10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 37,496 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Dear NHTSA, I am writing to express my disappointment regarding my experience with my 2015 Ram 1500 EcoDiesel, particularly in relation to unresolved recalls and inadequate service from dealerships. Last year, I began experiencing significant issues with my truck, ultimately leading me to Southern Motors in Springfield. They diagnosed the problem as needing a new engine, which was concerning. However, my vehicle also had outstanding recalls, including one for the fuel pump, which I was informed they did not address and ended up being the issue with the engine in the first place but instead they informed me I would need to pay for a new engine roughly $20k. I then took my truck to Hayes Dodge Ram Jeep Chrysler in Gainesville, Georgia. While they did perform the recall for the fuel pump, I was charged $400 to update the system-?"an action I believed should have been covered under the recall. After this service, my truck continues to run poorly and still displays check engine lights related to a crankshaft sensor, which I understand is also under recall (number X94). This issue has not been addressed, further compounding my frustration. Given the circumstances, I am deeply concerned about the effectiveness of the recall process and the service I received. I would appreciate your investigation into this matter, as it not only affects my vehicle but potentially other consumers who may be facing similar issues with Ram trucks. Thank you for your attention to this matter. I hope to see improvements in the handling of recalls and service quality from dealerships.
- Gainesville, GA, USA
The contact owns a 2015 RAM 1500. The contact stated that while driving on multiple occasions at various speeds the vehicle lost power. A " Service Electronic Throttle Control" message appeared. The check engine warning light was also illuminated. The vehicle was taken to a dealer where it was diagnosed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.
- Larned, KS, USA
ABS Module failed triggering BRAKE light service and ABS Service light, and the ESB light. 6 month + and counting to get this OEM module. Why are you not addressing the supply chain issue......
- Rockwall, TX, USA
My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation in that lack of an operating ABS system is conducive to skidding and accidents. Some owners have even reported that they cannot drive their vehicles due to locked brakes which resulted from this malfunction. I have a standing Brake, ABS, Anti Skid light and no Cruise control. All symptoms of a failed ABS Module. New Repair parts are not available from the Dealers or other Repair shops. Many trucks and drivers are at risk especially in winter weather or rain slick roads.
- Toccoa, GA, USA
Abs module failure. No cruise control, abs, trailer brakes, traction control. Parts in engineering review for over a year now. Call each month only to be told next month.
- St Charles , MO, USA
Abs, traction and brake light all came on on dash. Part number 68228991AD needs to be set under a recall part as a safety concern.
- San Antonio, TX, USA
COMPLAINT/INCIDENT.On February 9th 2024, I was making a right hand turn onto main Street. My speed was under 10mph, closer to 5mph.. Without any warning or MIL, my truck suddenly went from easy steering to unable to move the steering column and jerked/locked the wheel by 90 degrees to the left. In other words, the steering wheel went from the 3:00 position and locked into place at the 12:00 position at the apex of the right turn. This put me on a path to driving into a 2story brick building. I was unable to accelerate and I was unable brake momentarily. The engine sputtered a few times; and that is when the MIL lit up on my dashboard stating -??electronic power steering service-?? and -??low battery voltage-??. After the lights came on, the steering was brought back to normal along with the acceleration and my brakes. After the MIL displayed, steering resumed enough to pull into a parking spot. All of this occurred within 80ft from the apex of the corner to where the truck finally locked up. Total distance traveled 195 ft from start of turn to parked. The steering column and wheel completely locked up once in parking spot. I weigh about 230 lb and I could literally hang off the wheel without the wheel moving an inch.. At home, the power to the truck did not turn off like it normally would after 30 secs. The manual neutral transmission switch was pulled, which normally does not interfere with shutdown. After disengaging the truck powered off. However, I was unable to restart and only a clicking noise was heard. A battery booster jumpstarted successfully. No MIL on dash on startup. Surprisingly, the steering came back to normal. PART NUMBERS. The EPS numbers on the outside casing are P68242957AD and TIC2794A8134. Neither of these numbers have been listed in any of the documentation provided by the NHTSA on the power steering recall nor the reopened investigation.
