I was driving on the highway when my power steering assist stopped functioning and almost caused a major traffic collision. I was able to limp the vehicle to a dodge dealership who informed me that the problem was in fact the EPS module that controls the power steering. Dealership nor Dodge will pay for the issue knowing it is an issue that almost caused a major accident. Made complaint with Mopar and customer service and they said nothing they will do. I find this disheartening that they know this major problem exists and offer no solution or assistance. I see your office still has an open investigation into this issue. Please help me get this fixed as I shouldn't have to put out over 4k to fix a known faulty part. Thank you.

- Chestertown , MD, USA

The electronic power steering component itself is failing. When turning the steering wheel one way the wheel will jerk the opposite direction and be very difficult to turn due to the power steering failing. An indicator light on the instrument panel comes on that states to service the steering control system and then shuts off by itself. This impacts the safety of all those in or around the vehicle when in motion due to steering becoming impossible or next to impossible to control. The vehicle has never been under water nor in the snow to cause any such damage. The problem is continuous and can be reproduced and inspected at any time supporting this claim. The factory has a recall in place for this year model and month range for when this truck was produced but my vin is not showing up as being part of the troubled load. It however does fit all of the criteria outlined by the manufacture and current issued recall.

- Splendora, TX, USA

The concern is a rear end collision. At road speeds, vehicle changed to neutral (popped out of gear). Engine continued to run. Vehicle had to cost to a safe spot. At stop the vehicle was turned completely off and restarted with no issue. This is a repeatable but intermittent issue. This issue has also occurred at stop signs and slow speeds. The engine check light and ABS Light did come on. The following stored codes were present: P0340, P1DD2 and U1424. The following pending codes were present: P1DD2, U017E-70, P0340-30, U1424, U0415. Camshaft Position Sensor was changed; but didn't fix the issue.

- Paducah, KY, USA

While driving down the highway suddenly loss of power with MIL light. Pulled over contacted dealer. Codes p200a and p200b. Set up appointment. Delivered vehicle to dealer. Inspection shows excessive soot buildup inside intake. Loss of power on road could cause vehicle accident and/or leave people stranded.

- Rock Falls, IL, USA

On about [XXX], I was driving and my engine felt like it missed and my check engine light came on and a message appeared telling me to get remote throttle serviced. The truck began to drive badly and lack of acceleration made it difficult to maneuver in traffic. The truck was very difficult to start and unsafe to pull into traffic due to lagging ability to accelerate. I took it to a Firestone and they pulled the codes and said the crankshaft sensor and crank tone wheel had failed and needed replacing. I decided to take it to a RAM dealer in Franklin TN to confirm the diagnosis. After about a week, they confirmed and said crankshaft sensor and reluctor wheel needed to be replaced. I asked them if it would be covered under the recall (FCA W58) on the known defect of the crank tone wheel delaminating. When the recall occurred, I had the temporary solution of a computer flash done back in 2021, but the actual defective part was not replaced. They reported back to me that the cost of the repair would not be covered. They said my truck was too old, but the defect was discovered while my truck was still under warranty. Also, under a previous FCA lawsuit, they were made to pay truck owners money and extend their warranty. How can they get away with not having to rectify a known defect without fixing the problem" The computer flash simply allowed the vehicle to continue to operate, but it was by no means safe to operate on public streets in traffic. Will the NHTSA make FCA actually fix this problem" Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Nashville, TN, USA

Rear Axle Shaft replacement Rear axle bearing & axle seal replacement Low compression cylinder 3 - not fixed It stalled out while driving and I made it to the side of the road and I had to have it towed. It was determined it is low compression on cylinder 3. Possible internal valve in the engine. Engine light came on right before it stalled.

- Booneville, MS, USA

I am reporting a defective tone wheel on my 2015 RAM 1500 Pickup equipped with a 3.0L engine ("RAM") while accelerating into congested rush hour Interstate traffic. The RAM experienced an unexpected significant loss of power due to loss of crankshaft position. Subsequent inspection by the Chrysler Jeep Dodge Ram dealership confirmed that the RAM suffered a loss of crankshaft position due to a missing section of the magnetic material attached to the tone wheel and that as many as 14 cracks in the magnetic material are visible. For an undisclosed reason, FCA US did not include the RAM in Important Safety Recall W68/NHTSA 20V-475 (replacement of defective tone wheel) but rather kicked the can down the road and reprogrammed the software in the Powertrain Control Module under Safety Recall W58/NHTSA 20V-475. Based on material evidence of the failed tone wheel, it is clear that the RAM should have been included in the tone wheel replacement recall. FCA US refuses to cover the replacement of the defective tone wheel under Recall W68/NHTSA 20V-475 and extend the tone wheel warranty under FCA US Extended Warranty Letter X94. I am hopeful that NHTSA will compel FCA US aka Stellantis to include the vehicle(s) excluded from Recall W68/NHTSA 20V-475 and reimburse the owner(s) the cost(s) associated with the replacement of the defective tone wheel under Letter X94.

