10.0
really awful- Crashes / Fires:
- 16 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 33,422 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Steering assist light on dash blinks for two to three minutes at engine start. Steering wheel locked up. After a few minutes light goes out, steering works fine. This occurs every start up since fall 2022. Larry Miller dodge Tucson confirmed.
- Tucson, AZ, USA
The contact owns a 2014 Ram 1500. The contact stated while driving 20 MPH, the steering wheel became stiff. No warning light was illuminated. The contact was able to drive to an independent mechanic. The independent mechanic was unable to determine the cause of the failure. The dealer had been made aware of the failure and the contact was informed that the vehicle was not included in a recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,200.
- Ashford, CT, USA
While on vacation in Canada, power steering went out. It came back once for less than a mile and went out again. I was told the remanufactured parts were on back order. Once I got the truck back to Missouri I was quoted $3440 for the part. I found it online from a dealer in McKinney Texas and repaired it myself for $1878. Several times as we limped the truck back to Missouri, my friend would have to help turn the wheel as we pulled into and out of tight turns.....going through towns, gas stations, etc. I do my own work on all my vehicles, so it was never looked at by my dealer. I ordered the parts from a Dodge dealer in McKinney Texas and repaired it myself. I had read people were having issues with intermittent steering. This was the first time for me. We pulled into the lodge, in Canada, to get a bag of ice. When my friend returned to the truck, I actually thought it had shut off because I couldn't turn the steering wheel to leave. Got it to the cabin and checked the fuse at the battery and all the wiring down to the EPS. Unhooked the battery and made sure all the connections were clean and when we put it back together the steering came back. Shut the truck off and later on when we went to leave the steering was out of it again.
- Raytown, MO, USA
Loss of powersteering assist on start up. Also loss of steering assist while driving down the road. Has even had no power assist when ambient temp under 32 F degrees out side.
- Holly, MI, USA
Electric Power steering rack failed unexpectedly. Drove the truck to work in the morning and it was fine. Went to leave for home at the end of the day and it wasn't working. Dealer said it was bad and needed replaced and wanted $4000 to repair. The next day it suddenly started working, pulling out of parking spot at work, and almost hit a car next to me.
- Murray, KY, USA
Power Steering seems to go in and out. This results in a loss of control of the vehicle.
- Oak Ridge, NJ, USA
Power Steering went out while exiting on high way. Steering went out and it was extremely hard to exit going 65mph. I have called every to find a new power steering and they are on back order.
- San Angelo, TX, USA
Steering Rack Failure. Started inttermittenly then became undriveable.
- Amsterdam, NY, USA
At speeds over 65 mph the truck vibrates violently. We have had it to 3 different repairs places, new tire-??s balanced, new front parts and it still vibrates.
- Osteen , FL, USA
The contact owns a 2014 Ram 1500. The contact stated while parking the vehicle, the contact became aware that the power steering had failed. Additionally, the power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to repair the vehicle. The vehicle was then taken to the dealer, who informed the contact that the power steering module had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
- South Lake Tahoe, CA, USA
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 55 MPH and towing a light RV trailer, the power steering failed. The contact stated no warning light was illuminated. The contact pulled off the road and turned off and restarted the vehicle; however, the vehicle failed to regain steering functionality. The contact stated that the failure was intermittent. The contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 118,000.
