10.0
really awful- Crashes / Fires:
- 4 / 3
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 34,638 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving, I suddenly heard a loud metal on metal grinding noise. After getting off the road, other drivers stopped to report that there was a large "shower of sparks" coming from beneath my vehicle. Upon further inspection, I found that the forward fuel tank strap frame mount had completely corroded through. This resulted in the tank strap dislodging, and the front end of the fuel tank falling to just a few inches from the road. Meanwhile, the tank pushed the metal fuel strap against the vehicle's main drive shift, grinding away at the drive shaft like a metal lathe and creating the large shower of sparks directly next to the fuel tank. This was a known defect in the 2008 to 2012 models of this same truck that was the subject of recall. However, for my 2015 truck it is merely a "service bulletin" for the identical defect.
- Raynham, MA, USA
On about [XXX], I was driving and my engine felt like it missed and my check engine light came on and a message appeared telling me to get remote throttle serviced. The truck began to drive badly and lack of acceleration made it difficult to maneuver in traffic. The truck was very difficult to start and unsafe to pull into traffic due to lagging ability to accelerate. I took it to a Firestone and they pulled the codes and said the crankshaft sensor and crank tone wheel had failed and needed replacing. I decided to take it to a RAM dealer in Franklin TN to confirm the diagnosis. After about a week, they confirmed and said crankshaft sensor and reluctor wheel needed to be replaced. I asked them if it would be covered under the recall (FCA W58) on the known defect of the crank tone wheel delaminating. When the recall occurred, I had the temporary solution of a computer flash done back in 2021, but the actual defective part was not replaced. They reported back to me that the cost of the repair would not be covered. They said my truck was too old, but the defect was discovered while my truck was still under warranty. Also, under a previous FCA lawsuit, they were made to pay truck owners money and extend their warranty. How can they get away with not having to rectify a known defect without fixing the problem" The computer flash simply allowed the vehicle to continue to operate, but it was by no means safe to operate on public streets in traffic. Will the NHTSA make FCA actually fix this problem" Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Nashville, TN, USA
Last week, On Thursday, [XXX], at 8 am, I dropped off my vehicle (VIN# [XXX] ) at the local Ram dealership in Houston for performing the recall issued three years ago, on Jun 09, 2022, Manufacturer Recall Number Z46, NHTSA Recall Number22V-406. I have been reading online that there are no parts available since the recall was issued in 2022 and I did not want to wait, as this truck is my work vehicle. In March of 2025, almost three years later, I figured that the parts availability issues would be solved by Stellantis/RAM. I was wrong. My local RAM dealer service department (Mac Haik RAM, 12111 Katy Freeway, Houston, TX 77079) informed me today, a week after the vehicle was dropped off, that they are not able to complete the recall because parts are in backorder. In fact, Stellantis could not provide an ETA for the parts to complete this 3 year old recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Houston , TX, USA
The check engine light has been on and the code and a message of fuel sender unit failure is on the message being displayed. The vehicle always shows empty even when filled. I never know if the the car is going to run out of fuel while I'm diving it on the road or highway. I have to keep very good records to estimate how many miles I'll get before needing to refill. I've seen recalls from other car makers for the same problem.
- Chico, CA, USA
I looked under the truck before a long trip and found a gas tank strap hanging oddly. Upon looking further into discovered the mount has rusted through. Doing some online research I have found this is a fairly common issue.
- Hollister, FL, USA
22V-406 high pressure fuel pump ("HPFP") safty recall not completed as of Oct 7th 2024 vehicle had unexpected loss of motive power 20V-475 loss of crankshaft position I have loss of crankshaft position resulted in engine stall, as well as loss of the ability to restart the engine 19V-757 Exhaust Gas Recirculation (EGR) i have Coolant loss, coolant color Turing brown/black, major build up of soot buildup in intake manifold and EGR. Driving and vehicle lost all power fuel light came on, throttle control light came on, low oil light came on, speed dropped to 5mph when I was doing 55mph. Was able to coast vehicle off the road almost getting hit from behind by a semi truck. Dodge Dealership sold me truck November 2023 and said there was NO safty recalls open or uncompleted. But as I am now finding out the recall for the high pressure fuel pump was infact OPEN and uncompleted dealership even singed a document stating this vehicle has no recalls. Dealership says recalls 20V-475 and 19V-757 have already been done but getting the same issues as to why the recalls where issued. Now my vehicle has been at the dealership for a month and has yet to even be looked at and the dealership and Dodge refuse to provide a loaner vehicle and tell me to go rent one. I can't afford to rent a car it's over $300 a week without rental car insurance. I'm on limited income disabled veteran I have attempted to contact dodge ram corporate office and only get people that are overseas at a call center that provide no help and refuse to have someone at dodge ram corporate contact me Would provide photos of everything but unable to get the vehicle due to its in the back yard of the dealership.
- Miami , AZ, USA
No power going up hills, won't shift going down hill, park sensors lights come on, zero oil pressure then Electronic Throttle. From what I seen on internet and from others with the same issues it's due to high pressure fuel pump which has a recall on it. But when it was sold by the dealership in November 2023 the dealership said there was NO open recalls. But then I find out there is an open recall for the high pressure fuel pump. Now this issues keeps going on. And today September 6 2024 my vehicle lost all power and the fuel light and Electronic throttle Warning light came on and if I had not been in the right Lane and a turn in I would have been hit from behind!
- Miami, AZ, USA
Fuel Tank strap (Front) disconnected from the frame slot it is attached to. The frame slot is completely rusted out. This was a recall on earlier models and amended to include other years including my year (2015). Yet it does not come up as a recall for my vehicle. I've seen online that this is a common problem with the Ram 1500. Vehicle mileage is 50,575.
