I am reporting a defective tone wheel on my 2015 RAM 1500 Pickup equipped with a 3.0L engine ("RAM") while accelerating into congested rush hour Interstate traffic. The RAM experienced an unexpected significant loss of power due to loss of crankshaft position. Subsequent inspection by the Chrysler Jeep Dodge Ram dealership confirmed that the RAM suffered a loss of crankshaft position due to a missing section of the magnetic material attached to the tone wheel and that as many as 14 cracks in the magnetic material are visible. For an undisclosed reason, FCA US did not include the RAM in Important Safety Recall W68/NHTSA 20V-475 (replacement of defective tone wheel) but rather kicked the can down the road and reprogrammed the software in the Powertrain Control Module under Safety Recall W58/NHTSA 20V-475. Based on material evidence of the failed tone wheel, it is clear that the RAM should have been included in the tone wheel replacement recall. FCA US refuses to cover the replacement of the defective tone wheel under Recall W68/NHTSA 20V-475 and extend the tone wheel warranty under FCA US Extended Warranty Letter X94. I am hopeful that NHTSA will compel FCA US aka Stellantis to include the vehicle(s) excluded from Recall W68/NHTSA 20V-475 and reimburse the owner(s) the cost(s) associated with the replacement of the defective tone wheel under Letter X94.

- Sandy, UT, USA

Tone wheel delaminating while driving. I was passing a vehicle in a passing zone and the truck lost power. Safety was definitely put at risk luckily there was no one in the on coming lane. Problem was confirmed by independent shop. Has an appt with manufacturer March 10th 2025. No prior warning lamps or other symptoms. I know there was recall about this certain issue, but the recall only changed the computer software, and didn-??t actually fix the defective part.

- New Prague, MN, USA

On [XXX], I was driving my 2015 RAM 1500 EcoDiesel in [XXX] when all of the sudden it will not accelerate and a check engine lamp illuminated. It was a near-miss to getting into an accident because the truck drastically slowed-down and wouldn't continue to accelerate. Due to the urgency of the situation, I was prompted to bring the truck over to the nearest Chrysler Dodge Jeep RAM dealership in Ontario. Scan diagnostics was initially performed and P0336 - Crankshaft Position Sensor Performance was detected. CDJR Dealership in Ontario further found out delamination and broken pieces on crankshaft tone wheel but only have addressed the recall pertaining to fuel pump (Recall No. 22V406000). The truck would exhibit prolong cranking followed by a "Service Electronic Throttle Control" warning sign that pops-up in the dashboard every time an attempt to start the engine will be made. This have been duplicated when at the dealership and multiple times after [XXX]. I have later found out that there was a prior recall associated with Loss of Crankshaft Position (Recall No.W58) that was launched back in August 20, 2020, however, the corrective measure didn't include parts replacement but only reprogramming. Fiat Chrysler Automobiles have: Service Recall W58/NHTSA 20V-475 that have been APPLIED (launched in March 20th, 2020; Repaired in March 13th, 2021 - reprogramming), and also Service Recall 66A / NHTSA 23V-411 that the dealership is NOT WANTING TO APPLY or COVER (launched in June 7th, 2023 - parts replacement). As such, there is a disconnect between the two Safety Recalls from Stellantis / FCA US LLC. Reference Weblinks: [XXX] Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Riverside, CA, USA

Rapid deceleration while at highway speeds

- San Antonio, TX, USA

Exhaust manifold bolts failed resulting in a separation of the manifold from the engine block. Resulting in a loud -??ticking-?? noise coming from the engine compartment. Vehicle was driven to a mechanic were new bolts were installed resulting in a several hundred dollar repair cost.

- Anacortes, WA, USA

The contact owns a 2015 Ram 1500. The contact stated that while driving at undisclosed speeds, the engine warning light illuminated. While driving at an undisclosed speed, the vehicle was difficult to steer. The vehicle went into LIMP Mode, and lost motive power. The contact was able to veer to the side of the road where the vehicle stalled. The vehicle was taken to the local dealer, where it was diagnosed that the intake manifold and toner wheel needed to be replaced. The mechanic informed the contact that there was no fuel pressure. The crankshaft position speed sensor magnet sensor had delaminated. The DTC code: P0336-00 was displayed. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 133,000.

