10.0
really awful- Crashes / Fires:
- 27 / 5
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 34,740 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
This truck jerks into first and second gear when slowing down. This transmission defect lunges the truck forward in a very abrupt and surprising manner. The truck is difficult and dangerous to drive, specifically in heavy traffic.
- Bradenton, FL, USA
Took delivery 10/20/15. Less than one month later on 11/11/15, the truck began to have a pretty strong jerk upon acceleration and/or slowing down making it feel like you couldn't stop completely and/or that you were being rear ended. In fact on 4/8/16, it jerked me up onto a concrete stopper at taco bell, in dade city, fl. One year later, upon acceleration a clunking noise in the rear end started happening. So on 10/10/16 (one year later), 25,000 miles later, and after numerous times in/out of the shop, where the techs claimed they couldn't duplicate it or said "that was the way the transmission worked and that they had numerous complaints from other Dodge Ram truck drivers about the same thing, including employees that owned them" they said the driveshaft slip stick was causing the clunking, so they replaced the driveshaft or propeller shaft. The clunking and jerking stopped. Four months later on 2/23/17 the same strong jerking started again. Techs continually stated they could not duplicate the jerking, but the minute I would leave the dealership it would jerk. I have a disabled placard and frequently park in a disabled spot. Upon pulling up, the truck jerks forward and I've nearly hit the disabled pole. My fear is that it is going to jerk forward and cause me to hit another vehicle or worse yet, a person in a crosswalk. Please note: I do not have a way to upload any documents from home, but would be happy to from work, if you need them. I have all of my receipts and have documented everything.
- Dade City, FL, USA
Transmission shifts hard. The tranny does it sometimes. It could be warm or cold. Engine sounds like its racing before shifting. Dealership says I have to wait for a light comes on or a message. 3 times I took it in for that problem. Now 2days ago...as I was turning into my driveway the truck popped into park. I was turning into my driveway. Now what's that all about"??" now....no one can give me a straight answer. I hate to give this up and go back to Ford.
- Northfield, OH, USA
Vehicle was running and left in park. Went in reverse and crashed into a column.
- Hephzibah, GA, USA
On 6/12/17 I backed out of my garage and shifted the truck into park.(electronic rotary dial shifter mounted on dash) I exited the truck to retrieve an item in the garage, leaving the truck running. My 10 year old son, who was inside the truck, screamed to alert me. I observed my truck in motion moving forward toward my garage.(not coasting as if it were in neutral but rather in drive). I attempted to get back into truck to apply brake but was unsuccessful. The truck impacted the exterior of my garage between the doors with my son inside the truck. He was seat belted and uninjured, physically. Upon entering the truck I observed the gear selector to be in park. I immediately shifted into reverse backing up approximately 15-20 feet. I shifted the truck into park and again exited the truck to survey the damage. The truck again began moving forward as if in drive. I was able to apply the brake reaching in with my hands to do so. I again observed the transmission to be in park. I shut the ignition off at this point. Immediately following this event I attempted to replicate it in my driveway approximately 20-30 times, shifting from drive to park and letting my foot off the brake. I was unable to replicate it in these attempts. My truck sustained just over $3,000 worth of damage. I have not at this time gotten an estimate for the damage to my home. The major concern I have pertains to the fact my son was inside the truck and my daughters playing nearby when this event occurred. Later that evening while researching the internet for issues associated with this transmission I located nhsta investigation PE 16-014 and feel I have experienced a similar issue as those previously reported to the NHTSA. Our second family vehicle is my wife's 2014 Dodge durango with the same transmission and subject to the same NHTSA investigation PE 16-014.
- Nottingham, NH, USA
I was backing my truck to hook up to trailer I stop truck put in park from reverseleft motor running got out started walking to back of truck when the truck started going forward. I tried to catch iti got door almost open when I was crushed between my truck an a parked Ford pickup I went to hospital for ct scan lucky only hip contostion. Done lots of damage to both trucks. I believe the transmission went into gear on its on me getting hurt was my fault for trying to stop truck. I was in my on yard when this happen.
- Brokenarrow, OK, USA
April 14, 2017 my husband was heading East on I-20 in the tyler, Texas area located in smith county Texas.approaching his turn off at hwy 14. When exiting on the ramp he noticed smoke coming from the back of the truck. He looked and the service engine light was on and he began losing power. He was able to pull to a large parking area away from others. He got out of the vehicle and approached the hood when he noticed flames coming from the engine. He backed away from the vehicle at that time and called 911. Our vehicle is not a total loss. Last fall we had to replace the entire fuel system $6500 when the vehicle had less than 20,000 miles on it. Now at little over 30,000 miles it's a total loss. I have contacted chrsyler and they are suppose to send inspectors to see if they can determine the cause. Insurance inspectors are also coming this week too. I've read a lot of negatives for this truck and saw there was a recall for 4X2's for wiring issues that could short and cause a fire. Our truck was a lone star 4X4 and not under this recall. I think these vehicles need to be looked at harder!! too many issues from too many owners.