- Sandy, UT, USA

Tone wheel delaminating while driving. I was passing a vehicle in a passing zone and the truck lost power. Safety was definitely put at risk luckily there was no one in the on coming lane. Problem was confirmed by independent shop. Has an appt with manufacturer March 10th 2025. No prior warning lamps or other symptoms. I know there was recall about this certain issue, but the recall only changed the computer software, and didn-??t actually fix the defective part.

- New Prague, MN, USA

The contact owns a 2015 Ram 1500. The contact stated while driving at approximately 65 MPH, the ETC warning light illuminated, and the vehicle lost motive power. The contact pulled over to the side of the road and restarted the vehicle. The ETC light disappeared and then the check engine warning light, ABS, and ETC warning lights illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 92,000.

- Houston, TX, USA

Subject: Complaint Regarding Camshaft and Lifter Failure in 2015 Ram 1500 5.7L V8 To Whom It May Concern, I am writing to formally submit a complaint regarding the camshaft and lifter failure in my 2015 Ram 1500 5.7L V8, which has only 141,000 miles. This issue began as a faint ticking sound-?"known commonly as the -??Hemi tick-??-?"and has progressively worsened, leading to severe internal engine damage. Now, I am faced with the need for a complete engine replacement. The -??Hemi tick-?? is a widely recognized issue that often starts with a minor noise but is known to develop into serious mechanical failure in Hemi engines. Despite its prevalence, this issue is frequently dismissed until it causes significant and costly engine damage. In my situation, what began as a ticking noise has led to camshaft and lifter failure, which I now understand is a recurring defect in these vehicles. This situation presents a major safety concern. With these parts deteriorating from what appears to be a design flaw, there is a high risk of sudden engine failure while driving. The failure of the camshaft and lifters can lead to immediate loss of power, which could leave drivers stranded or in dangerous situations on highways and busy roads. Additionally, sudden engine failure at higher speeds could lead to loss of vehicle control, endangering not only the driver and passengers but also other motorists. I recently experienced this firsthand. Luckily, my family and I, were able to maintain control and get to safety. I believe that this widespread defect requires attention to ensure the safety of those on the road. I respectfully request that the NHTSA investigate the durability and reliability of the camshaft and lifters in Dodge Ram vehicles with Hemi engines and take appropriate action to address this safety risk. Thank you for your attention to this matter. I trust that the NHTSA will act in the best interest of all drivers affected by this issue.

- Nashville, TN, USA

The crankshaft sensor and turn wheel had a recall of 2015. My Vin.# Did not make the list. Every where on line said the turn wheel magnets started breaking just after 100,000 miles. Mine broke just under 108,000 miles. It cost $2,969.33 to fix this. I want re-embursed!!!! The year, the millage, the problem all match up for this truck to be on the recall. They said Mine just needed an update. Wrong! It broke just like the others and cost me almost $3000. The mechanic called the magnetic piece that broke in the transmission the (turn wheel ) I think. Please look into this.

- Benton, LA, USA

Truck has less than 78k miles on it and I am the second owner. Bought it from a dealer and I mentioned to them that the rear end seemed to have some new metal pieces on it with silicone around it. Hard to imagine silicone used on a rear end. When I questioned it, the salesman stated that it was all set and fine. When I road tested it, there was a stiffness in the steering wheel. I mentioned that as well and was told that they steer hard. Then once home, it continued and that didn't sit quite right with me, so I continued to contact the dealership and they never would return my calls. Eventually, something gave and the steering was fine. We have had the truck a year as of May 2024. On [XXX] I was driving on the highway, at 70mph and the rear end just snapped on my truck! In the middle of the highway! I cannot see a drop of gear oil, if there should be some. Rear end snapped clear off to spline. No idea what caused this as of yet. Spent 2 weeks trying to get the dealership to return my calls, texts or emails. Then took time off work to drive over there. Service man told me that Chrysler may cover it, Chrysler said it was the dealerships responsibility. Unreal. Never have a I towed a single thing with this truck, the rear end never should have busted like this. I seen some recalls, but do not know why my particular truck was not listed. I did see another complaint on this site, regarding the axle breaking and causing the rear end to bust. I have not taken the truck apart as of yet. Nobody wants to take responsibility without severe out of pockets costs to me. I am already without a vehicle to get to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Rensselaer, NY, USA

