10.0
really awful- Crashes / Fires:
- 6 / 38
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 49,649 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Ram 1500. While driving 75 mph, the vehicle lost acceleration and the messages "no oil pressure", "the last oil change was done at 40,000 miles" appeared. The vehicle was coasted over to the shoulder and was unable to restart. The vehicle was towed to the dealer where it was diagnosed that metallic chips were found in the oil. The vehicle required a new engine. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 32,400.
- Caldwell, ID, USA
While towing our camper the engine started on fire and totally burned along with our camper. It was a total destruction. We were not hurt. Fiat Chrysler automobiles is claiming no responsibility.
- Belgrade, MT, USA
On 8/11/2016truck stalled/shut off while driving on a highway; was able to restart in attempts to make it home. The truck continued to act up and low coolant light appeared approximately 5 miles down the highway. Truck was towed from highway location to local Ford/Chrysler dealership who looked over and stated was a gallon low on coolant and to "watch." Upon research online and others having issue checked the egr which was saturated, return back to dealership on 08/18/2016 for repair with engine warranty but informed this would not be covered as it was a basic component. Called Dodge who stated same information non-coverage of engine warranty, as is a bolt on item (although it related to engine, in fact one employee was shocked it was not covered under engine). Further discussion they'd pay half minus tax and testing, leaving a $840.72 shop bill on a 2015 truck, which we paid and truck returned on 08/26/2016.
- Muscoda, WI, USA
The contact owns a 2015 Ram 1500. While driving at a low speed, the low oil pressure indicator warning indicator illuminated. The contact stopped and checked the oil level and the dipstick showed the correct oil level. The contact restarted the vehicle and a "no oil pressure" warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the oil pump failed, which damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,000. The VIN was not available.
- Salem, OR, USA
The contact owns a 2015 Ram 1500. While driving 75 mph, the engine stalled without warning and all the lights on the instrument panel illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine ECU sensor and transmission pcu sensor failed. In addition, the vehicle experienced numerous electrical failures with the headlights and the instrument panel electrical sensor system. The front frame also separated due to defective bolts. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 6,240.
- Scranton, PA, USA
The contact owns a 2015 Ram 1500. The contact stated that while driving at 65 mph, the service engine warning light illuminated. The contact also stated that the warning message 'speed limited within 96 miles' illuminated. The contact was told to drive the vehicle to a dealer because once the vehicle was shut down, it would not be able to be restarted. The contact drove the vehicle to a dealer and the dealer refused to diagnose it. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 8,778.
- Corvallis, OR, USA
Follow-up to complaint numbers: 10809870 & 10818694, 2015 Ram 1500 laramie limited 4X4 component part or system that caused the safety risk - unknown I took delivery of my truck from the service center on 01/20/2016. The body control module was replaced. On 02/14/2016, my wife and I were headed out for valentines dinner and I started my truck in the garage. The truck suddenly went dead electronically and engine-wise again, in the garage. Again, the truck could not be restarted and again nothing worked. Thankfully, we never got a chance to drive out of the garage and there was no safety concern. My truck will be towed back to the dealership again tomorrow.
- Shreveport, LA, USA
Follow-up to complaint number: 10809870 2015 Ram 1500 laramie limited 4X4 component part or system that caused the safety risk - unknown I took delivery of my truck from the service center on 12/18/2015. The ignition switch and the receiver hub were replaced. On 12/26/2015, my wife and I were on date-night headed to a local bowling alley when my truck went dead electronically and engine-wise again. Again, the truck could not be restarted and again nothing worked. Thankfully, we were just driving in the parking lot near the bowling alley and there was no safety concerns. My truck is now at the dealership again.
- Shreveport, LA, USA
The contact owns a 2015 Ram 1500. The contact stated that the VIN was included in NHTSA campaign number: 15V661000 (power train) but the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that while driving at 60 mph, the check engine and ABS warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 1,500. VIN tool confirms parts not available.
- Hildebran, NC, USA
The contact owns a 2015 Ram 1500. While driving 40 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. The check engine warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer on multiple occasions where it was diagnosed that the engine needed to be cleaned and the computer needed to be reset. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failures. The failure mileage was 36,000.
- Garland, TX, USA
The contact owns a 2015 Ram 1500. The contact stated that while driving at approximately 50 mph, the engine stalled and jerked forward as it came to a stop and the select gear warning light illuminated. The failure recurred several times. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,500.