- Center Village, CT, USA

Subject: Complaint Regarding Camshaft and Lifter Failure in 2015 Ram 1500 5.7L V8 To Whom It May Concern, I am writing to formally submit a complaint regarding the camshaft and lifter failure in my 2015 Ram 1500 5.7L V8, which has only 141,000 miles. This issue began as a faint ticking sound-?"known commonly as the -??Hemi tick-??-?"and has progressively worsened, leading to severe internal engine damage. Now, I am faced with the need for a complete engine replacement. The -??Hemi tick-?? is a widely recognized issue that often starts with a minor noise but is known to develop into serious mechanical failure in Hemi engines. Despite its prevalence, this issue is frequently dismissed until it causes significant and costly engine damage. In my situation, what began as a ticking noise has led to camshaft and lifter failure, which I now understand is a recurring defect in these vehicles. This situation presents a major safety concern. With these parts deteriorating from what appears to be a design flaw, there is a high risk of sudden engine failure while driving. The failure of the camshaft and lifters can lead to immediate loss of power, which could leave drivers stranded or in dangerous situations on highways and busy roads. Additionally, sudden engine failure at higher speeds could lead to loss of vehicle control, endangering not only the driver and passengers but also other motorists. I recently experienced this firsthand. Luckily, my family and I, were able to maintain control and get to safety. I believe that this widespread defect requires attention to ensure the safety of those on the road. I respectfully request that the NHTSA investigate the durability and reliability of the camshaft and lifters in Dodge Ram vehicles with Hemi engines and take appropriate action to address this safety risk. Thank you for your attention to this matter. I trust that the NHTSA will act in the best interest of all drivers affected by this issue.

- Nashville, TN, USA

Air bad for rear seat warning light. I can-??t drive with my kids in vehicle. Erratic fuel issues stalling bad computer gives faulty reading. Cause me to get in necessary maintenance. Suspension issues always shakes on highway.

- El Paso, TX, USA

ABS Modular is malfunctioning and recommended to be replaced. I have been waiting 1.5 years for this part and continue to be told it-??s not available. My check engine light continues to be on and my car does not function as it should. The part is identified as needing to be fixed but no parts available. I-??ve called multiple states and made over 100 calls over the year. I am stuck with a car not functioning correctly and told by RAM that I just need to wait. Thousands of people are waiting for this part I am told and other years have been recalled but not my year somehow. This is dangerous and my hands are tied. I am putting my family in danger daily driving or am out 20+k on a vehicle I can-??t drive. This is ridiculous and not a decision I thought I-??d have to make with a well known company like Ram.

- Concord, NC, USA

Dear NHTSA, I am writing to express my disappointment regarding my experience with my 2015 Ram 1500 EcoDiesel, particularly in relation to unresolved recalls and inadequate service from dealerships. Last year, I began experiencing significant issues with my truck, ultimately leading me to Southern Motors in Springfield. They diagnosed the problem as needing a new engine, which was concerning. However, my vehicle also had outstanding recalls, including one for the fuel pump, which I was informed they did not address and ended up being the issue with the engine in the first place but instead they informed me I would need to pay for a new engine roughly $20k. I then took my truck to Hayes Dodge Ram Jeep Chrysler in Gainesville, Georgia. While they did perform the recall for the fuel pump, I was charged $400 to update the system-?"an action I believed should have been covered under the recall. After this service, my truck continues to run poorly and still displays check engine lights related to a crankshaft sensor, which I understand is also under recall (number X94). This issue has not been addressed, further compounding my frustration. Given the circumstances, I am deeply concerned about the effectiveness of the recall process and the service I received. I would appreciate your investigation into this matter, as it not only affects my vehicle but potentially other consumers who may be facing similar issues with Ram trucks. Thank you for your attention to this matter. I hope to see improvements in the handling of recalls and service quality from dealerships.

- Gainesville, GA, USA

The contact owns a 2015 RAM 1500. The contact stated that while driving on multiple occasions at various speeds the vehicle lost power. A " Service Electronic Throttle Control" message appeared. The check engine warning light was also illuminated. The vehicle was taken to a dealer where it was diagnosed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.

- Larned, KS, USA

The contact owns a 2015 Ram 1500. The contact stated while driving approximately 30 MPH, the check engine warning light was illuminated. The contact stated that the vehicle stalled. The contact was able to stop and had the vehicle jumpstarted. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the battery needed to be replaced. The contact advised the mechanic that the check engine warning light was illuminated for almost one year prior to the failure. The vehicle was repaired; however, the check engine warning light had been illuminated. The contact called a dealer who advised the contact to bring the vehicle to the dealer for a diagnostic test to be performed. The contact had not taken the vehicle to a dealer, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 64,545.

- Tucson, AZ, USA

22V-406 high pressure fuel pump ("HPFP") safty recall not completed as of Oct 7th 2024 vehicle had unexpected loss of motive power 20V-475 loss of crankshaft position I have loss of crankshaft position resulted in engine stall, as well as loss of the ability to restart the engine 19V-757 Exhaust Gas Recirculation (EGR) i have Coolant loss, coolant color Turing brown/black, major build up of soot buildup in intake manifold and EGR. Driving and vehicle lost all power fuel light came on, throttle control light came on, low oil light came on, speed dropped to 5mph when I was doing 55mph. Was able to coast vehicle off the road almost getting hit from behind by a semi truck. Dodge Dealership sold me truck November 2023 and said there was NO safty recalls open or uncompleted. But as I am now finding out the recall for the high pressure fuel pump was infact OPEN and uncompleted dealership even singed a document stating this vehicle has no recalls. Dealership says recalls 20V-475 and 19V-757 have already been done but getting the same issues as to why the recalls where issued. Now my vehicle has been at the dealership for a month and has yet to even be looked at and the dealership and Dodge refuse to provide a loaner vehicle and tell me to go rent one. I can't afford to rent a car it's over $300 a week without rental car insurance. I'm on limited income disabled veteran I have attempted to contact dodge ram corporate office and only get people that are overseas at a call center that provide no help and refuse to have someone at dodge ram corporate contact me Would provide photos of everything but unable to get the vehicle due to its in the back yard of the dealership.