- Rio Rancho, NM, USA
My truck is experiencing the -??hemi tick-??. Upon research, this tick is a common defect in RAM trucks that was supposed to be fixed in later models. Not true. Not only do I need to pay thousands for replacing the manifold, it will be a problem again. The hot/cold engine melds the aluminum and steel, creating a warped or split manifold. To replace it is immense labor, hence costly fees, as the bolts are too small to adequately remove and snap. If drilling out, metal could get into other parts of the engine causing severe damage. I bought this used at $30,000 miles (approx). Per my mechanic, the manifold has already been altered once. They claim it-??s a safety concern, which includes -??loss of power -?? especially at highway speeds. This is in addition to the repair costa and loss of value. The earliest appointment is a month away. Yes, it could be inspected upon request. It has been inspected by Arbos and G&D auto repair. Both whom are unable to remove the bolts and referred me to a dealership. I have an appointment with Hights Chrysler in Madison, Maine on Nov. 30th. The quotes I have received range from $500 to $2,000. The -??warning-?? is the ticking sound during idle.
- Oakland, ME, USA
While driving on the highway between Nenana and Fairbanks, AK, on August 9, 2023, I attempted to pass a slow moving RV towing a trailer. While in the passing lane, I accelerated and my vehicle suddenly loss power. I was forced to swerve out of the passing lane to avoid a collision with with oncoming traffic and the vehicle being passed. After that event, the vehicle would not exceed 3000rpms or 35mph up hills. Immediately after the event, the service engine light came on and the dash showed engine error codes. I took the vehicle to the dealer (Gene's Chrysler in Fairbanks Alaska). After inspection, they indicate that the magnetic surface of the engine tone wheel was delaminating and this initiated the sensor to cause a "limp mode" (mode that limits vehicle's speed). After that event, the vehicle also had trouble starting as though it was not receiving sufficient fuel. The dealer indicated that my vehicle's vin was not covered under the recall even though the problem matched NHTSA campaign number: 23V411. Stellantis-?? own number for this recall is 66A. This recall is an expansion of recall 20V475. I feel that my vehicle needs to be added to this recall. Without my vehicle covered under this recall, my family is incurring the costs of a rental car until the new part arrives. The vehicle was dropped off at the dealer on August 23. The part is delayed and expected on October 15 (nearly a two month wait because of a vehicle defect that effects safety). The dealer indicated my vehicle is unsafe to drive. Why isn't my vehicle part of this recall? It is clearly the exact problem identified in the recall notice.
- Fairbanks, AK, USA
I was pulling out from my street that connects to a two lane highway. From my street you can see if cars are coming from quite a distance away. There was a semi truck in the distance going east bound in the direction I needed to torn into. There was absolutely enough room for me to merge out into the east bound lane without the semi truck even being affected. I was now about a 1/4 mile down the road and the semi was still aways back. Then, my truck started to sputter and not accelerate and as this a two lane road there at this point was nowhere to pull over. The semi was now coming up quick due to loss of power in my truck. I turned on my hazards by this time he was close and had to make an evasive lane change to avoid running into the back of me. Luckily, there was no on coming traffic. This is not the first incident of my truck losing power and almost being rear-ended. I purchased the truck from a dealer in December of 2022. They have not been of any help, and frankly they are not willing to do a thing to help. I'm at a loss and have no idea what to do. I feel I was sold a truck with a potentially dangerous recall that can cause a major car accident which could result in death. There is no resolve for this recall at this time. This recall not only puts my family at risk, it endangers the general public.
- Sandpoint, ID, USA
The ABS control module has failed over a year ago and factory replacement parts are unavailable. Mopar dealers advise they are on backorder with no expected delivery date. The failure of this unit disables the Anti-Lock Braking System, Electronic Stability Control and Electronic Speed Control.
- Covington, LA, USA
When pulling out onto Highway vehicle did not accelerate as it should and lost power when accelerating. Did get up to Highway miles. Lights on dash said electronic throttle control. Thought maybe the computer needed reset so removed battery cables and still nothing.
- Wallops Island, VA, USA
The speed control system was working recently then stopped for no reason. It does NOT register info on the dashboard or engage. Completely out. Due to the recalls for so many others, this needs to be added to your list.