- Hamilton Township, NJ, USA
My truck has an issue with reading how much gas is in the truck. When I fill it up it goes to full but after about 40 miles it shows empty and the check engine light comes on. The vehicle has about 66500 miles on it. Talked to the dealer and was told it is a common problem with this vehicle.
- Clinton, CT, USA
Safety recall 22V-406 was issued over two years ago, on 6-9-2022. The manufacturer is negligent, in that it has not addressed the problem and repaired the vehicle in a timely manner. The local dealer indicates they have no idea when the manufacturer will attempt to address the problem.
- Tulsa, OK, USA
My Ram 1500 Ecodiesel was reprogrammed by Henkle Auto dealership in Battle Creek Mi. It now has a dead fuel pedal when cold and will then lunge all at once. I also lost 4 mpg. I have contacted the dealer and Ram Chrysler, and they said that there is nothing they can do to undue an updated ECM program. My case number from Chrysler is [XXX]. This is a huge safety issue, and the dealer or Chrysler will fix the issue. Need help. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Sturgis, MI, USA
Fuel pump gauge not working. Fuel Gauge has failed to acknowledge any gas. It came on and off for a few days now for 2 days straight it stays on with a low fuel level and the gauge read zero.
- Waterville, OH, USA
My truck has been at Dodge in fort Pierce Florida for recall number z46 and y63 for 8 months I have went over and above and beyond to call and try to get it switched over they're saying it's registered in Canada I'm getting no help they're acting like it's my fault they're not offering me a rental car or a loaner car I've lost my job I just need help getting something done maybe then purchasing it back I filed case numbers with no response I need help please
- Vero Beach, FL, USA
Dodge sent us a safety recall in May 2021 for Crankshaft Positioner Sensor and Toner Wheel faulty part. We took it to our local dodge dealership, they ran a computer test and said "it's fine" and sent us on our way. The car involuntarily stalled a few times while driving it the past few years. In February 2024, we took the vehicle in (AGAIN) to have the same issue looked at and they said the part needed to be replaced and said dodge will not pay for it and charged us $2900. Dodge is refusing to take accountability for this original safety recall and we are very concerned that our family was put at risk many times while driving this vehicle. Dodge new this part was a faulty part and refused to replace it.
- Mill Creek, WA, USA
The dealership and Ram are refusing to fix my fuel pump because it-??s older than 2020. They are saying they-??re doing it by newer to older vehicles. I-??ve been tryin to get my truck fixed as the pump is making squeals and tapping. I-??m afraid of the damage it-??s causing my engine and don-??t understand why they can-??t fix it when they have the parts.
- Grand Bay, AL, USA
My Ram 1500 has lost power several times while cruising at 55+. The first time was related to recall W58. My crank sensor became delaminated and caused my truck to completely die. After months of waiting I finally received my truck back, however, the recall is still open due to there being no fix. Just a few months later my truck died twice on the highway. This time it was due to recall Z46. After being sent from one person to the next all I am left with is I am on a list that is about 2 years behind for replacement parts.
- Hoschton, GA, USA
The HPFP failed 9/15/23 in my ecodiesel traveling down the freeway in three lane traffic. I lost all acceleration, power. no brakes or power steering, I was nearly killed by several semi's because I lost all speed. It nearly caused a massive accident potentially killing me and several others in the process. I had seconds to react it left me traumatized from the event. I had to call a tow truck- which cost me $300- They left me stranded at the dealership in a different state hours from home with nothing. I was without my truck for a week. It was then taken back to my homestate and taken to a local dealership- in which they had it for a few weeks and said it was a dirty radiator filter charging $240. I had my truck back for 4 days before it started doing the same exact thing and had to be taken back to the dealership. They then admitted it was the recall after all and said I was not allowed to remove it off the property but there was no fix. I was not given a loaner vehicle- I was not helped in any way- My truck is my own vehicle- Im a single female that commuted back and forth to work an hour away from home. They had my truck for 13 weeks- in which they said they did a work around - within 5 minutes of taking it- lost acceleration again, hesitating, multiple issues. Tried to get it back to the dealership- drove it a few times and again multiple issues- hesitations, no acceleration. Was in route to take it back to another diesel mechanic and it completely died and had to have it towed again which was another $500. The next day they said they couldn't fix it and it had to be put on a trailer and taken back over to the other dealership. They DID NOT FIX THE ISSUE!!!! They keep charging all this money- and my truck is still unsafe!!! I lost my job because of it. I have received zero help and absolutely no compensation. That truck is going to kill me or someone else in the process.
- Alder, MT, USA
There is a safety recall on this vehicle, recall number 22V-406, issued in June 2022, which still has no remedy. We are concerned about the safety of this vehicle and my wife has had many instances where she was trying to accelerate into traffic, and the vehicle stalled. This has been an ongoing issue, and we are afraid one day this will lead to an accident. I believe 2 years is more than enough time for a remedy to this to have been found. I have spoken to the service department at my local Ram dealership, and all they tell me is that the parts are not available. This is unacceptable, and we need this resolved.
- Simi Valley, CA, USA
Driving down the freeway Without warning vehicle dashboard started throwing out all kind of code warnings. Vehicle went into limp mode. Vehicle started on fire. Dealership states the blue def system was at fault. A problem this same dealer fixed just last year. At a cost of over $3000. This time with the fire the bill is over $8000. Not to mention the def system recall from a few years back where these components were suppose to be under an extended warranty. What is a consumer to do. We are at the mercy of these dealers Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Gibraltar, MI, USA
- Pleasant Plains , IL, USA