- Lindale, TX, USA
While at home depot I remote started my truck and placed lumber in the bed. I proceeded to the driver's door and when I opened the door the truck went in reverse knocking me to the ground causing a laceration requiring 8 staples, concussion, lower back and shoulder pain and bruising. The truck continued across the parking lot hitting a Ford Ranger causing major damage, continuing into another vehicle GMC CM3500 causing minor damage. My laramie suffered major damage to rear bumper, tailgate, and rear driver side panel. We are just lucky there were no others walking in the area at the time. My 2015 laramie has a rotary shifter and it was in parked position at the time of the incident. I feel there is a defect in the rotary shifter which cased this accident to happen.
- Lewisville, TX, USA
Keep getting "service gear selector" messages. Dealer checked and replaced selector and less than a week later I get the same problem and worse. When I shifted to reverse, the "R" kept flashing and a warning came on. The vehicle would not move until I moved the selector again. The warning messages happen both in motion and while at a stop.
- Jeffersonville, IN, USA
The contact owns a 2015 Ram 1500. The contact stated that after parking the vehicle, the vehicle rolled backwards independently. The contact mentioned that the vehicle stopped independently. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired and the failure recurred twice. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
- Amesbury, MA, USA
The truck started rolling while being parked in the driveway. Fortunately no one was behind the truck and no property damage had occurred. This is extremely dangerous and could have lead to serious injuries or damage. Parking shifter and/or relevant equipment must be recalled and replaced by manufacturer. The incident has been recorded by surveillance camera and can be presented upon request.
- Norwalk, CT, USA
On November 05, 2016 at approximately 1230 hours I walked out to my Ram 1500 pick up truck, which was parked in my driveway and started it up. I pulled the truck forward in my driveway approximately a full truck length, put the truck in park and exited the truck, leaving the driver side door open. The truck was left idling. I began to walk to the rear of my truck, where a friend was standing near my flatbed trailer. The plan was to hook the trailer up to the truck. As I was walking to the rear of my truck, I observed the truck rolling backwards. I immediately turned around and began to run back to the truck. As the truck was rolling, the driver side door caught the tire of the vehicle parked next to it. As I jump back in the truck I check the shift indicator and observed it to be in park while rolling. The driver side door was then pushed backwards and into the driver side front fender. I then stepped on the brake and the vehicle came to a stop.
- Whitehall, PA, USA
Truck rolled away down the driveway and into the road while in park. Did not cause any damage but is unsafe for kids playing in the neighborhood.
- North East, MD, USA
The contact owns a 2015 Ram 1500. While driving approximately 40 mph, the steering lost power and the check engine, service shift, and ABS indicators illuminated. The "PCM off" warning message also illuminated and the vehicle became stuck in first gear. The vehicle was pulled over to the side of the road and towed to the contact's home. The manufacturer was made aware of the failure and stated that there was no recall. The failures were not diagnosed or repaired. The failure mileage was 12,700.
- Avon, IN, USA
I put the 2015 Ram 1500 into park and removed the key, when I stepped out of the vehicle it started to roll backwards down my driveway. I was able to get back into the vehicle and apply the brake. I put the key back into the ignition and the park indicator light was on. I pulled the vehicle forward and put it into park again, when I took my foot off the brake it began to roll backwards down the driveway again. I applied the brake and pulled the vehicle forward again, I put the vehicle into park, this time the vehicle stayed in park and did not roll backwards.
- Rosemount, MN, USA
The contact owns a 2015 Ram 1500. After parking the vehicle, it rolled backwards down a hill 75 feet and crashed into trees. The transmission made contact with a three foot diameter rock, which cracked the transmission housing and bent the driveshaft. A police report was not filed and there were no injuries. The vehicle was taken to an independent mechanic to be repaired. The vehicle may be part of NHTSA action number: PE16014 (power train). The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 21,000.
- Clarkston, MI, USA
The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was shifted into the park position, the vehicle rolled forward and crashed into a mobile home. The contact also stated that the air bags failed to deploy. The vehicle was towed an independent mechanic where the body damages were repaired. A police report was filed and there were no injuries reported. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000. The VIN was not available.
- Ridgeway, VA, USA
Stopped at mail box on 3% incline. Put truck in park and set the park brake. Jumped out with the door open to get the mail. Truck slowly started rolling backward. I jumped back in the truck to stop the roll but it already stopped after about 3 feet. I looked and it was still in park. This is the second time this same thing has happened.
- Redmond, OR, USA
My truck tonight was in park rolled down my driveway. So while it was in park had my wife sit in truck I pushed on my truck while my son watched the wheels. And of course the wheels moved and my truck rolled back while in park.
- Otsego, MN, USA
- Bowman, GA, USA