- Lakeland, FL, USA
2015 Ram 1500 laramie limited 4X4 component part or system that caused the safety risk - unknown my truck was purchased new with 115 miles on the odometer on 10/13/2015 at hebert's Town & Country. On 10/16/2015, with just over 200 miles on the odometer, my wife and I were returning home from date-night. We were traveling at 60 mph down LA3132 when the instrument cluster went black, the engine shutdown, most all electronics, to include the headlights, ceased functioning and the RPM & mph gauges constantly bounced up and down. I was able to coast safely to the shoulder of the road as the traffic was light. I could not restart the vehicle so, it had to be towed back to the dealership. Five days later, I took re-delivery of my truck with an additional 200 miles added to the odometer and a verbal explanation (no paperwork) that the power distribution center had to be replaced. Upon re-delivery with my salesman present, I attempted to start the vehicle and the instrument cluster blacked out and the gauges bounced. My salesman went to get a service tech but, while he was gone, I heard a click in the dash and everything started working again. On 12/11/2015, with just under 60 days ownership and right at 700 miles on the odometer, I was returning home from shopping, traveling down a residential street, when the exact same problems suddenly happened again. This time, I was traveling at 30 mph and approaching an S-curve with no headlights and no street lights. I lost control of the vehicle as the brakes were very hard to apply and I almost had an accident before finally getting it stopped. The vehicle had to be towed back to the dealership again because I could not restart it and the gauges were bouncing. My truck is currently at the dealership. I'm not sure I want to take re-delivery of this particular truck.
- Shreveport, LA, USA
Truck has been in shop from 5/20/2015 through 6/19/2014; 3/20/2015 through 3/20/2015; 7/10/2015 through 7/17/2015; and currently in shop 10/13/2015 through current date and time. Engine has been replaced and it is leaking oil from an unknown location. Service has stated to have checked every possibility source location for the, on average 1.5 to 2 quarts oil, low resulting in check engine light and still after engine replacement.
- Fouke, AR, USA
Went to do an oil change and noticed oil in the coolant expansion tank. Took picture and showed dealership. They asked us to have it towed in. This is a larmine eco diesel with 9,600 miles on the engine. Dealership still hasn't figured out what the "did not train" error message was -previously reported along with the steering shacking at highway speeds.
- Bellevue, WA, USA
I had decided to change my oil myself for the truck's second oil change because I wanted to use ams oil. I bought the filter from a local parts store because ams did not offer one. I began to drain the oil and then removed the old filter. After it drained for 20 minutes I installed the new filter and oiled the new O-ring and installed it on the factory cap and torqued it to 20 foot pounds. I poured the 6 quarts of new oil in the engine, warmed it up and shut it down. I then checked the filter for leaks and checked my oil level. Everybody should be able to change their own oil right? well I guess that's not true with this truck according to the dealer service center. It was about 3000 miles later when I was at work and noticed a puddle of oil under the truck. I looked underneath and the bottom of the transmission and other parts were coated with oil. I checked the level and nothing registered on the dip stick so I had my new truck towed to the dealer. They told me that I didn't use oem parts and I'm not qualified to change my own oil and that is why oil was gushing all over the top of my engine! notice that driving a vehicle with an engine coated with oil is a huge safety issue. The dealer charged me for a new oil change, wiped the oil off where they could and refused to have the engine steam cleaned. They sent me on the street with oil on my engine! I tried to have it cleaned but could not find anybody that could do it that day. I had to drive it the next day and it didn't catch fire so I let it go. I am now at 23,578 miles (incident happened at 16,893) and I'm starting to notice it leaking a little bit again. This is a serious safety issue! I've seen many complaints about this and somebody could get killed! now I'm going to go complain about all the transmission problems my 2015 Chrysler 200 is having. Don't buy an fca product! you will be sorry!
- Fremont, CA, USA
Fumes coming into cab through ac vents causing passengers to become ill with nausea, headaches, light headed, confusion. Air coming from ac vents during smell is reading 60-200ppm on co monitor.
- Boise, ID, USA
The truck is an ecodiesel. This is a replacement truck from a buyback on a 2014. Both trucks are the same, one 2014 and one 2015. In cold weather they fail to start. Between the two trucks they have been towed a total of 4 times. One truck had 2800 miles the other 768. Been out of service 9 weeks. Neither truck will start after driven on a trip over 30 minutes and in cold weather. The non start condition is intermittent and not predictable.
- Wyomig, MN, USA
- Talala, OK, USA