Power steering failure while driving. Almost died.

- Mccormick, SC, USA

The electronic power steering failed at random and almost caused me to wreck. I had to pay to tow my car home and now am looking at a $3000 repair on something that-??s a known problem with these systems

- Springtown, TX, USA

The contact owns a 2014 Ram 1500. The contact stated while driving approximately 60 MPH, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. During the failure, the "Power Steering Failure" message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 180,000.

- Phoenix, AZ, USA

The contact owns a 2014 Ram 1500. The contact stated while driving 60 MPH, the vehicle lost electric power steering functionality. The message "Service Power Steering" was displayed. The contact was able to drive to the nearby residence by using physical strength to steer the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 99,864.

- Jacksonville, FL, USA

The contact owns a 2014 Ram 1500. The contact stated while driving 45 MPH, the vehicle lost power steering functionality. The contact stated that the power steering function was inoperable and failed to operate as intended. The contact stated that the power steering assist warning light was illuminated. Additionally, the contact stated that the failure occurred while driving on a curvy back road and the vehicle was almost involved in a head-on collision. The vehicle was driven to the residence. The contact stated that the following day, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with failed steering gear, and rack and pinion. The contact was informed that the steering gear, and rack and pinion needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to complete the repair were on backorder. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,500.

- Conroe, TX, USA

My son was driving the truck when out of no where the power steering failed and he had to muscle the truck to the side of the road. After doing some research this is a common issue amongst other rams and so I contacted multiple dealerships within the area. Unfortunately they all said the same issue that happens on 2015+ trucks with the same steering system won-??t apply to my truck.

- Mount Pleasant, SC, USA

While traveling on a highway at a speed of around 55 MPH, I experienced an abrupt and complete failure of the electronic power steering system in my 2014 Ram 1500. The steering wheel became extremely difficult to turn, and I lost the usual responsiveness and control I have come to expect from my vehicle. This sudden loss of steering assistance occurred without any prior warning signs, such as unusual noises, dashboard alerts, or steering resistance. It was a frightening experience that compromised my safety and the safety of others on the road. The failure of the EPS system at such a high speed created an urgent safety hazard. The difficulty in steering made it challenging to maintain lane control and respond effectively to road conditions. This not only increased the risk of a collision but also made the vehicle highly unstable and difficult to maneuver. Had there been a sudden need to change lanes or avoid an obstacle, the consequences could have been dire. In addition to the immediate safety concerns, the situation has been further aggravated by the unavailability of repair parts. After the incident, I promptly contacted several authorized dealerships and repair centers to address the EPS issue. I was informed that the necessary parts for the repair are currently unavailable on a national level. This unavailability of parts has left my vehicle inoperable and has resulted in significant inconvenience and frustration. The inability to procure repair parts not only delays the resolution of this critical issue but also raises questions about the reliability and longevity of the EPS system in this model. It is concerning that a critical component of the steering system, essential for safe vehicle operation, is not readily accessible for repair or replacement.

- Miramar , FL, USA

While driving the power steering stopped working. A red steering wheel light started flashing on the dash.

- Royal Palm Beach, FL, USA

Was leaving work today and power steering quit working learned about this is a common issue after I finally made it home with no power steering

- Bishop, GA, USA

a grinding sound occurs while turning the vehicle. after checking there appears to be a power steering recall for the same power steering motor - just for other years but not for the 2014 model. apparently once the unit fails the vehicle will be steerable but it will be more difficult. if this is a common problem, as it appears to be, a recall would be welcome.

- Haslet, TX, USA

I entered the off-ramp slightly turning right from the Interstate when all of a sudden the power steering went out and I heard a dinging sound. The steering wheel jerked left and almost sent me over a 30 ft. drop into a lake. I was very fortunate only to do a 180 degree spin with no damage to my truck.Had I not slowed down more than usual due to the rain I would surely be at the bottom of that lake. After coming to a halt and facing oncoming traffic I found the power steering did-??nt work at all and doing a 3 point turn is not happening because I have 33 inch mud tires on my truck so I inched my way back and forth until I was able to get back into moving traffic. On my way home with no power steering, the power steering light is constantly flashing and all of a sudden I hear another ding. The gas gauge on the instrument panel is now reading Empty when I filled up that morning and I have a flashing Fuel Sensor Fail warning. This issue with the Power Steering needs to be recalled/fixed immediately. This is ridiculous to see nothing has been done and is still being investigated 1 year later with all of the complaints specifically regarding the power steering are right in front of you.

- Jupiter, FL, USA

While driving at 50mph power steering went completely out, could not control truck, had I been on a busy street with traffic there would have been an accident. Dealer (over the phone) said this is common with this truck and the electronic power steering system needs to be replaced. Warning light of (Steering wheel/exclamation mark) SERVICE POWER STEERING.

- Fairbanks, AK, USA

Driving on the highway, the car loses steering and gets real stiff then over corrects causing vehicle to swerve. It's a know problen for these years and models of the RAM. It's the EPS that fails intermittenly. They said it's vin specific but I strongly disagree. I have no light stating there is an issue on the dashboard. That seems lie a big safety hazard. System doesn't know there's a problem.

- Holland, MA, USA

Hi, this is regarding your open investigation #RQ23003 so as to add my car to the number of complaints. It happened on 07/20/24 while my wife was on her way back from grocery shopping. On her way out of parking lot, the warning sign showed up and the power steering had failed suddenly. Even though she did not get into an accident, it was very dangerous and nearly impossible for a women to steer out of situation. Currently, the car is immobilized and waiting to be looked at. FYI, this car has only 60000 miles in odometer and immaculately maintained. I hope you look into this issue. Thank you.

- Queen Creek, AZ, USA

When stopping at traffic light steering wheel of 2014 Ram 1500 4 door truck wheel very difficult to turn wheel. Diagnosed at Cutter Dealer in Honolulu, code shows rack and pinion but dealer said no recall on this vehicle.

- Honolulu, HI, USA

The contact owns a 2014 Ram 1500. The contact stated that upon starting the vehicle, the "Service Power Steering" message was displayed with the power steering assist feature inoperable. Due to the failure, excessive force was needed to steer the vehicle while driving back to the residence. The contact notified the dealer of the failure and was informed that there were no recalls on the VIN. The vehicle was then taken to an independent mechanic where a diagnostic test was performed. The mechanic discovered that the steering rack and pinion was defective and needed to be replaced. Upon investigation, the contact discovered an ongoing investigation NHTSA Action Number: RQ23003 (Steering) which the contact linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 114,000.

- Charlotte, NC, USA

The EPS (Electronic Power Steering) failed suddenly, causing the steering wheel to become extremely difficult to turn. The truck would not turn easily creating an unsafe vehicle while driving. A warning lamp turned on only when the power steering failed. The vehicle has not been driven or inspected since the power steering has failed. The two part numbers on the EPS housing are #P68230030AC & #TIC0684C4049

- Naples, FL, USA

My steering module sometimes works and sometimes does not. I-??ll go from having power steering to steering going completely manually and other times almost locking up. During turns I have almost gone into the ditch if the steering module stopped working mid turn.

- Hamilton, MT, USA

Steering was fine, then got very tight while driving. Got home turned off truck and let it sit for a while. When I went to drive it again everything was fine. Now it goes in and out from time to time.

- Sarasota, FL, USA

I was on my way to work and all of a sudden I lost all power steering almost causing me to get in a head on collision

- Plattsburgh, NY, USA