- Louisville, OH, USA
Steering locked up and had to replace Steering Rack. Found out many models have had same issue with SAME PART. This should also have been part of any recall due to the nature and severity of this failure. Part was hard to find due to the nature of this issue and many have been replaced This issue could have caused a severe if not deadly accident if component would have failed while driving
- Ocala, FL, USA
On two occasions the power steering stopped working and I had to physically control the truck and control the direction it was headed. The first time I was headed home and had to muscle the steering to get home. The second time as I was headed up the driveway to leave to go to the doctor's office the steering got hard to move so I parked the truck and took my other vehicle. When the power steering stops working a warning light displays on the control panel. I found on the internet that this issue is a known issue by the manufacture since at least 2021. It states that the EPS (electric power steering) module is at fault. I found out today that the module is located inside the rack and pinion. It is now July 17, 2023, and this problem caught me completely by surprise. I am currently trying to locate a rack and pinion for my vehicle with an estimated date of August 7, 2023 See below from vehiclehistory.com: What are some of the 2014 dodge Ram 1500 power steering problems? 5219 6 Top Answer Nick B. January 19, 2021 The 2014 Ram 1500 has electric power steering, so luckily You'll avoid all the issues with power steering fluid leaks, power steering pump failure, and air in the fluid. However, it comes with a whole host of new issues, which can manifest more suddenly and catastrophically (at speed). On the other hand, it seems as if these issues happen less commonly, so it's a fair trade off in the minds of many. Typically, if You're going to see a failure, it's going to be the EPS module. It's possible that You'll have intermittent power steering loss, but it commonly happens all at once -- which can really be quite dangerous if You're traveling at highway speeds. Some drivers report this failure at high mileage, but an unsettling number have reported it at 50,000 or fewer.
- Mobile, AL, USA
Electronic steering failed. Would not engage. Would not reset. While there is a recall on certain vehicles, mine VIN show 0 recall incomplete. This is a known safety issue and I am having to pay out of pocket $4100
- Naples, FL, USA
First i baught my truck new with 50 miles on it..... in 2014 to date it has 26, 226 miles on it. [ 1 ] the elect. power steering has failed.. i checked the two fuses at positive battery post they are [ ok ] and yes it is available for inspection. [ 2 ] you can not turn the steering wheel when truck is runnung. [ 3 ] no this just happened Saturday 7/ 8/ 2023 will call Dodge Dealer monday [ 4 ] can't drive to have somebody to look at it. [ 5 ] i went to my DR. on 7/7/2023 with no problems, parked my truck that day, when i went to get a lottery ticket on Saturday started truck put in reverse and couldn't turn the wheel i shut off truck and restarted but still the same and on dash clucter showes a steering wheel and a question mark this is the first time it happened and no worning. what do i do thank you
- Hope Mills, NC, USA
While driving, all the sudden the power steering went out and a Service Power Steering Warning Light came on. The steering became almost impossible to steer and I'm a big guy. This almost caused me to run the truck off the road but thankfully I was just making a turn after stopping at a stop sign and entering onto another street. Had there been a vehicle coming down the road, I would not have been able to avoid the collision. This was an extremely dangerous situation and thankfully I didn't have my wife and kid in the car and there wasn't any oncoming traffic. When I searched online, it appears that this is an ongoing issue and there haven't been any recalls. Something needs to be done as I feel unsafe and this is my primary driver.
- Englewood , FL, USA
"service power steering" indication on dash at cold weather startup. I have experienced this for a few years now. It seems wholly related to cold temperatures, as fault does not happen during warm weather. Truck is totally unable to be steered when in this fault condition. Seems to be a very common complaint with these EPS systems since the first year they were introduced in the Ram in 2013.
- Findlay, OH, USA
The contact owns a 2014 Ram 1500. The contact stated while driving 50 MPH, the steering wheel became firm. The contact stated that the steering wheel seized with the power steering assist warning light illuminated. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated as designed. The dealer was contacted but offered no assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. No assistance was offered. The failure mileage was 142,000.
- Miami Gardens, FL, USA
I was driving on a busy congested road. I was traveling 55 mph. As I was driving, a warning light came on to service the power steering (this had not happened previously and I had no warning). I realized then that my steering wheel had seized and became immobile. Using tremendous force I was able to get the truck through traffic and to the side of the road. I was unable to control the truck normally. I had to navigate across two other lanes of traffic to get the truck to a safe position. It required a great deal of strength on the steering wheel to move the truck at all. Fortunately the road I was on was straight. If there had been any curve I would have definitely been in an accident and could have seriously injured myself or others. This car has been looked at by an independent mechanic and the problem verified. He has advised that there is no manufacturer part or aftermarket part available for this issue. Additionally the manufacturer has advised there is no fix. This car is currently not driveable and in my driveway available for inspection.
- La Quinta, CA, USA
- Willis, TX, USA