10.0

really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
33,422 miles

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« Read the previous 20 complaints

problem #155

Jan 052023

1500

  • miles
The electric steering would intermittently fail while driving causing the steering to become very hard to control. It was a hazard at high speeds which could lead to a crash if not corrected. This same issue has been recalled on later year models of this truck, but the 2014 doesn't have a recall.

- China Twp, MI, USA

problem #154

Dec 202022

1500

  • miles
When turning in either direction the steering wheel will get stiff. Due to the steering becoming extremely difficult, I had to have the vehicle towed as I could not control it and put my kids at risk. The truck is at the dealership getting checked out, The service advisor did see the issue when taking it for a test drive. There was no warning or indicator that there was an issue on the dashboard.

- North Aurora, IL, USA

problem #153

Dec 162022

1500

  • miles
Intermittent power steering failure. So far i get a warning of failure on vehicle start up and its very obviously a problem as the steering wheel is extremely difficult to move. The trouble code is not one that is saved, so diagnostics are problematic. I myself have not had a failure on the road, but i know its happened. FCA is aware of this potentially very dangerous problem and issued a recall VB9 but excluded a great number of vehicles. I cannot trust this truck any longer and hope To get the recall expanded. It should not be difficult to imagine the potential for catastrophe here.

- Findlay, OH, USA

problem #152

Aug 302022

1500

  • miles
No warning can not steer confirm Patterson of Bowie tx part can be inspected when defective part was removed it had" old" painted on it previouslyin reverse when incident occured new parts out of stock

- Bowie, TX, USA

problem #151

Mar 262022

1500

  • miles
INTERSECTION, I PROCEEDED TO TURN LEFT, THE WHEEL TURNED TO THE RIGHT AND LOCKED i STRUIGGLED TO CONTROLD THE VEHICLE, DESPERATELY TRYING NOT TO HIT A MAN CROSSING THE STREET IN A WHEELCHAIR. i LOST CONTROL, JUMPED A CURVE AND HIT A LIGHT POLE. MY FACE HIT THE STEERING WHEEL. FOUR OF MY TEETH WERE KNOCKED LOOSE. IHAD TO HAVE THEM PULL DUE TO AN INFECTION. MY HEAD AND NECK WAS JERKED AROUND TWICE. I WAS IN SHOCK & TERRIFIED I DROVE HOME CALLED MY SON, HE IMMEDIATELY CAME TO DRIVE THE TRUCK TO MY HOME, I MANAGED. MY DENTIST PULLED THREE TEETH AND THEN ONE MORE BECAUSE THEY BECAME INFECTED. THIS STEERING PROBLEM WAS NOT NORMAL., NO FLUID LOSS, N0 WARNING. MY TRUCK HAD BEEN IN THE SHOP 4-6 WEEKS PRIOR A COMPLETE DIAGNOSIS WAS CONDUCTED. THERE WAS NO INDICATION THAT THIS WAS AN ISSUE, HAD I TURN TO THE RIGHT I WOULD HAVE CAUSED A MAJOR ACCIDENT ON THE FREEWAY. INSTEAD OF GOING HOME THAT NIGHT i WAS GOING TO SEE MY 6 YEAR OLD GRANDDAUGHTER. MY INSURANCE COMPANY TOLD ME TO PLACE IN THE SHIOP. AFTER THE REPAIRS THEY SAID THEY WOULD NOT COVER THE $5,000 REPAIR BECAUSE THEY DISCOVERED IT WAS A WEAR AND TEAR. THIS IS FALSE. I CALLED FCA they informed me that my warranty was out. I telephoned them several times to inform them this was not a warranty issue. The same issue for the recall, reoccurred. it wasn't unit I informed them of my injury, then they informed me they would send someone to investigate. They sent their Engineering Analysis associates/Bosch Automotive Services Solutions to exam the repaired vehicle. It was at that point they read the report from Lithia Dodge Ram, the dealer my deceased husband purchased this death trap and examined it, but they could not find no evidence of a manufacturing issue, no evidence of power steering, electrical nor the throttle. Well, this is a problem because my invoice I was given and I was advised the report code stated it was electrical steering rack, a manufacturer problem THOUSANDS COMPLAINED. #ACCOUNTABILITY!

- Corpus Christi, TX, USA

problem #150

Oct 052022

1500

  • miles
Electric steering goes out without warning. Could start working at any time later. Definitely a hazard to drive. Took it in for repair and of course it was working and had no code.

- Seneca, SC, USA

problem #149

Sep 072022

1500

  • miles
Steering in the truck has been getting more and more difficult (like I'm losing power steering). No visual defects visible but upon further online research, there have been numerous cases of this, resulting in steering lock-up, potentially causing an accident.

- Bangor, ME, USA

problem #148

Aug 252022

1500

  • miles
Power steering went out while driving. EPS module needs to be replaced

- Ellenboro, NC, USA

problem #147

Aug 082022

1500

  • miles
When driving the Power Steering Failure warning comes on and you have to fight the wheel to steer the truck. Sometimes you can turn the vehicle off and then start it again and the warning will go off and steering is back to normal. Unpredictable as to when it is going to happen. Happened 4 times and ended up having it towed to the dealership for diagnostics. I called FCA on 8-18-2022 and they said there was a recall on 2013-2019 Ram 1500 trucks (Recall VB9) but that my vehicle was not identified as being a part of that recall. Luckily I was able to stop vehicle before an accident happened and before anyone was hurt.

