable on a national level. This unavailability of parts has left my vehicle inoperable and has resulted in significant inconvenience and frustration. The inability to procure repair parts not only delays the resolution of this critical issue but also raises questions about the reliability and longevity of the EPS system in this model. It is concerning that a critical component of the steering system, essential for safe vehicle operation, is not readily accessible for repair or replacement.

- Miramar , FL, USA

While driving the power steering stopped working. A red steering wheel light started flashing on the dash.

- Royal Palm Beach, FL, USA

Was leaving work today and power steering quit working learned about this is a common issue after I finally made it home with no power steering

- Bishop, GA, USA

a grinding sound occurs while turning the vehicle. after checking there appears to be a power steering recall for the same power steering motor - just for other years but not for the 2014 model. apparently once the unit fails the vehicle will be steerable but it will be more difficult. if this is a common problem, as it appears to be, a recall would be welcome.

- Haslet, TX, USA

I entered the off-ramp slightly turning right from the Interstate when all of a sudden the power steering went out and I heard a dinging sound. The steering wheel jerked left and almost sent me over a 30 ft. drop into a lake. I was very fortunate only to do a 180 degree spin with no damage to my truck.Had I not slowed down more than usual due to the rain I would surely be at the bottom of that lake. After coming to a halt and facing oncoming traffic I found the power steering did-??nt work at all and doing a 3 point turn is not happening because I have 33 inch mud tires on my truck so I inched my way back and forth until I was able to get back into moving traffic. On my way home with no power steering, the power steering light is constantly flashing and all of a sudden I hear another ding. The gas gauge on the instrument panel is now reading Empty when I filled up that morning and I have a flashing Fuel Sensor Fail warning. This issue with the Power Steering needs to be recalled/fixed immediately. This is ridiculous to see nothing has been done and is still being investigated 1 year later with all of the complaints specifically regarding the power steering are right in front of you.

- Jupiter, FL, USA

While driving at 50mph power steering went completely out, could not control truck, had I been on a busy street with traffic there would have been an accident. Dealer (over the phone) said this is common with this truck and the electronic power steering system needs to be replaced. Warning light of (Steering wheel/exclamation mark) SERVICE POWER STEERING.

- Fairbanks, AK, USA

Driving on the highway, the car loses steering and gets real stiff then over corrects causing vehicle to swerve. It's a know problen for these years and models of the RAM. It's the EPS that fails intermittenly. They said it's vin specific but I strongly disagree. I have no light stating there is an issue on the dashboard. That seems lie a big safety hazard. System doesn't know there's a problem.

- Holland, MA, USA

Hi, this is regarding your open investigation #RQ23003 so as to add my car to the number of complaints. It happened on 07/20/24 while my wife was on her way back from grocery shopping. On her way out of parking lot, the warning sign showed up and the power steering had failed suddenly. Even though she did not get into an accident, it was very dangerous and nearly impossible for a women to steer out of situation. Currently, the car is immobilized and waiting to be looked at. FYI, this car has only 60000 miles in odometer and immaculately maintained. I hope you look into this issue. Thank you.

- Queen Creek, AZ, USA

When stopping at traffic light steering wheel of 2014 Ram 1500 4 door truck wheel very difficult to turn wheel. Diagnosed at Cutter Dealer in Honolulu, code shows rack and pinion but dealer said no recall on this vehicle.

- Honolulu, HI, USA

The contact owns a 2014 Ram 1500. The contact stated that upon starting the vehicle, the "Service Power Steering" message was displayed with the power steering assist feature inoperable. Due to the failure, excessive force was needed to steer the vehicle while driving back to the residence. The contact notified the dealer of the failure and was informed that there were no recalls on the VIN. The vehicle was then taken to an independent mechanic where a diagnostic test was performed. The mechanic discovered that the steering rack and pinion was defective and needed to be replaced. Upon investigation, the contact discovered an ongoing investigation NHTSA Action Number: RQ23003 (Steering) which the contact linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 114,000.

- Charlotte, NC, USA

The EPS (Electronic Power Steering) failed suddenly, causing the steering wheel to become extremely difficult to turn. The truck would not turn easily creating an unsafe vehicle while driving. A warning lamp turned on only when the power steering failed. The vehicle has not been driven or inspected since the power steering has failed. The two part numbers on the EPS housing are #P68230030AC & #TIC0684C4049

- Naples, FL, USA

My steering module sometimes works and sometimes does not. I-??ll go from having power steering to steering going completely manually and other times almost locking up. During turns I have almost gone into the ditch if the steering module stopped working mid turn.

- Hamilton, MT, USA

Steering was fine, then got very tight while driving. Got home turned off truck and let it sit for a while. When I went to drive it again everything was fine. Now it goes in and out from time to time.

- Sarasota, FL, USA

I was on my way to work and all of a sudden I lost all power steering almost causing me to get in a head on collision

- Plattsburgh, NY, USA

Complete failure of electric steering. Vehicle towed to garage for repairs

- Hilton Head, SC, USA

Electronic Power Steering failure 67000 miles. Ram dealer has confirmed the steering module is no longer working. No inspection other than dealer. Only warning was on failure.

- Roseville, CA, USA

Power steering suddenly went out while driving luckily I wasn't on the freeway or in the middle of turning. I had my young daughters in the truck. Service power steering like came on after I lost all power steering. No recalls but Ram has many complaints for this issue. got quoted as the Ram dealer $3100 for just the parts and another $700 for labor for the rack and pinion. Parts on back order so I will be without my truck for over a week with no other means of transportation. I only have 68,000 miles on this truck. Unbelievable that this isn't a recall and Ram isn't covering it. Someone is gonna get seriously injured. VB9/ NHTSA 19E-007 Electronic Power Steering Gear.

- Battleground, WA, USA

Steering stopped working. There was no accident. Replaced it, but new part still has intermittent steering. No inspection, no warning lights, messages or symptoms before it failed.

- Bentoncity, WA, USA

Codes c2209-49, c2200-47, u0121, u11bc, u1110, u1412. ABS, traction control, brake and CEL iluminated. No speedometer and no power steering. Codes will not clear. All wheelspeed sensors are operational per scantool in live data mode. Issue not confermed by dealer or independant as the cost is outrageous. And i cannot find a recall to repair issue. These issues i have had since March 2024. Cost for me to repair would be approximately $1200. Safety systems like these should not need a recall they-??ve had years to resolve issues with ABS problems. I-??m hoping that Mopar sees these issues with other people and has a recall on the problem. My wife won-??t even drive the truck.

- Milton, FL, USA

Electonic Power Steering failed. Unable to steer vehicle. After starting vehicle, steering felt locked. Had vehicle towed to independent service center. Initially did not fail with independent service center however, with second attempt by independent service center, it did fail. Therefore, problem is intermittent. Independent service center's diagnostic test found it to be a recall issue, 19E-077, and we were advised to go to dealership. Vehicle was towed to Firkins dealership. Through dealership and multiple calls to FCA and NHTSA claims no recall advisories and no such recall number found. FYI, we have had two other unrelated recalls that the FCA had no record of. Dealership did tell us they have had 7 of these steering issues in the last year. The EPS warning did appear on dashboard.

- Bradenton, FL, USA