- Miami , AZ, USA

Was driving to store got to store came out vehicle won't start just keeps turning over. From others that have the same vehicle ecodiesel I'm told it's the tone wheel/crankshaft position. And that the cheap plastic housing chips which causes the no start. Also recall for high pressure fuel pump. And the closest dealership to me can't get my vehicle in for over a month and won't provide a loaner vehicle. I'm well over 2 hours from any other dealership. I bought this vehicle from a dodge ram dealership and was told "NO RECALLS PRESENT " they even had me sign a paper that stated that and gave me a carfax that so no recalls and no recalls ever. But turns out there are 18 recalls for this vehicle. Bought thus vehicle November 2023. So now this vehicle is sitting in my driveway not running and can't get it fixed because the closest dealership can't because they have 1 ONE technician, and no other dealership will tow it to get fix free of charge. All of the symptoms are related to both recalls. High pressure fuel pump, and tone wheel /crankshaft position. Lastly a LOT of people are having to replace the intake manifold regardless of milage for this type of motor.

- Miami, AZ, USA

No power going up hills, won't shift going down hill, park sensors lights come on, zero oil pressure then Electronic Throttle. From what I seen on internet and from others with the same issues it's due to high pressure fuel pump which has a recall on it. But when it was sold by the dealership in November 2023 the dealership said there was NO open recalls. But then I find out there is an open recall for the high pressure fuel pump. Now this issues keeps going on. And today September 6 2024 my vehicle lost all power and the fuel light and Electronic throttle Warning light came on and if I had not been in the right Lane and a turn in I would have been hit from behind!

- Miami, AZ, USA

The contact owns a 2015 Ram 1500. The contact stated while driving approximately 40 MPH, the vehicle shuddered and experienced a loss in motive power. The contact pulled over to the shoulder of the road and restarted the vehicle; however, upon arrival to the destination, there was black smoke coming from the rear exhaust. The vehicle was towed to an independent mechanic where the contact was advised to take the vehicle to a local dealer for a recall repair. The vehicle was towed to a local dealer where the high-pressure fuel pump was replaced; however, metal fragments were found in the fuel injectors were damaged. The contact was informed that unburnt fuel had damaged the DEF sensor and the sensor needed to be replaced. In addition, the contact was informed that the failure was related to Chrysler Recall: Z46; however, the repair was not covered by the warranty. The vehicle was not repaired because the repair was not covered by the manufacturer. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

- Hillsborough, NC, USA

Engine seized while driving at freeway speeds. Complete and permanent loss of power to the vehicle without warning lamps, messages, or prior symptoms. Near collisions on freeway due to sudden loss of power and no power to maneuver the vehicle. Emergency tow required to remove myself and vehicle from soft center median with no guard rail. The manufacturer/dealership has inspected the vehicle. The vehicle is available for inspection upon request.

- Verdi, NV, USA

Tone wheel cracked, part available, at dealership currently very costly to fix

- White Pigeon , MI, USA

The contact owned a 2015 Ram 1500. The contact stated that while hauling a 2018 Jayco Hummingbird at 50 MPH, the "Low Voltage Battery" warning message appeared on the instrument panel. The contact immediately pulled over and exited the vehicle as white smoke began to emit from underneath the hood. The smoke quickly turned into flames as the contact attempted to extinguish the fire with a fire extinguisher. The contact used a total of three fire extinguishers in an attempt to extinguish the fire; however, the fire returned after each attempt. With the assistance of a fellow motorist, the contact managed to pour water over the entire engine which finally extinguished the fire. The authorities arrived at the scene and performed a thorough inspection of the vehicle to ensure that the fire was extinguished. A police report was filed. The contact suffered severe mental trauma as a result of the incident. The vehicle was initially towed to an independent tow yard but was later placed in the possession of the contact's insurance company. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss as a result of the fire. The failure mileage was approximately 122,000.

- Hayden, CO, USA

I previously sent a complaint regarding my vehicles CRANKSHAFT POSITION SENSOR. I took it to a dealership and I now have to wait for the part to be ordered! Then it is going to be about 2 weeks before it can be repaired! I was told by the dealership that this part had been on a recall list! So I feel someone should be responsible for fixing and paying for this repair! Approximately $1000! I bought the truck used so therefore the dealer I bought it from should have known this! Right?! HOLZHAUERS MOTORS..NASHVILLE ILLINOIS My truck is being repaired by ABSHER ARNOLD MOTORS MARION ILLINOIS NOW. This is close to where I now live. I really feel someone should be helping me with this repair! You can verify my info by contacting Absher Motors 618-993-5000 Help would be appreciated!

- Ozark, IL, USA