Number 8 roller fell down and cause the camshaft to have deep groove in the loob. I rebuilt the upper part of the motor bur now still getting check engine light on-?? july 2023 2nd) Now the power steering is trying to lock up while driving. On sept 2, 2024

- Dyersburg, TN, USA

I previously sent a complaint regarding my vehicles CRANKSHAFT POSITION SENSOR. I took it to a dealership and I now have to wait for the part to be ordered! Then it is going to be about 2 weeks before it can be repaired! I was told by the dealership that this part had been on a recall list! So I feel someone should be responsible for fixing and paying for this repair! Approximately $1000! I bought the truck used so therefore the dealer I bought it from should have known this! Right?! HOLZHAUERS MOTORS..NASHVILLE ILLINOIS My truck is being repaired by ABSHER ARNOLD MOTORS MARION ILLINOIS NOW. This is close to where I now live. I really feel someone should be helping me with this repair! You can verify my info by contacting Absher Motors 618-993-5000 Help would be appreciated!

- Ozark, IL, USA

While driving my vehicle seemed to downshift (best way I can describe it) and then I had a CHECK ENGINE LIGHT come on and another type of warning light came on. I was able to get it to a place that put a tester on it and I got a DIAGNOSTIC CODE P0336. REPLACE CRANKSHAFT POSITION SENSOR. I had to drive it home but it wasn't running right and is hard to start now. I have only had this truck since Dec. 2021 and this makes the 4th sensor that has messed up! I will call a dealer Monday to make a service appointment but I feel I shouldn't have to pay for this! Luckily I was able to drive it home. Can you help me? Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Ozark, IL, USA

pulling out into traffic and my truck stalled and the truck threw the code p0336 crankshaft position sensor a circuit range/performance. luckily i was able to pull into the median out of the way of traffic. took it to the dealer and they have done the new recall for the reprogram to sense off the cam instead of the crankshaft. this did not fix the problem dealer says its the tone wheel and the manufacture wont fix the tone wheel under the one of the recalls that was previously issued that was to replace the tone wheel. truck was running just fine untill this happened.

- Eugene, OR, USA

The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel became abnormally stiff and was difficult to maneuver. The contact also stated that the vehicle was losing motive power. The contact stated that the steering wheel warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.

- Newnan, GA, USA

Failure of the tone wheel on a 2015 Ram 1500 Ecodiesel. W58 recall dated 2/2021 was performed. ( a software repair for a mechanical issue) W68 recall also dated 2/2021 refers to the replacement of the tone wheel in certain Ram 1500 trucks. On 2/26/2024 My vehicle would not start following a lack Of acceleration/hesitation the night before on the freeway with my daughter driving late at night by herself! I Had to have the high pressure fuel system, fuel rails and injectors replaced due to metal shavings found. (All under a separate recall that had just come out) The dealer also said the tone wheel needed replacement and was the source of the inability to start and the hesitation in acceleration that was encountered. Ram refuses to cover the tone wheel despite the knowledge they have regarding the delaminating of the tone wheel. Supposedly the W58, a software update) was to over ride the mechanical issue of a delaminating tone wheel. How can a software update repair an obvious and known mechanical issue" Why was my vehicle given a -??band-aide-?? and not repaired correctly" Why is the NHTSB allowing Ram to band-aide a mechanical issue that could cause serious injuries due to loss of power or acceleration in a traffic scenario. It makes absolutely no sense. Please look at this issue regarding the band-aide fix and enforce the correct decision in W68 to replace the defective mechanical part of ALL affected vehicles allowing the many many owners that have suffered financially due to their ineptitude in fixing the problem correctly the first time! I have been in contact with several people representing RAM with no satisfaction. While various service people sympathize with me and completely understand my point, they are unable to cover the tone wheel repair. It is Very frustrating to deal with customer reps from RAM outside of the dealership who have zero mechanical knowledge.

- Oxnard, CA, USA

The engine seems to have failed. Yes it is available for inspection upon request. My safety was put at risk as the vehicle lost all power on the highway. Yes, the problem has been confirmed by a dealer or independent service center. Yes, the vehicle has been inspected, but due diligence needs to be done on the part of the inspectors to get at the root cause of the failure. No, that was one of the most alarming and scary parts is that there were no symptoms, warning messages, etc.

- Carlsbad, CA, USA

My Ram 1500 has lost power several times while cruising at 55+. The first time was related to recall W58. My crank sensor became delaminated and caused my truck to completely die. After months of waiting I finally received my truck back, however, the recall is still open due to there being no fix. Just a few months later my truck died twice on the highway. This time it was due to recall Z46. After being sent from one person to the next all I am left with is I am on a list that is about 2 years behind for replacement parts.

- Hoschton, GA, USA