10.0

really awful
Crashes / Fires:
20 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
32,779 miles

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« Read the previous 20 complaints

problem #364

Feb 012025

1500

  • miles
The power steering motor died. My 2014 RAM 1500 is no longer drivable due to not being able to steer. My truck is currently at the dealership, and it is going to cost $4050 to replace the part. I have 117k miles on the truck and it is almost 10 years old, major components like the power steering should not go out this early in the vehicle's life. I do not see a recall currently opened, but I do see where several people have posted the same issue as me.

- Conway, AR, USA

problem #363

Nov 052024

1500

  • miles
My electric power steering stopped working at first it was intermittent only happening randomly but after restarting the vehicle it would work again then it finally stopped working while on the highway I sprained my hand maneuvering the vehicle safely out of the fast moving traffic cannot move the steering wheel it-??s hard to do and it is very costly other vehicles just like mine have recalls over this why not mine

- Harlingen, TX, USA

problem #362

Dec 302024

1500

  • miles
Electric Power steering (EPS) Warning lamp came on while driving this 2014 Ram 1500 Crew Cab 4x4 1500 Big Horn and had no power steering! Mechanic states approximately $4k to replace rack and pinion steering. Searching there are thousands of these trucks out there with the same problem. I have checked the Ram "recall" and the S/N on this gear does not match any of those listed. Terrible design and FCA needs to step up to the plate and make this right for Ram Owners before more are injured or worse. Truck will be parked it it not safe to drive and who has four grand laying around to fix these trucks?

- Roff, OK, USA

problem #361

Jul 272024

1500

  • miles
The Electronic Power Steering (EPS) module in my 2014 RAM 1500 fails consistently (each time) when the vehicle is started. To date, the EPS module begins working within 10 to 20 minutes of vehicle start-up but does not provide any confidence in it's continued operation. The vehicle has reeently been in for replacement of the EPS module, including the rack and pinion system. When the EPS module is not working, there is no power steering assist, and driving the vehicle puts the driver, other occupants and surrounding vehicles/pedestrians in danger, especially were it to fail unexpectedly during operation. The problem has been confirmed to require replacement of the EPS module at Earnhardt CDJR in Gilbert, Arizona in October 2024. It was confirmed again by an independent service center on January 15, 2025 and has recently been in for repair/replacement. While this particular vehicle has not been inspected by the manufacturer, there has been a recall of the EPS module for 2013-2019 RAM 1500s, so the problem has been acknowledged by the manufacturer. No warning lamps or messages appeared prior to the failure. Following the initial failure, each time the vehicle is started the "Service Power Steering" warning lamp and message appears. The warning lamp and message turn off when the EPS module begins working.

- Mesa, AZ, USA

problem #360

Jan 272025

1500

  • miles
On January 27 I started my truck to drive and within minutes the power steering became extremely difficult and impossible to turn. I believe it's the EPS system failure which I have found out is know to fail in the trucks., There were not any warning messages until it happened.it is available for inspection

- Jacksonville, FL, USA

problem #359

Jan 232025

1500

  • miles
While driving, the electronic power steering stopped working and caused the steering to lock. Had to take urgent maneuvers to get stopped while not being able to steer. A red power steering warning light popped and flashed on the dash. The truck was turned off and started again and the light and issue went away. Started the truck again the next day, light and power steering light was on again (with steering locked). Turned off, started again and the light is gone and power steering works. Appears to be an electrical or related issue. This has not been taken to the shop as of yet as it happened these past few days. Looking into history and options and found this active NHTSA Action Number: RQ23003 which is an exact match for my experience. We are looking into options for repair but seems the entire rack and pinion will need to be replaced for a non-mechanical, electrical issue. Cost are estimated to be over $3k.

- Mesa, AZ, USA

problem #358

Jan 212025

1500

  • 162,975 miles
The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel seized with the service power steering warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the EPS gear assembly had failed and needed to be replaced. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 19E077000 (Steering). The contact was referred to the NHSTA Hotline for assistance. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 162,975.

- Riverside, CA, USA

problem #357

Nov 282024

1500

  • miles
Power steering failure when temperature drops below freezing.

