10.0
really awful- Crashes / Fires:
- 20 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 32,779 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Had problems with the power steering failing for no particular reason. Ended up bringing it into the shop to find out what was wrong and there was an internal failure with the electronic power steering rack. They told me the whole unit needed to be replaced.
- Jamestown, ND, USA
The contact owns a 2014 Ram 1500. The contact stated that during the cold weather months, the "Service Power Steering" message would appear on the instrument panel. The contact stated that the steering wheel would become stiff and excessive force was needed to steer the vehicle. The steering failure was intermittent at first but became permanent. Upon investigation, the contact related the failure to NHTSA Action Number: RQ23003 (Steering). The dealer was notified of the failure and the contact was informed that the steering rack needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.
- Palatine, IL, USA
While driving and making a left turn, without any warning, the vehicles electrical power steering rack failed and seized. Once loss of power steering, wheel wanted to stay straight and almost caused accident by nearly colliding with another turning vehicle. In order to avoid collision, I turned the wheel as hard as I could, which resulted in needing new steering linkages as they bent trying to steer with the rack motor seized. Car had to be towed to nearest dealership for a $4,400 repair.
- Morris Plains, NJ, USA
EPS system quit working and no power steering. Code ?2217-00. It is available to be inspected. Currently being looked at by Tempe Ram service center in Az. System going out while driving can cause death-??s and injury. No issues prior to lights and code and steering wheel stiffening. Also Intermittent cruise control issues with it not wanting to go into and out of cruise. Will not always come out of cruise control when cancelled with button. Previously took in for recall check and dealership said it did not meet recall criteria problem still persists.
- Chandler, AZ, USA
The contact owns a 2014 Ram 1500. The contact stated while pulling out of the driveway, the steering wheel was significantly difficult to turn. The message "Service Power Steering" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted while driving at 25-30 MPH. The contact stated that upon turning off and restarting the vehicle at the gas station, the vehicle regained power steering functionality. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 194,900.
- Jamestown, ND, USA
The contact owns a 2014 Ram 1500. The contact stated while driving 60-70 MPH, the vehicle inadvertently lost power steering functionality. There was no warning light illuminated. The contact pulled over to the side of the road. The contact then received a ride to the residence. The vehicle was towed to the residence. The contact stated that the failure had been recurring intermittently while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
- Saint Louis, MO, USA
The contact owns a 2014 Ram 1500. The contact stated while driving at approximately 20 MPH, the vehicle became difficult to maneuver. The power steering control module assist warning light was illuminated. The vehicle was taken back to the place of residence. A dealer was not contacted and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 175,000.?
- Novi, MI, USA
The contact owns a 2014 RAM 1500. The contact stated while driving at an undisclosed speed, the steering failed to function as intended. The contact stated while making a left turn, the power steering seized. In addition, an unknown warning light illuminated. The contact depressed the brake pedal and pulled the steering wheel excessively hard to complete the left turn and to avoid having a crash. The vehicle was driven to the contact's residence. The vehicle was taken to the dealer where it was diagnosed with a failed power steering module. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
- Poolesville, MD, USA
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 20 MPH and making a left turn, the power steering message was displayed, and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 28,000.
- Inverness, FL, USA
Electronic Power Steering suddenly stopped working.
- Houston, TX, USA
My truck has 57,000 miles it's a 2014 ram 1500 and overnight the power steering unit failed. Replacement part from mopar is $2,100. Luckily I wasn't driving when this happened but there were no early signs of failure. Tried to go to work and couldn't drive the vehicle because the electric power steering unit had an internal software failure and is not driveable
- Portersville, PA, USA
The electrical power steering has failed for seemingly no reason. Multiple people have reported this issue and it-??s a very expensive repair
- Conroe, TX, USA
Electric power steering failure. Very common according to internet research and nothing has been done to recall this issue
- Jurupa Valley, CA, USA
The Power Steering (All electrical system) is intermittently failing and I believe is a huge safety issue. The dealerships claim my vehicle does not have a recall for such an issue, but when I google it seems to indicate that the Ram 2014 (13-19 models) were part of a recall for a potential issue with the electronic power steering (EPS) circuit card. which could lead to inconsistent steering and potentially a crash.
- Boerne, TX, USA
The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 55 MPH, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. During the failure the message "Power Steering" was displayed. The vehicle was towed to the local dealer who determined that the power steering module and steering rack were faulty and needed to be replaced. The vehicle was not yet repaired. Also, while operating the vehicle the brake pedal became spongy and extended to the floorboard while depressed causing the stopping distance to be extended. The contact stated that the failures had occurred after the battery was replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 22,400.
- Grain Valley, MO, USA
Hello, I went and got my truck service at a car dealership for rear air bag shock not working properly (4times) ; futhermore, my power steering went out while driving...not knowing the steering is electronic
- Atlanta, GA, USA
I was driving the vehicle and all of a sudden lost power steering control and had a steering wheel with explanation point on dashboard. Later found that these 2014 Ram 1500 are notorious for losing the electronic power steering. No recall associated with my VIN number. Cannot get it to dealer or mechanic yet.
- Van Buren, AR, USA
I am having an intermittent loss of power to the power steering system while driving, which makes it difficult to maneuver. After further research, the ECM is said to be the culprit.
- San Antonio, TX, USA
Powersteering failure and can be inspected upon request When i drove up the road i had my heatead mirror turned on and when i turned on my highbeam i lost my powersteering and almost drove of the road when it was turning. As soon i turn off the heated mirriors the powersteering starts to work again. I can reproduce this failure multiple times and no warning lamps or messages luckely no accident occured
- Knislinge Sweden, WA, USA
- St Augustine, FL, USA