- Lake Placid, FL, USA
...The component that failed is the ABS and traction system, the hitch brake system and the cruise control also stopped working, all this abs and traction system when it stops working can cause the vehicle to not move have correct performance in its braking and skidding system, which can be dangerous, especially in severe rainy and humid climates. I took the car for inspection to the dealer in naplenton in kisiimmee fl and the diagnosis so far is that it has damage to the abs module and the abs pump, which must be replaced and whose price for parts and labor is around 1615 $ with a tendency to increase according to the dealer, so far I only have the diagnosis and quote of the arrangement, since the parts take around 7 days to be available. Yesterday I contacted the FCA inquiring about the warranties of the car on these parts and about an extended warranty that they had offered me in the past tense due to other damages that I had previously in the vehicle with other parts, I did not get a response from FCA about that warranty and The dealer tells me that I do not have any warranties to cover this repair, so I will have to put it out of my pocket. It should be noted that my truck is from 2015 and it is a work vehicle and it only has 54,000 thousand miles, that is, it is a truck that has been given the use and exploitation for which it is designed.... thank you very much
- Kisiimmee, FL, USA
While pulling a loaded trailer I was going around a right-hand bend in the road at about 35mph and the steering locked up throwing us off the road into a ditch. Thank God it did not throw us into oncoming traffic. Couldn't move the steering wheel at all with two men trying together. Required a tow truck to move to dealer. Also having issues getting the cruise to engage.
- Granite City, IL, USA
About a dozen times the accelerator pedal sticks to the floor. The pedal stays depressed even when my foot is not on it anymore. The vehicle races uncontrollably as fast as it can. Occasionally a red warning light with a thunderbolt displays on the dash. I have not taken it to the dealer because it is no longer under warranty but, I have replaced the throttle body and it made no difference. Also I have checked the NHTS website for recalls. My original factory floor mat does not go under pedal so as not to be the culprit. When the pedal sticks to the floor I must place the toe of my shoe on the side of the the accelerator pedal and lift it up. This stops the acceleration and the red warning light goes off. The sticking pedal has occurred about a dozen times and has only happened over the last 18 months. The safety problem is becoming more frequent. On Monday while taking my daughter to school I pulled out onto the highway from a stop sign and quickly accelerated. Upon reaching the 45 mph speed limit I let off the accelerator pedal but the pedal stayed depressed. My Ram truck quickly accelerated to 72 mph all the while I had to weave around a car to avoid an accident. The warning light did not come on this time. I have tried braking but this only slows the vehicle slightly. When releasing the brake the truck accelerates full throttle again. Lifting up on the accelerator pedal is the only thing that works. The sticking pedal has only occurred when accelerating rapidly.
- Gatesville , TX, USA
I have had two problems with my vehicle. The first is that the cruise control intermediately works and then doesn't at times. The second, is that the power steering intermediately works and then suddenly will go out in middle of a turn. I took it to a local mechanic and he hooked his scanner to it and although there were no warning lights on, he reset the computer in the vehicle. This action worked for approximately one hour and the then the issue with the power steering returned. I've looked up recalls on both these issues and have noticed there are recalls associated with these problems with Ram 1500, however mine is not listed. I believe they need to broaden their recall actions before someone looses their life due to mechanical failure.
- Worden, IL, USA
The contact owns a 2015 Dodge Ram 1500. The contact stated that while sitting idle and the brake depressed when the vehicle suddenly accelerated forward. The vehicle crashed into the rear of the vehicle in front. The contact stated that they had to turn the vehicle off in order to stop the vehicle from accelerating. The air bags did not deploy. A police report was filed. The driver in the vehicle that was crashed into received injuries and medical attention was needed. The vehicle was towed however the vehicle had to put the vehicle in drive in order for the vehicle's wheels to unlock and move onto the flatbed. The contact spoke with the dealer (steve white motors 3470 us hwy 70 SE, newton, nc 28658, (828) 464-3458) who informed them that they were unable to identify the cause of the failure. The manufacturer was made aware of the issue however they were unable to assist. The approximate failure mileage was 47,238.
- Hickory, NC, USA
In May 2019, Ram released the V08 recall as part of an aem due to emissions complaints. After having this recall done, my driveability and acceleration has become unsafe. Trying to turn onto a feeder road or merge into traffic is basically dangerous. Often, it seems to have a "dead pedal." I can push the gas pedal and often able to count to 3 before the truck actually begins to move smoothly.
- Conroe, TX, USA
- Baton Rouge, LA, USA