- Marshall, MO, USA

problem #146

Aug 032022

1500

  • miles
Electronic Power Steering Failure My wife was driving on 70 miles per hour on the interstate when all of a sudden the red EPS light came on the dash and caused her to struggle to drive and run off the road. An automotive mechanic confirmed the EPS system needs to be replaced.

- Jupiter, FL, USA

problem #145

Jun 292022

1500

  • 100,000 miles
The contact's daughter owns a 2014 Dodge Ram 1500. The contact stated while driving at 55 MPH with her children sitting in the front passenger and rear passenger seats, the vehicle in front of her stopped inadvertently. The contact's daughter depressed the brake pedal and attempted to quickly veer to the side of the road to prevent her vehicle from crashing into the vehicle in front of her. However, the steering wheel locked and the vehicle crashed into the rear end of the vehicle in front of her. The air bags failed to deploy. The message "Malfunctioning Steering" was displayed. The bumper and front grill of the vehicle detached. The contact's daughter sustained bruises and soreness all over the body. The contact was unsure whether his grandchildren sustained injuries. The passenger of the other vehicle did not sustain injuries. A police report was filed. The contact's daughter was taken to the hospital with the assistance of emergency units. The vehicle was towed to a tow yard. The vehicle was then towed to the contact's residence. An unknown Dodge dealer was notified of the vehicle but provided no assistance. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. The VIN was not available.

- Dubberly, LA, USA

problem #144

Jun 302022

1500

  • 47,000 miles
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 65 MPH and hauling a 30-foot-long travel trailer, the power steering malfunctioned, causing the steering wheel to become difficult to turn in either direction. During the failure, the service power steering message was displayed. The driver was able to maneuver the vehicle to the shoulder and stopped the vehicle. After turning off and restarting the vehicle, the vehicle operated as normal. However, five days later the failure recurred as a permanent failure. The vehicle was towed to the local dealer who diagnosed that the electronic power steering gear and rack and pinion had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 47,000.

- Vancouver, WA, USA

problem #143

Jun 272022

1500

  • miles
The rack and pinion which is electronic failed and caused me to crash because it could not steer. There are 1500 plus other vehicles waiting for the same part. Which you can't get a new one because they are on back order. But with that many vehicles waiting for the same part it should be a recall on them.

- Eaton, NY, USA

problem #142

Jun 212022

1500

  • miles
Power Steering went out.

- Washington, IL, USA

problem #141

Jun 132022

1500

  • miles
Recall VB9/NHTSA 19E-077. Recall is similar to problems with my 2014 Dodge Ram pickup with regard to the electric power steering module over heating code C2210 - And C2217. Causing the electric power steering to fail. Models 1500 Dodge Ram 2013-2019 Are included in the recall. my electronic power steering has been built with a contaminated circuit card assembly also but doesn-??t show on my particular Vin number. An has yet to be added to the recall list. After a diagnostic from the dealership at dodge they found the issue to be identified as identical to open recall noted above. Vehicle was in for diagnostic today at the dealership.

- Morgan Hill , CA, USA

problem #140

May 222022

1500

  • miles
Service Power Steering warning came on and there was no ability to move the wheel without a great deal of effort. I needed to make an appointment and couldn't even get out of the driveway due to the lack of power steering and turn radius. Major issue for us as the truck is rendered useless during cooler days up to 80 degrees F. This is a vehicle that I do not feel safe in, let alone put our infant in a "very safe vehicle" to drop off or pick up from daycare where the steering wheel feels locked up.

- Matthews, NC, USA

problem #139

May 112022

1500

  • miles
EPS went out at 115,000. Dodge is not making the part so it's impossible to get fixed. Also as I did research I noticed many complaint that EPS went out on others with much lower mileage, yet out of warranty, and there is no recall. Apparently there is or 2015 and 2016 for the same issue

- Wichita, KS, USA

problem #138

Oct 282021

1500

  • miles
Suspension is air ride and is defected. It stops working and makes the truck bounce with any disturbance/bump on the road. Truck sways from side to side. Have had to replace the front axles/joints and the front end alignment. The mechanic stated that something was welded (that shouldn't have been) probably was caused because of the suspension. Every now and again the warning message "service suspension" comes on but not every time it happens. I haven't had the money to have it inspected because I put a lot down on the vehicle and to have the front end repaired. Our insurance wouldn't cover the claim.

- Jonesborough, TN, USA

problem #137

Mar 112022

1500

  • miles
Electronic Power Steering Module causing intermittent power steering loss. Making it difficult to steer.

- Newfield, NJ, USA

problem #136

Mar 032022

1500

  • miles
When the truck is started the service shifter light comes on and will not let you shift the truck out of park. Then when driving down the road the light will come on and the truck will automatically shift in park and you can-??t do anything but coast of the road to stop. It-??s extremely hard to turn the steering to get off the road. This was fixed once at a dodge dealership and they said it was fixed and clearly it is not. This has happened to many trucks. I feel this need attention and fixed for the safety of others.

- Osceola, PA, USA

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