- Roebuck, SC, USA

problem #356

Jan 272024

1500

  • miles
Power steering failed while driving down road. Turn off and back on and it-??s fine then went out after like 5 minutes

- Lehigh Acres, FL, USA

problem #355

Dec 122024

1500

  • miles
The electric power steering failed without notice on 12-12-24. I was driving all day with no incident. I stoped for about 5 minutes and when I restarted my truck the steering wheel was stiff. Received a warning light to service power steering. I had no choice but to drive back home without the power steering working with much difficulty. I then scanned the truck and it gave me fault code C2217 status:MIL/CONFIRMED - Electric Power Steering Module Internal: No Sub Type Information. After disconnecting all connections and confirming there wasn-??t no corrosion present, I cleaned all connections to the battery as a precaution and once everything was put back the power steering worked. Everything worked perfectly until 1-3-25 when the power steering went out again with the same fault code. I was able to get the truck home where I reinspected all connections. Once I reconnected everything the power steering worked again. It continued to work until 1-6-25 and has not worked since. Mechanic confirmed that the power steering module failed and the entire rack and pinion assembly needs to be replaced. He also mentioned this is a common issue with these trucks and there was an open investigation on FCA due to it. When the power steering fails it creates a safety risk to everyone on the road due to the fact the truck is extremely difficult the steer and can lead to an accident. The truck is currently available for inspection upon request due to the high cost of repair.

- Davie, FL, USA

problem #354

Oct 012024

1500

  • 0 miles
The contact owns a 2014 Ram 1500. The contact stated that while driving at undisclosed speeds, the power steering assist became inoperable. The power steering warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (STEERING). The vehicle was taken to the local dealer, where it was diagnosed and determined that the electric power steering unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was unknown.

- Largo, FL, USA

problem #353

Sep 272024

1500

  • miles
Eps locked out..unable to drive on way to my brothers funeral..Sept 27 2024

- Smiths Station, AL, USA

problem #352

Dec 272024

1500

  • miles
Power steering keeps going in and out while trying to drive. Unsafe when turning when it does not want to turn them all of a sudden will just begin turning. While trying to navigate turns you also have to bring wheel back to straight position your self as the steering wheel will lock and hold your current turning radius

- West Lafayette, IN, USA

problem #351

Dec 232024

1500

  • miles
Loss of power steering. Vehicle is available for inspection upon request. Difficulty steering vehicle at all speeds. The issue has not been confirmed by a service center. The vehicle has not been inspected. There were no warning lamps, messages or symptoms of the problem prior to failure.

- Krakow, WI, USA

problem #350

Oct 302024

1500

  • miles
Lost all control to the Electronic power steering. There is no power steering at all. Very dangerous to drive.

- Largo , FL, USA

problem #349

Dec 282024

1500

  • miles
Power steering stopped working suddenly. Truck was at the dealership for an oil change and the power steering stopped working. If you would have been on the highway this could be very dangerous especially if you are someone without a lot of arm strength because the steering becomes very difficult.

- Snow Hill, NC, USA

problem #348

Sep 102024

1500

  • miles
Electronic power steering has gone out twice. The first time it went as I was leaving a fast food drive through. Warning light came on as it happened. No one except my mechanic has inspected the vehicle but I will have to repair it out of po let until the investigation is complete. I almost had to drive over the curb since steering it was nearly impossible. It has since gone out again. Thankfully in my driveway. I know there is an investigation into this and I would like to be added to the list of complaints and hopefully this ends up being a recall.

- Levant, ME, USA

problem #347

Nov 262024

1500

  • miles
Recently, I started having problems with my electric power steering. While driving I would experience sudden loss of power and the power steering service light would start flashing. This happened on multiple occasions without a warning. It also happens at random times so I decided to do some investigating on NHTSA-??s website. I saw there was a recall issued for Ram 1500s models between 2013-2016 ( Recall VB9) so I contacted my nearest Chrysler dealer to obtain more information. I was told that my Vin is not related to the recall however, I feel like my vehicle should be included in this recall due to the fact that I am experiencing the same mechanical problems listed on the recall.

- Avondale, AZ, USA

problem #346

Sep 302024

1500

  • 166,000 miles
The contact owns a 2014 Ram 1500. The contact stated that when attempting to make a left turn, the steering wheel spun back to center and then locked. The failure caused the vehicle to move into oncoming traffic. The contact was able to maneuver the steering wheel with an excessive amount of force and drive home. The sudden movement of the steering wheel was so severe it caused the contact to have severe swelling for a few days due to the steering wheel twisting and popping their wrist. There was no medical attention needed. The vehicle was taken to the dealer who diagnosed that the power steering had failed. The dealer confirmed that it was a known failure for the vehicle. The vehicle had not been repaired The manufacturer was made aware of the failure and opened a claim. The failure mileage was 166,000.

- Thomasville, GA, USA

problem #345

Apr 152024

1500

  • 21,534 miles
The contact owns a 2014 Ram 1500. The contact stated that occasionally while the vehicle was parked or driving, the service power steering warning light illuminated. The contact stated that the vehicle was then unable to be operated as designed. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and informed contact that the VIN was not under recall. The failure mileage was 21,534.

- Little Falls, MN, USA

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