Eps has failed

- Port Saint Lucie , FL, USA

Power steering malfunctioned and completely stopped working while driving down the road at 40 mph. Warning light came on. Significant effort required to drive it to a safe location to park.

- Saint Petersburg, FL, USA

I was driving down the road and the electronic powering steering went out with the service powering steering indicator turning on. The power steering will no longer function below 40 Fahrenheit and will only activate when it's warmer outside.

- Roanoke, VA, USA

The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 45 MPH, the "Power Steering" warning light had suddenly illuminated and the steering wheel became difficult to turn in both directions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 100,300.

- Cadillac, MI, USA

I have had the electronic power steering rack replaced twice. Now Dodge wants to put a 4th rack in a vehicle that only has 65k. I bought it used, but by all means it is a lemon, as it is NOT FIXABLE, and has not been safe to drive for two years. It has spent over 4 months in 3 different shops this year, and is still currently sitting at Dodge.

- Gurnee, IL, USA

I was driving down the highway when my steering wheel locked up and a warning light lit up saying -??service power steering-??. Very scary and dangerous situation to be in during traffic hours and I was stranded for a few hours until a tow truck could come pick me up on the side of the highway. The truck was towed to the dealership and they informed me the problem was the Power steering rack, having to spend thousands since It-??s not covered under warranty. As far as who-??s inspected it is unknown due to it being at the dealer. There were no signs or symptoms prior to the incident.

- Socorro, TX, USA

Electric Power Steering (EPS) Failure and it is available for inspection. I was traveling 45 MPH in a 45 MPH zone on a curvy two land county road. Truck totally lost all electric power steering assist immediately without warning, when entering a sharp 90 degree turn. I experienced loss of control of truck, but thankfully I reacted properly and hit the brakes and there was no obstacles and other traffic. I ended up all over the road before ending up on shoulder of road. The problem is constant and was diagnosed with trouble code C2217-00 Electric Power Steering Module Internal. Vehicle has not been inspected by mfg, police or insurance or representatives. No warning lamps, messages or other symptoms of the problem prior to the immediate failure of EPS. Warning was showing once I got vehicle stopped and looked at the dash. Incident happened on Sunday Sept 29, 2024, approximately 5PM.

- Huntsville, AL, USA

The electronic power steering went out causing the steering wheel to stiffen. Thankfully, I was on a road without a lot of traffic. The vehicle was bought new, by me in 2014, and has never had any warning lights or symptoms for this issue, until it happened. It happened in May 2024 and has been sitting since, still with the same issue.

- Elba, AL, USA

The contact owns a 2014 Ram 1500. The contact stated while driving at various speeds, the vehicle became difficult to maneuver. The power steering fault warning light was blinking intermittently. The vehicle was taken to a dealer where it was diagnosed that the steering rack needed to be replaced. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 19V812000 (Steering). The failure had occurred on several occasions. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.

- Inverness, FL, USA

We had our vehicle serviced at the Olathe Dodge Chrysler Jeep Ram service center between the dates of May 26, 2024 through June 27th, 2024 on 3 separate occasions due to following. Received truck back on June 17th with a blown air suspension after confirming that the air suspension was filled firm when brought the truck in due to an email received for a recall and when driving the vehicle, the power steering kicked in due to the battery terminal not being secured properly (confirmed by AAA technician). No vehicle lights were turned on during this. Returned truck on June 25th, 2024, received truck on June 26th, 2024 where diesel gas was spewing from my truck sitting idol in my driveway after driving it straight home from the service center. Returned on June 27th, 2024 at 7:00 AM CST after being told by the Dodge technicians that I should've drove the truck to them and that diesel has a burning point of over 1,000 degrees. They towed my truck to the shop after I refused. Received my truck at 2:30 PM EST the same day for my road trip that had been scheduled for 6 months. On July 6th, 2024, when driving my truck 4 of the 5 lug nuts broke off completely in which the tire flew off of my truck and caused a singular car accident and damage to my vehicle. We could've been seriously injured due to where we were on the road. I had additional injury to my lower back during the accident incident. We had the vehicle inspected by the California local police department as well as the licensed technician who confirmed that this was negligence by the service center who serviced my truck less than 2 weeks prior. I am in the process of filing a complaint with the General Attorney due to not receiving any response from Dodge regarding this matter.

- Olathe, KS, USA

The electric power steering quit, lucky I was in driveway. There is a recall for 2013 - 2019 for this problem VB9/NHTSA 19E-077. Took my truck in and the dealer said no recall on my truck. I have the problem this should be fixed under the recall!

- Stuart, FL, USA

The Rack and Pinion module has gone out. The steering on the vehicle completely stopped working while driving the vehicle on the interstate.

- Locust Grove, GA, USA

Complete loss of electric power steering.

- Saint Joseph, LA, USA

My electric power steering is fixing to cause me to be in a major accident. This should not be happening as I have only had the vehicle two years now. I don't have the funds to fix it and it's my everyday driver. Dodge needs to fix this problem as it is a manufacturing default and it is on them. This has been happening for 19 months now

- Wichita, KS, USA

The electronic power steering (EPS) on my truck failed suddenly. Luckily, I was just in my driveway, but this could have led to a serious safety issue if I had been on the road at speed or pulling a trailer. After researching this I see that there have been some recalls regarding this issue for trucks produced in other years, but nothing for the 2014. It is a costly and potentially deadly issue that needs to be examined.

- Limestone, TN, USA

On 9/6/24 at approx 12 noon, I was driving my 2014 Ram truck at 50 mph and had a total loss of steering control. A "service power steering" warning showed up on the dash, and I pulled off the road into my driveway. It appears that there is a recall for certain Rams: "Equipment Safety Recall VB9 -- Electric Power Steering Gear" but the serial number on my power steering rack is not listed. The number on my power steering rack is "TIC2123C4007". The truck will be taken to a mechanic on Monday 9/9/24 for inspection. The truck may be inspected upon request. I was driving straight when the power steering failed. If I had been in a curve, there is no way I could have controlled the vehicle. There was no indication of a problem before the total loss of power steering.

- Ocklawaha, FL, USA

The contact owns a 2014 Ram 1500. The contact stated while starting the vehicle, the message "Service Power Steering" was displayed, and the steering wheel seized. The contact turned off and restarted the vehicle, and the power steering functionality returned. The contact stated that the failure had been recurring while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed, but the cause of the failure could not be determined. The dealer recommended the replacement of the entire power steering assembly. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Costa Mesa, CA, USA

The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the steering column assembly and electronic power steering control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 220,000.

- Brazoria, TX, USA

Power steering went out while driving and became real hard to steer luckily was in a straight away

- Knoxville, TN, USA

Driving home from work and in a turn warning light came on dash "Service Power Steering" and the steering wheel became stiff and tool strength to control turn causing me to go into the opposite lane as I was turning. No slip I steering or warning before total loss of power steering.

- Greenville, NC, USA