10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
43,403 miles

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« Read the previous 20 complaints

problem #25

Sep 222018

1500

  • 83,000 miles
The contact owns a 2015 Ram 1500. While driving 25 mph, the steering wheel seized. The vehicle was taken to leith Chrysler Dodge Jeep Ram aberdeen (11049 us-15, aberdeen, nc 28315, (910) 944-7115) where the contact was informed that the power steering rack needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 18V586000 (steering). The manufacturer was made aware of the failure. The failure mileage was 83,000.

- Pinehurst, NC, USA

problem #24

Sep 042018

1500

  • 66,000 miles
The truck only has 66,000 miles, yet the power steering just went out without any warning.

- Bastrop, LA, USA

problem #23

Sep 012018

1500

  • 57,000 miles
The contact owns a 2015 Ram 1500. The contact stated that there was contamination within the circuit board that affected the electric power steering. The vehicle was serviced by white's energy motors Chrysler, Dodge, Jeep, Ram (203 motor ct, gillette, wy 82718, 307-687-0499) where it was diagnosed that the power steering gear assembly needed to be replaced. The dealer and the manufacturer indicated that the vehicle was excluded from NHTSA campaign number: 16V167000 (steering); however, the symptoms were the same. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 57,000.

- Joliet, WY, USA

problem #22

Aug 012018

1500

  • 96,000 miles
Power steering is intermittent and can unexpectedly become very hard to steer.

- Watertown, NY, USA

problem #21

Aug 012018

1500 8-cyl

  • 48,700 miles
Recently had the power steering unit replaced by fca (50% my cost) and filed a NHTSA complaint. After approx 2,000 miles has developed very stiff and jerky steering assist. Wheel will not return to center when you let go, and turning corners is a two handed, reduced speed affair as not to collide with other vehicles. I have determined that the universal joint on the steering shaft is bad. I can spray lubricant on it and the problem goes away for a while then returns as it dries out.

- Bushnell, IL, USA

problem #20

Nov 302017

1500 8-cyl

  • 76,551 miles
Steering rack will lock up out if no where while driving at high and low speeds.this happens when truck is stationary and in motion when turning the steering wheel it's not continuously happening it is intermittent. Been to two dealers and no fix other than to replace the steering rack. It's too much money to pay with no help.

- Immokalee, FL, USA

problem #19

Apr 212018

1500 8-cyl

  • 44,800 miles
Power assist steering suddenly and without warning was inoperative during a turn. Vehicle crossed the lane marker into traffic and narrowly missed a collision with an oncoming vehicle. Was able to muscle the vehicle back under control. Took to a dealer ship (glockner of ashland ky) and they had the vehicle for 4 weeks and could not find the problem. There were no codes present in the computer or warning lights on the dash indicating a malfunction. 3 days later I took it to kunes country of macomb il and they determined the power rack steering assembly needed replaced at a cost of $2,430. I declined. Will fix myself. New unit from detroit axle is $1,399. Vehicle had 44,800 miles at the time of malfunction.

- Bushnell, IL, USA

problem #18

Jan 152018

1500

  • 147,500 miles
Steering tilt control broke, no parts being being manufactured. Must purchase used complete steering column just because a small plastic clip broke safety hazard due to having to adjust the seat to properly see gauges. Known engine problems with the 5.7 hemi engine being tappets, valve springs, cam shaft, all low to mid mileage engines. Valve springs breaking and dropping valves that could destroy your engine causing to stall and or lockup at high speed affecting steering and breaking with the engine unable to run. The steering issue was in motion on a highway. The tappet/lifter was in motion also on a highway. Vehicle 2005 147500 miles. Only images would be repair bills

- Port St Lucie, FL, USA

problem #17

Mar 272018

1500

  • 72,000 miles
The contact owns a 2015 Ram 1500. While driving approximately 15 mph, the steering lost power and the power steering indicator illuminated. The vehicle was taken to premier cape cod (460 yarmouth rd, hyannis, MA 02601, 508-815-5000) where it was diagnosed that the electric power steering system needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 72,000.

- Centerville, MA, USA

problem #16

Mar 232018

1500

  • 50,000 miles
I was driving around a curve when suddenly lost all power steering. I was able to slow the vehicle before going off of the colvert on the opposite side of the road. I was fortunate that there wasn't any oncoming traffic in the other lane and that I could slow down to prevent vehicle damage. This sudden loss of power steering assist is very dangerous! it may not sound that bad just losing power steering but when you do not expect it and it happens it is very dangerous, especially around curves or at the stop light making a right and tight turn. I am a young man that can control non power steering vehicles but not unexpectedly!

- Damascus, AR, USA

problem #15

Jan 062018

1500

  • 56,946 miles
Truck says service power steering. Truck will not steer and it's electric power steering. Have to wait until engine warms up, using excess gas. This happens when I start my Ram 1500. So far, it hasn't happened yet while I'm driving, but only time will tell. Fiat and my dealer are trying to help me. However my basic warranty is up so both are saying it's not covered by warranty. Both also say that my VIN doesn't match any effected 2015 Ram 1500 that have this problem.

- Bainbridge, GA, USA

problem #14

Feb 282018

1500 4WD 8-cyl

  • 30,099 miles
The contact owns a 2015 Ram 1500. While driving at a low speed, the power steering failed without warning. The contact experienced difficulty maneuvering the vehicle. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 16V167000 (steering). The dorschel dorschel automotive group dealer (3817 w henrietta rd, rochester, NY 14623) was contacted. The manufacturer was notified of the failure. The approximate failure mileage was 30,099.

