10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 43,420 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Truck says service power steering. Truck will not steer and it's electric power steering. Have to wait until engine warms up, using excess gas. This happens when I start my Ram 1500. So far, it hasn't happened yet while I'm driving, but only time will tell. Fiat and my dealer are trying to help me. However my basic warranty is up so both are saying it's not covered by warranty. Both also say that my VIN doesn't match any effected 2015 Ram 1500 that have this problem.
- Bainbridge, GA, USA
The contact owns a 2015 Ram 1500. While driving at a low speed, the power steering failed without warning. The contact experienced difficulty maneuvering the vehicle. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 16V167000 (steering). The dorschel dorschel automotive group dealer (3817 w henrietta rd, rochester, NY 14623) was contacted. The manufacturer was notified of the failure. The approximate failure mileage was 30,099.
- Central Square, NY, USA
The contact owns a 2015 Ram 1500. While driving, the steering wheel seized and made it difficult to steer. There were no warning indicators illuminated prior to the failure. The vehicle was taken to the dealer (lochmandy motors, 920 N nappanee St, elkhart, in 46514) where it was diagnosed that the power steering module failed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 16V167000 (steering), but the VIN was not included in the recall. The manufacturer stated that they would notify the contact once the remedy was available. The failure mileage was 57,000.
- Mishawaka, IN, USA
The contact owns a 2015 Ram 1500. While driving unknown speeds, the steering wheel seized and failed to move without warning. Also, there was an abnormal creaking noise. The vehicle was taken to a local dealer (beyers Chrysler Dodge Jeep Ram, 200 ridgedale ave, morristown, NJ 07960) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened case number: 33357922. The contact was informed that the vehicle was not covered under a warranty or recall. The VIN was unknown. The failure mileage was approximately 70,000.
- Landing, NJ, USA
The contact owns a 2015 Ram 1500. While driving various speeds, the lights on the steering wheel did not illuminate and the horn stopped working. Chapman Dodge Chrysler Jeep Ram of scottsdale, Arizona (3800 N 89th St, 85251) was made aware of the failure and requested that the vehicle be brought in for diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.
- Scottsdale, AZ, USA
The contact owns a 2015 Ram 1500. While driving 30 mph and attempting to make a left turn, the steering wheel seized and became very difficult to control. The dealer (lynch Chrysler Dodge Jeep Ram, 282 East wolf run, mukwonago, wi 53149) stated that the vehicle did not have a recall. The vehicle was not diagnosed or repaired. The manufacturer was also contacted and was unable to provide assistance. The failure mileage was 80,000.
- Waterford, WI, USA
The steering vibrations are getting worse and worse. I called san antonio Dodge from which I purchased the truck and gave them the recall number and the VIN number and was told the part was not available at their location and to wait for the second recall letter. I told them (her) that this was the second recall letter, so I was forewarded to an "advisor" who never picked up the phone. I left a message as to my problems, my name and phone number. The date is 3/29/2015 at 5:10pm. I want to document my effort to clear this problem and the response I am getting from the san antonio Dodge dealership. Note: I have had this truck for about a year and the steering wheel starts to vibrate at about 73mph and gets worse as the speed increases to the point that the vehicle is going to shake the front end mechanism loose. This was not the case at the start but is progressively getting worse to the point that it is becoming a safety hazard. The problem started approximately at 17,000 miles and continues to get worse at 19,000 miles.
- San Antonio, TX, USA
The contact owns a 2015 Ram 1500. The contact stated while driving at approximately 20 mph, the steering wheel seized. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was repaired however, the failure recurred. The VIN was not included in NHTSA campaign number: 16V167000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 16,600. The VIN was not available.
- Eagle Point, OR, USA
While merging into the left lane on a four lane highway, my steering locked up and jerked my truck further left into oncoming traffic. Fortunately I was able to correct it and barely avoided an head on collision. I was told by a mechanic that it's the epa power control circuit board or the esp gear box. Dealership tells me there's no recall on my vehicle. I could have been killed by this default in the power steering. The truck is only one year old. How could something this critical to safety simply go out already. Someone please please do something to help us consumers, for the sake of all our safety. Also I was driving about 45 mph, merging left, I was jerked probably 10 to 15 ft, enough that I was put into the other lane. It has continued to do this randomly causing me to almost crash several times. I have now parked the truck until further investigation from my mechanic or Dodge dealership. It'll have to be towed for fear of me crashing.
- Hull, TX, USA
Two accidents and was denied recall - even though my 2015 Dodge Ram 1500 steering component has been defective and caused an accident. Accident #1 February 16, 2016 brakes did not function well. Car did not brake well in the rain, was coming to a red light with a car in front of me, had to push on the brakes and they were not braking. Dodge Ram 1500 skid and hit the back of the car in front. Accident #2 March 12, 2016 loss of steering control and brakes did not work. I was stopped at a red light and it was raining. When the light turned green I started a slow left turn when: (1) the Dodge Ram lost traction, (2) Dodge Ram over steered to the left from the steering input suddenly losing power, and (3) the check engine light and ABS light came on and (4) my brakes stopped working. I tried to counter steer to move the truck to the side to the street but the truck would not stop. The truck then skid, went over the curb and hit a light post that fell on the right side of the Dodge Ram and damaged the car heavily. If it had fallen on the roof my passengers and I would be dead. Police report and four witnesses. Eleven days after the second accident, a recall for Dodge Ram 1500 model years 2015-2016 came out for steering. The recall is for the identical malfunctioning steering component that caused my second accident. Called manufacturer and was told that my VIN # is not part of the recall, which means for them that my car was made at a different facility from the recalls and is not of concern for them. Despite that my 2015 Dodge Ram 1500 is the make, model and year of the recall and despite the fact that I told them I had just had that exact steering malfunction, I was denied the recall.
- Bellevue, WA, USA
Front vibration when driving any speed on gas pedal and steering wheel and floor board. Vary noticeable on dirt road that I live on. Feels like something is going to break or come loose.
- Davison, MI, USA
At speeds between 50 and 70 mph vehicle has excessive vibration that seems to be from the rear of the vehicle. Had tires balanced by a tire shop and problem persisted. Dealership replaced all four tires and wheels and the problem still persists. Informed dealership of tsb sb-16-001-1, which is exactly the problem I have. They informed me they've never heard of the tsb. Similar to other complaints filed and researched concerning rear vibration issues with 2015 Ram trucks.
- Ada, OK, USA
Purchased vehicle brand new. Steering of vehicle has been off and drifts to the left. Took to dealer two times they are unable to fix the problem. Have a current appointment on 10/16/15 this will be third visit. Unsafe driving condition especially when towing with the truck.
- Los Angeles, CA, USA
The contact owns a 2015 Dodge Ram 1500. The contact stated that the control buttons on the steering wheel became inoperable without warning. In addition, after exiting the vehicle, the doors locked independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 8,000.
- North Richland Hills, TX, USA
The contact owns a Ram 1500. While waiting at a stop light with the brakes engaged, the engine rpms rapidly increased after performing at high speeds. The failure recurred intermittently. The vehicle was taken to the dealer; however, the failure was not determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,200. Updated 10/01/15 the consumer also experienced a problem with the steering. Updated 12/24/15.
- Sanardsville, VA, USA
- Damascus, AR, USA