My wife and I were leaving my daughters house Christmas Day when I started my 2014 Ram pickup and it felt like a locked steering column was locked. Shut it off and restarted it but it didn-??t respond. I had it towed the next day to the dealer that services my vehicle and the steering control module shorted out which meant the whole steering system has to be replaced at a cost of $3700. Plus 3 weeks to get the part. The only good thing is we weren-??t driving when it happened. As it turns out no recalls for what I consider a very dangerous condition with absolutely no prior warning. Researched and found out it-??s happened to many others while they were driving, but no deaths so Ram doesn-??t consider it recall worthy, so how many consumers have to die or get seriously hurt? It has 26540 miles!

- Fairhaven , MA, USA

Was driving one day while towing a trailer and all of a sudden while making a left turn the power steering went out which caused me to hit an embarkment and damage the front bumper area of my vehicle. My safety was put at risk because of the damage it caused and how difficult the steering became all of a sudden without warning or anything. There weren't any warning prior to the power steering going out, but as soon as it went out a symbol appeared on the dashboard. This was the first time that I have ever seen that symbol. Vehicle hasn't been inspected by anybody other than myself. Checked for recalls and saw that my 2014 wasn't included.

- Dallas, TX, USA

Electronic power steering was intermittently failing, but is now fully inoperable. Steering is hard and the electronic power steering light is flashing on the dash.

- Jacksonville, FL, USA

The electronic power steering system started to fail on its own. There was no real reason for this problem. There is full power to system and no blown fuses. It is a gamble as to when the system decides when it wants to work.

- Denison, IA, USA

The contact owns a 2014 Ram 1500. The contact stated while driving at 50-?"60 MPH, the steering wheel seized. The contact depressed the brake pedal and slowly drove into the ditch. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was approximately 121,000.

- Elbe, WA, USA

the electronic power steering intermittently goes out causing the loss of power steering making it hard to steer.

- Spring Hill , FL, USA

The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering functionality was inoperable. The contact stated that the power steering had seized. The contact turned off, restarted the vehicle, and drove the vehicle to the residence. The contact stated that the failure was intermittent. The vehicle was taken to the dealer and was diagnosed with a failed power steering module. The contact was informed that the power steering circuit module and rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 82,000.

- Naples, FL, USA

The contact owns a 2014 Ram 1500. The contact stated while driving approximately 25 MPH, the steering wheel locked up and was firm. The EPS warning light was illuminated. The contact pulled over and the vehicle was towed to an independent mechanic, who informed him that the failure was due to an internal module system failure and that the system needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 98,000.

- Cumming, GA, USA

While driving during a cold spell. Power steering just went out while negotiating a curve. With the sudden loss of power steering vehicle was partially pulled from the roadway. After stopping and regrouping noticed there is red steering wheel warning light on the cluster. In warm weather there is no issue seems. Only happens in colder weather.

- Commerce, GA, USA

I was driving truck and was taking a right turn and the steering locked up and I almost smashed into car. I stopped truck and backed up and put onto drive and it took all my strength to turn the wheel to the right. Had truck towed and found out that the electronic steering went bad. This problem needs to be looked at because someone is going to get hurt or killed if the steering goes out at higher speeds

- Ashland , WI, USA

My electric steering went out while driving almost causing an accident and the whole unit has to be replaced and it-??s around $2900. I-??m filing a complaint because I notice online I-??m not the only one having this issue that millions of people have had this problem and no recall for my truck to fix this issue. I just had an engine and going to have the power steering put in when it comes in. I had to replace the motor due to the lifters and the mds tearing up my motor. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pensacola, FL, USA

The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The power steering warning light was illuminated. The contact was able to drive the vehicle to the residence. The vehicle was taken an independent mechanic to be diagnosed. The vehicle was diagnosed with a failed power steering system. The contact was informed that the power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

- Miami, FL, USA

your letter says I can review my report but couldn't find it NHTSA JD#11531515 SO On JULY 7th I started up my truck put it in reverse and had no power steering shut it off and restart still the same could not turn the wheel. I checked the internet someone said check the 2 fuses by battery they were good. had towed on Monday 7-10-23 to Fayetteville dodge they checked it out said I needed a new elect. power rack. they ordered and it took 3 weeks at a total cost $5172.23 out of my pocket. I have pict. of old rack numbers P68230029AA TIC1713C5058 made in LUNGT AN TAIWAN 04301477146714 & 77053805480546 also all paper from dealer with numbers of new rack 68536637AB GEAR RACK and PINION THANK YOU FOR THE WORK YOU

- Hope Mills, NC, USA

While driving on a busy winding surface street, as I was accelerating from a stop at a traffic light, I received an audible notification chime, accompanied by a red power steering warning light, and a message in the message center to "Service Power Steering." My steering wheel immediately became exceptionally difficult/heavy to turn. I was able to overpower the resistance and maintain vehicle control, but needed to drive much slower than posted speed limits and the flow of traffic to maintain directional control. I was able to drive to a safe location and stop. This is the first instance of this occurring in my vehicle. After stopping, I was able to inspect all fuses and electrical connections and verified that they were all in working order. I am grateful that this occurred while I was driving, and not my wife or daughter, and that it did not occur at a high rate of speed. Otherwise, the situation could have turned disastrous. After one day of leaving the vehicle alone, I started it, and the steering worked normally. However, within a few moments, the same indications repeated, including the chime, warning lights, and high resistance to turning the wheel. I am taking the vehicle into a service center within days.

- Colorado Springs, CO, USA

Power steering is failing. Only doing it intermittently as of now flashing red steering wheel appears for a minute when it first started and goes away and steering is restored took it to dealer and the parts seem to be not readily available and quoted me 3000+ dollars for parts And $1100 for labor and said the whole power steering rack has to be replaced. Could go out completely soon and dealer part not available or aftermarket

- Ft. Pierce , FL, USA

Power steering does not work. Red steering wheel symbol on dash board. scan for codes has code c212a-84 sytem voltage.Code c2217-00 Ekectric poer steering module internal shorted. Code 2128-00 ecu -reset recovery occured. There are no electric power steering rack and pinion unit available part # 68628858aa. I ordered the part from My local dealer network I am # 345 on order list of people waiting expected possible December / January 2024. The replacement part # fits Ram 1500 from 2013 thru 2023 no data for 2024 this is a very big problem I can not drive my truck safety with out power steering.The 2015 model year has a recall for the electric power steering unit this should be expanded. There Are to many parts on order for Ram truck no to know there are problems.THank you

- Hatboro, PA, USA

Could not drive back home, it got extremely dangerous when it locked it. my steering wheel does not steer. there are lights on my dashboard. EPS AND ENGINE

- Margate, FL, USA

Power steering wheel it not working extremely difficult to steer!

- Banning, CA, USA

mild crash! my Ram 1500 pickup trucks can lose power-steering with no warning. I could NOT turn!

- Miami, FL, USA

I was driving at 45mph, and the steering wheel locked completed it was extremely dangerous and I almost crash. I am wondering if there any recall. Pissed costumer.

- Deland, FL, USA