- Central Square, NY, USA

problem #13

Feb 232018

1500

  • 57,000 miles
The contact owns a 2015 Ram 1500. While driving, the steering wheel seized and made it difficult to steer. There were no warning indicators illuminated prior to the failure. The vehicle was taken to the dealer (lochmandy motors, 920 N nappanee St, elkhart, in 46514) where it was diagnosed that the power steering module failed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 16V167000 (steering), but the VIN was not included in the recall. The manufacturer stated that they would notify the contact once the remedy was available. The failure mileage was 57,000.

- Mishawaka, IN, USA

problem #12

Jan 152018

1500

  • 70,000 miles
The contact owns a 2015 Ram 1500. While driving unknown speeds, the steering wheel seized and failed to move without warning. Also, there was an abnormal creaking noise. The vehicle was taken to a local dealer (beyers Chrysler Dodge Jeep Ram, 200 ridgedale ave, morristown, NJ 07960) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened case number: 33357922. The contact was informed that the vehicle was not covered under a warranty or recall. The VIN was unknown. The failure mileage was approximately 70,000.

- Landing, NJ, USA

problem #11

Dec 152017

1500

  • 41,500 miles
The contact owns a 2015 Ram 1500. While driving various speeds, the lights on the steering wheel did not illuminate and the horn stopped working. Chapman Dodge Chrysler Jeep Ram of scottsdale, Arizona (3800 N 89th St, 85251) was made aware of the failure and requested that the vehicle be brought in for diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.

- Scottsdale, AZ, USA

problem #10

Jan 182018

1500

  • 80,000 miles
The contact owns a 2015 Ram 1500. While driving 30 mph and attempting to make a left turn, the steering wheel seized and became very difficult to control. The dealer (lynch Chrysler Dodge Jeep Ram, 282 East wolf run, mukwonago, wi 53149) stated that the vehicle did not have a recall. The vehicle was not diagnosed or repaired. The manufacturer was also contacted and was unable to provide assistance. The failure mileage was 80,000.

- Waterford, WI, USA

problem #9

Feb 012017

1500

  • miles
The steering vibrations are getting worse and worse. I called san antonio Dodge from which I purchased the truck and gave them the recall number and the VIN number and was told the part was not available at their location and to wait for the second recall letter. I told them (her) that this was the second recall letter, so I was forewarded to an "advisor" who never picked up the phone. I left a message as to my problems, my name and phone number. The date is 3/29/2015 at 5:10pm. I want to document my effort to clear this problem and the response I am getting from the san antonio Dodge dealership. Note: I have had this truck for about a year and the steering wheel starts to vibrate at about 73mph and gets worse as the speed increases to the point that the vehicle is going to shake the front end mechanism loose. This was not the case at the start but is progressively getting worse to the point that it is becoming a safety hazard. The problem started approximately at 17,000 miles and continues to get worse at 19,000 miles.

- San Antonio, TX, USA

problem #8

Jul 202016

1500

  • 16,600 miles
The contact owns a 2015 Ram 1500. The contact stated while driving at approximately 20 mph, the steering wheel seized. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was repaired however, the failure recurred. The VIN was not included in NHTSA campaign number: 16V167000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 16,600. The VIN was not available.

- Eagle Point, OR, USA

problem #7

Jul 052015

1500

  • 52,000 miles
While merging into the left lane on a four lane highway, my steering locked up and jerked my truck further left into oncoming traffic. Fortunately I was able to correct it and barely avoided an head on collision. I was told by a mechanic that it's the epa power control circuit board or the esp gear box. Dealership tells me there's no recall on my vehicle. I could have been killed by this default in the power steering. The truck is only one year old. How could something this critical to safety simply go out already. Someone please please do something to help us consumers, for the sake of all our safety. Also I was driving about 45 mph, merging left, I was jerked probably 10 to 15 ft, enough that I was put into the other lane. It has continued to do this randomly causing me to almost crash several times. I have now parked the truck until further investigation from my mechanic or Dodge dealership. It'll have to be towed for fear of me crashing.

- Hull, TX, USA

problem #6

Feb 012016

1500 4WD 8-cyl

  • 16,000 miles
Two accidents and was denied recall - even though my 2015 Dodge Ram 1500 steering component has been defective and caused an accident. Accident #1 February 16, 2016 brakes did not function well. Car did not brake well in the rain, was coming to a red light with a car in front of me, had to push on the brakes and they were not braking. Dodge Ram 1500 skid and hit the back of the car in front. Accident #2 March 12, 2016 loss of steering control and brakes did not work. I was stopped at a red light and it was raining. When the light turned green I started a slow left turn when: (1) the Dodge Ram lost traction, (2) Dodge Ram over steered to the left from the steering input suddenly losing power, and (3) the check engine light and ABS light came on and (4) my brakes stopped working. I tried to counter steer to move the truck to the side to the street but the truck would not stop. The truck then skid, went over the curb and hit a light post that fell on the right side of the Dodge Ram and damaged the car heavily. If it had fallen on the roof my passengers and I would be dead. Police report and four witnesses. Eleven days after the second accident, a recall for Dodge Ram 1500 model years 2015-2016 came out for steering. The recall is for the identical malfunctioning steering component that caused my second accident. Called manufacturer and was told that my VIN # is not part of the recall, which means for them that my car was made at a different facility from the recalls and is not of concern for them. Despite that my 2015 Dodge Ram 1500 is the make, model and year of the recall and despite the fact that I told them I had just had that exact steering malfunction, I was denied the recall.

- Bellevue, WA, USA

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